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Roy O'Brien Ford

St. Clair Shores, MI

4.4
94 Reviews

22201 Nine Mile Rd.

St. Clair Shores, MI

48080

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Showing 94 reviews

March 18, 2019

Always a first class experience I’ve purchased or leased more than 10 vehicles from Roy O’Btorn Ford over the years and had vehicles serviced there as well. I’ve always been complete More

by DH56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Deslippe
January 27, 2019

Personalized experience at its finest Thanks to Loren Holmes for his knowledgeable aid in helping me lease my new 2019 Ford escape. I like the dealership for its prompt and friendly servic More

by Sean77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Holmes
January 25, 2019

Outstanding service from Jerry and the whole staff. Patiently answered all my concerns regarding hybrids. I have found the hybrid Fusion to be a great car. Much thanks to Jerry Fortner for heading me in More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fortner
December 15, 2018

Very pleasant experience and completed in a timely manner. We love coming to Roy O’Brien’s dealership, the atmosphere is bright and cheerful, the salespeople are all very friendly and most especially we enjoy More

by Ford man
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We worked with a gal named Lisa, and Mr. Jackson.
November 02, 2018

Awesome people Suzanne was very helpful answered all of my questions went out of her way to make me happy I would recommend her to all of my friends and family More

by gerri1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Clem
March 22, 2018

not impressed went to have service done on a ford transit. hit me with a bunch of hidden fees felt a little cheated and none of the stay were sympathetic or helpful More

by applianceguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts counter guy
December 05, 2017

Happy Customer! I'm on my third year of my lease of a Ford Escape. Told Danny Maison what I was looking for and how much I wanted to spend. He found me exactly what I More

by Cindy Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
October 13, 2017

Roy OBrien sold me a car that was in a major accident!! Be aware!!!Purchased a vehicle from Roy OBrien and tried to trade it in to another Dealership and they pulled Carfax and it had been in a major accide More

by Unhappy Customer
Recommend Dealer
No
Employees Worked With
Tom, Stan
April 19, 2017

Second Purchase From Roy O'Brien Ford Just leased my 2017 Ford Escape from Roy O'Brien Ford. This is the second lease at this dealership, and both times it has been a great experience. M More

by veetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen Bratto
December 12, 2016

Totally Satisfied With Roy O'Brien Ford and Salesman Loren H I'm writing to express my total satisfaction with Roy O'Brien Ford, specifically Loren Holmes. My mother and I have leased quite a few things we vehi More

by Barney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Holmes
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