Roy O'Brien Ford
St. Clair Shores, MI
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Showing 90 reviews
I was growing tired and bored with my vehicle and began passively looking for something new in June. I found a lightly used 2019 Ford Ranger while browsing online and noticed it was located at Roy O'Brian. passively looking for something new in June. I found a lightly used 2019 Ford Ranger while browsing online and noticed it was located at Roy O'Brian. I scheduled an appointment and filled out some paperwork online and Mike Tilley reached out to me as soon as they opened that morning. I told Mike exactly what I was looking for and what I was looking to spend. There was no BS, no trickery. Mike is a businessman that knows how to take care of his clients. My experiences with other dealerships have been subpar in the past, but Mike @ Roy O'Brien took great care of me. The process was straightforward, simple, and painless. I got a great deal as well as a free lunch for my wife and I (never had that before!). He took great care of me and got me everything I wanted in the budget I wanted. He didn't try to push anything on me that I wasn't interested in or show me a dozen other vehicles on the lot. He was honest and transparent the whole way. I was in and out of the dealership in less than three hours. I will be sure to pass Mike's info on to anyone looking to get into a new vehicle at a great price. It was well worth the roughly 40 minute drive. Thanks again Mike! More
I just leased my second car with Angelo Lafita from Roy O’BRIEN Ford. I have a busy schedule this was so fast and easy! Car service is just as convenient! I highly recommend Roy O’BRIEN if you are lookin O’BRIEN Ford. I have a busy schedule this was so fast and easy! Car service is just as convenient! I highly recommend Roy O’BRIEN if you are looking for a fair price with professional service. More
Great Dealer and fantastic rep in Angelo Lafata! The Best! Have bought/leased over 20 cars from Angelo Lafata over the past 25 years! I have sent many more of my family and friends to deal with Ange The Best! Have bought/leased over 20 cars from Angelo Lafata over the past 25 years! I have sent many more of my family and friends to deal with Angelo! He is Roy O.Brien to us! Great representation of Roy O'Brien! He helps if there ever is an issue and takes care of all of us like his family! Great concern! I have had an issue or 2 over the years and Roy O'Brien stands behind Ford to give great service. Don is always there in Service to also help. cannot say enough about Angelo Lafata and Roy O'Brien, I continue to refer them to friends and family! More
I had never been to this dealership before and my experience with them was exxeptional. I had been in an accident and my car was totaled. I wanted a very specific car and they had one. I had sever experience with them was exxeptional. I had been in an accident and my car was totaled. I wanted a very specific car and they had one. I had several "wants" and Mike did a great job of trying to meet those demands. I was very happy with the treatment I received and very satisfied with my purchase. Ann More
I took my truck their, they did not do any work on it. But they kept it for 2 months and did not do anything. Don, the manager told me he would help me out. He just stored my truck for 2 months, when I co But they kept it for 2 months and did not do anything. Don, the manager told me he would help me out. He just stored my truck for 2 months, when I could have taken it some where else to get it fixed. If your going to get it fixed their, please get it in writing. I have a new truck that I bought at that dealer, I will not bring any warranty work their. Then I called for an estimate, he never called me back after I picked it up. More
I don’t know where to begin! From the beginning to the end Stan accommodated me at all costs! He got me multiple bank vouchers and I traded in my old 2006 Rondezvouz & mind you I didn’t have to put down a end Stan accommodated me at all costs! He got me multiple bank vouchers and I traded in my old 2006 Rondezvouz & mind you I didn’t have to put down a penny towards my car! Not to mention I still had to pay for a new tag & plate, yet that was covered too due to my vouchers and trade-in. I got this deal done for me within the matter of 48 hours! He stayed consistent, kept me updated! He worked his wonders for me and I’ll forever be greatful! Stan is the man with the plan! If anyone is ever considering a car, that’s who you need to see! He told me he will have me on the road in no time and he stood by his word! Now I have a new luxurious 2016 Ford Focus and I love every bit of it! Thanks Stan! More
We have been a customer at Roy O'Brien for a number of years and keep coming back for new vehicle purchase and service. Their service is very good, courteous and completed in a timely fashion. years and keep coming back for new vehicle purchase and service. Their service is very good, courteous and completed in a timely fashion. More