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Rowe Westbrook
Westbrook, ME
1,040 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,040 Reviews of Rowe Westbrook
July 09, 2022
Great experience! Only waited about 2 weeks for a 2022 Hyundai Palisade and it is beautiful. Thank you to Seth for being so great and making it such an easy process! F Only waited about 2 weeks for a 2022 Hyundai Palisade and it is beautiful. Thank you to Seth for being so great and making it such an easy process! Finance manager was great! Made the process nice and smooth! More
by nursejackie2021
Employees Worked With
Matthew Moody, Seth Taylor
May 31, 2022
I was quite unhappy and upset with Rowe Ford last winter and very ready to take my business elsewhere. But Heidi Gavigan in the Service Department went out of her way to convince me to give Rowe Ford anoth and very ready to take my business elsewhere. But Heidi Gavigan in the Service Department went out of her way to convince me to give Rowe Ford another chance and made very sure that I was delivered excellent service. That last visit earned an A+, 5 Star review. Thank you, Heidi. More
by HHH
Employees Worked With
Heidi Gavigan
May 30, 2022
Responsive,,extremely attentive and accommodating. Treated like an important customer. The reason I went back for a second purchase on two years Treated like an important customer. The reason I went back for a second purchase on two years More
by mmccar4295
Employees Worked With
Matthew Moody
May 25, 2022
Only 1 star because 0 wasn't an option. .. I had a horrible experience after bringing my car to them for some relatively minor body work after hitting a bird on the interstate. I underst .. I had a horrible experience after bringing my car to them for some relatively minor body work after hitting a bird on the interstate. I understand parts shortages or shipping delays so accurate information or even what was on backorder wouldn't have been an issue. Instead they seemingly just made things up and kept telling me that my car would be done in a couple days or that it was almost done and just needed to be reassembled... So I would call back after they told me it would be done to hear basically the same thing as before "it's almost done, be ready on Wednesday" Considering the most obvious part that the car came in needing hadn't arrived over a month later I think it's reasonable to assume they just say whatever they think of to get customers off the phone. I picked up my car and brought it to another shop to get it finished... and found out that they installed a window wrong and sanded the door frame to get it to stop rubbing. Yes, sanded the paint off the frame of the body of the car so the window wouldn't rub. Absolutely horrible experience and I wouldn't bring my car back to them if the work was free. More
by jason
Employees Worked With
Duane Harvey
May 05, 2022
Great communication and very easy to work with, made the experience quick and painless. I have bought 3 cars so far and this was the best overall experience yet. experience quick and painless. I have bought 3 cars so far and this was the best overall experience yet. More
by alannaj22
Employees Worked With
Lily MacPherson
