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Roy O'Brien Ford

St. Clair Shores, MI

4.6
97 Reviews
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22201 Nine Mile Rd.

St. Clair Shores, MI

48080

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Showing 97 reviews

January 26, 2012

The customer service provided to me when I went to buy my Ford Focus in 2010 was excellent. They were friendly and eased me through the process, as buying a car is a huge commitment. More

by bebc34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Clem
January 26, 2012

Overall friendly environment. Family-like feel. Enthusiastic and organized. I also had some repair work done and auto start added to my Ford Flex. I was pleased and plan to re-visit this deale More

by M. Annas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Clem
January 25, 2012

My experience with Greg Hahn at Roy O'Brien Ford was outstanding. I was a referral from a close friend and I now understand why. The vehicle is great, but Greg's service was just phenominal. At first he More

by stoncold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hahn
January 25, 2012

The salesman was very easy to work with and he gave me some options of cars that were in my price range. Everyone at the dealership was extremely helpful. More

by stewar27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Deslippe
January 25, 2012

I have dealt with Roy O'Brien Ford since 1998 and always have had great service and straight deals with them. I'm still in amazement with the quickness and thoroughness of their service. Everything is done More

by detomaso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Krause
October 29, 2011

They lead you to believe that you are approved for your loan and let you drive off the lot, only to find out days and up to 2 weeks later that you were declined even though you signed documents for the pur More

by sk65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stan Fildew (Used Car Sales)
October 18, 2011

Roy O’Brien Dealership in St. Clair Shores, MI was the most unprofessional company that I’ve ever had to deal with. This Dealership had my vehicle near a month and after the service manager had sent oil s More

by mifbfan520
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
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