Roy O'Brien Ford

Outstanding experience with Stan and the Roy O'Brien Ford team I just purchased a 2018 Edge SEL from Roy O'Brien Ford in St Clair Shores and couldn't be happier with the entire experience. Stan was absolu team I just purchased a 2018 Edge SEL from Roy O'Brien Ford in St Clair Shores and couldn't be happier with the entire experience. Stan was absolutely incredible as our salesperson. He was helpful, knowledgeable, and genuinely one of the kindest people I've encountered in car sales. The buying process was smooth from start to finish. The team helped me get financed quickly and made sure I understood all of my options without any pressure. What really impressed me was how Stan went above and beyond to ensure my "new to me" Edge was in perfect condition. After the vehicle was detailed, he personally worked on a few touch-ups to make sure everything was spotless before I took delivery. Stan's communication style was perfect for me. He answered every single question I had and kept me updated via text throughout the process, which I really appreciated. He made sure I knew exactly what the next steps were at every stage, so there were no surprises or confusion. This was exactly the kind of car buying experience you hope for but rarely get. I'd give Stan and the entire staff at Roy O'Brien Ford 5 out of 5 stars without hesitation. If you're looking for a used vehicle and want to work with people who truly care about their customers, I highly recommend asking for Stan! More

I always go to Roy OBrien for buying or leasing my car. The dealership is very friendly and helpful. I have been going there for 40 years. The dealership is very friendly and helpful. I have been going there for 40 years. More

We worked with Angelo Lafata to order a new Bronco and the process was straight forward and seamless. We absolutely love our new vehicle!! the process was straight forward and seamless. We absolutely love our new vehicle!! More

Nicole helped me find a car to fit my price range and helped me learn all the new touch screen features I wasn’t used to in my old car. Definitely would recommend going to see her! Thank Nicole! helped me learn all the new touch screen features I wasn’t used to in my old car. Definitely would recommend going to see her! Thank Nicole! More

It was a smooth purchase of Escape Hybrid from Roy O’Brien Ford. Angelo Lafata was helpful and knowledgeable salesperson. Good experience! O’Brien Ford. Angelo Lafata was helpful and knowledgeable salesperson. Good experience! More

Great experience. The process was smooth from start to finish. Angelo Lafata was great to work with again. The process was smooth from start to finish. Angelo Lafata was great to work with again. More

Angelo Lafata was once again great to work with on purchasing my new 2025 Ford Explorer. This is my third straight vehicle/truck that I purchased from Roy O'Brien Ford in SCS MI and as Angelo Lafata w purchasing my new 2025 Ford Explorer. This is my third straight vehicle/truck that I purchased from Roy O'Brien Ford in SCS MI and as Angelo Lafata was my sales rep. He is easy to work with utilizes all forms of communications text, email, and phone calls. Which is what I like. Angelo and Roy O'Brien are first class organization. Thank you, Angelo and Roy O'Brien. More

Angelo LaFata took care of me long before my truck even came in. We did everything via the phone and texting since I was out of state during the purchase. He did a great job and I highly recommend him. came in. We did everything via the phone and texting since I was out of state during the purchase. He did a great job and I highly recommend him. More

Most of my arrangements were made over the phone for my 2024 edge. Angelo LaFata made this process smooth and non stressful. Everything was organized and seamless! He took all the time needed to make it so 2024 edge. Angelo LaFata made this process smooth and non stressful. Everything was organized and seamless! He took all the time needed to make it so at a time in my life when doing this on my own was anxiety provoking. Grateful for his knowledge and kindness! More

STEVE SALMAN WAS OUTSTANDING! ! HIS COMMUNICATION WAS EXCELLENT , SO FRIENDLY AND MADE ME FEEL LIKE HE REALLY CARED. I WAS DEALING WITH ANOTHER FORD DEALERSHIP FOR OVER A YEAR WAIT ! HIS COMMUNICATION WAS EXCELLENT , SO FRIENDLY AND MADE ME FEEL LIKE HE REALLY CARED. I WAS DEALING WITH ANOTHER FORD DEALERSHIP FOR OVER A YEAR WAITING FOR MY NEW FORD MAVERICK, AND THE SALESPERSON I HAD BEEN DEALING WITH WAS NOT FRIENDLY AND HAD TERRIBLE COMMUNICATION. I CALLED ROY O'BRIEN ON A WHIM AND IT JUST SO HAPPENS EVERYTHING ENDED UP WORKING OUT PERFECTLY IN MY FAVOR. VERY THANKFUL FOR THIS EXPERIENCE, ESPECIALLY SINCE I HAD BEEN WITH CHEVROLET FOR ALMOST 2O YEARS AND SWITCHING TO FORD WAS SCARY FOR ME. More