Rowe Westbrook - Service Center

Great Service Department I have had several experiences with this Service Department. They have all been very good, the varying services that were needed for my 13 year old Fo I have had several experiences with this Service Department. They have all been very good, the varying services that were needed for my 13 year old Focus were explained clearly, any options laid out and I wasn't pushed to any particular conclusion. Overall, my experience has been very positive with Rowe Westbrook's Service Department. More

Service Jessica is very friendly and knowledgeable. I have owned many cars/suv from Rowe and have dealt with her for years. Rowe is very lucky to have her i Jessica is very friendly and knowledgeable. I have owned many cars/suv from Rowe and have dealt with her for years. Rowe is very lucky to have her in the service area. More

Kevin and Ray were both excellent in helping me achieve my goals. They were both very friendly and took time before, during, and after the sale to ensure that everything was all set and I had what I needed my goals. They were both very friendly and took time before, during, and after the sale to ensure that everything was all set and I had what I needed. I appreciate the dedication when so often, sales people tend to drop the more complicated sales such as mine and focus on getting more sales that may require less effort. I would definately reccomend and will be using this dealership again! Thanks to Kevin and Ray! More

I would highly recommend Rowe Ford/Hyundai in Westbrook. I purchased my vehicle there about 9 months ago. I recently had a situation that originally caused me some concern, but the service department there I purchased my vehicle there about 9 months ago. I recently had a situation that originally caused me some concern, but the service department there ensured that I was taken care of, and that is something that I value very much as a customer, as I work in customer service as well. I fully anticipate continuing a working relationship with Rowe for any forthcoming service issues! More

The guys at the Quick Lane are knowledgeable, courteous, and professional without being stiff. Work is done right, and on a schedule that accommodates me as much as possible. They make an effort to take c and professional without being stiff. Work is done right, and on a schedule that accommodates me as much as possible. They make an effort to take care of me as well as my car! More

WeI think that Rowe is a good dealership from which to buy a car, but I'm not sure about the service part of the dealership. We've had problems with the car that we bought but they've taken it in and trie buy a car, but I'm not sure about the service part of the dealership. We've had problems with the car that we bought but they've taken it in and tried to fix it. We are still having problems with the alignment. I'm disappointed that there are still problems after taking it in twice. I'm not sure if it is the car that can't be fixed or if it's the mechanical. We bought another car from Rowe earlier and haven't had any problems with the alignment on that car. I'll give them another chance, then take it elsewhere to try to be fixed. If they fix it, we won't do business with Rowe repair service again. More

After having numerous bad experiences at my local Hyundai dealership in Augusta, Rowe Westbrook was recommended to me by my boyfriend. Although Rowe is almost 90 minutes away from where I live, I decided to dealership in Augusta, Rowe Westbrook was recommended to me by my boyfriend. Although Rowe is almost 90 minutes away from where I live, I decided to give them a try and I am so glad I did. The friendliness of the employees at the Quick Lane is exceptional. Not only are they friendly, but also the quality of the workmanship is outstanding. The technician and Kevin, the Quick Lane manager, both explained in layman's terms what was wrong with my SUV and how best to correct it. I left feeling valued as a customer and I look forward to purchasing my next car from Rowe Westbrook, a company capable of excellent work and worthy of my loyalty for years to come. In particular, Kevin is great to deal with and Roland, my technician, is personable, honest, and kind. They treat their customers the way they would treat their friends and family. They are definitely worth the trip and I can't say enough positive about my experience at Rowe! More