Roy O'Brien Ford

Angelo LaFata took care of me long before my truck even came in. We did everything via the phone and texting since I was out of state during the purchase. He did a great job and I highly recommend him. came in. We did everything via the phone and texting since I was out of state during the purchase. He did a great job and I highly recommend him. More

Most of my arrangements were made over the phone for my 2024 edge. Angelo LaFata made this process smooth and non stressful. Everything was organized and seamless! He took all the time needed to make it so 2024 edge. Angelo LaFata made this process smooth and non stressful. Everything was organized and seamless! He took all the time needed to make it so at a time in my life when doing this on my own was anxiety provoking. Grateful for his knowledge and kindness! More

STEVE SALMAN WAS OUTSTANDING! ! HIS COMMUNICATION WAS EXCELLENT , SO FRIENDLY AND MADE ME FEEL LIKE HE REALLY CARED. I WAS DEALING WITH ANOTHER FORD DEALERSHIP FOR OVER A YEAR WAIT ! HIS COMMUNICATION WAS EXCELLENT , SO FRIENDLY AND MADE ME FEEL LIKE HE REALLY CARED. I WAS DEALING WITH ANOTHER FORD DEALERSHIP FOR OVER A YEAR WAITING FOR MY NEW FORD MAVERICK, AND THE SALESPERSON I HAD BEEN DEALING WITH WAS NOT FRIENDLY AND HAD TERRIBLE COMMUNICATION. I CALLED ROY O'BRIEN ON A WHIM AND IT JUST SO HAPPENS EVERYTHING ENDED UP WORKING OUT PERFECTLY IN MY FAVOR. VERY THANKFUL FOR THIS EXPERIENCE, ESPECIALLY SINCE I HAD BEEN WITH CHEVROLET FOR ALMOST 2O YEARS AND SWITCHING TO FORD WAS SCARY FOR ME. More

I purchased My 2022 F250 Super Duty in October of 2021. After my purchase I have had issues with the truck, the same issue has came up 7 to 10 times with no resolve. I have been lied to on every encounter After my purchase I have had issues with the truck, the same issue has came up 7 to 10 times with no resolve. I have been lied to on every encounter with them. I have been told the issue has been fixed every time it has been in, the truth is they have no idea what they are doing or what the problem is. It would be easier to digest if they told me they are not capable of fixing the issue because they are not qualified. I have recently found out from one of their employees that they do not have a diesel mechanic on site which could be part of the issue. I have lost months of work because I do not have my vehicle which means I have lost thousands of dollars. They should be paying for this truck while it sits in their shop not being worked on or they should buy the truck back for what I paid for it because it is always broke. I will make sure to never suggest them to anyone and I will never do business with them in the future unless they make this right. Stand up for your brand, own your mistakes and take care of your customers. More

Met With Angelo L. On July 17th to order a Ford Mavrick. Angelo is top notch ..no pressure… glad Angelo is handling my Mavrick order! On July 17th to order a Ford Mavrick. Angelo is top notch ..no pressure… glad Angelo is handling my Mavrick order! More

Going to Roy O’Brien for a purchase or lease the only thing you need to know is to ask for Angelo Lafata He does it all totally the best service , very professional only question he can’t answer is the thing you need to know is to ask for Angelo Lafata He does it all totally the best service , very professional only question he can’t answer is the one you don’t ask!!! I’ve been going there for many purchases and leases, lord willing I’ll be back again, Thank you Angelo More

I purchased my 2021 Escape new in Dec of 2021. I have been trying to schedule my 1st service for 2 months. I purchased the premium service plan, wheel and tire warranty and the extended warranty. I have been trying to schedule my 1st service for 2 months. I purchased the premium service plan, wheel and tire warranty and the extended warranty. I paid over $5000 in extras. Now that I need to use the service I already bought, I CAN'T GET ANY HELP!!! I finally brought my vehicle to another Ford Dealer where the Sevice is amazing! I will never give business to Roy Obrien ever again!! More

Stan Fildew used cars is the best! He goes out of way to help. If you need service on your car, he makes sure everything goes well, and follows up with you! When my new used car had t He goes out of way to help. If you need service on your car, he makes sure everything goes well, and follows up with you! When my new used car had to serviced Don Holbrook, service director, made sure everything was completed as if it was his own car! I rate used car sales and the service department with five stars! I'll definitely keep coming back!😊 More

Angelo Lafata did an excellent job From ordering my new F150 to delivering it, and making it a great experience F150 to delivering it, and making it a great experience More

Be careful. Advertise cars “for sale” that are actually sold pre orders. Then try and sell you another vehicle. Advertise cars “for sale” that are actually sold pre orders. Then try and sell you another vehicle. More