Rowe Westbrook

We traveled from Bangor area to Westbrook because we called Quirk and left a message and they never returned our call. We felt they must be overwhelmed with too many sales. We are very pleased with ou called Quirk and left a message and they never returned our call. We felt they must be overwhelmed with too many sales. We are very pleased with our new "ride" and had a great experience with Jim and your credit person. Thank you! More

The place was very friendly and easy to work with. Sales associates didn't hound you, allowed you to walk around. No pressure. Don't like that I need to fill this part of the form out. Should be able to sub associates didn't hound you, allowed you to walk around. No pressure. Don't like that I need to fill this part of the form out. Should be able to submit my review without having to write an essay. More

We truly appreciate the customer service and accommodation that was given to us in purchasing our first family car, especially because we traveled 6 hours to get there. The salesman and the fin accommodation that was given to us in purchasing our first family car, especially because we traveled 6 hours to get there. The salesman and the financial adviser were very honest and friendly and seem to truly care about what was in our best interest, which was important because we went into looking for a family car with very high expectations for safety, comfort, size and affordability. We will definitely be going back when it's time! Thanks again! More

Motivated buyer working well with a motivated seller. Definitely will be returning as a customer in the future. Felt very comfortable at this dealership with all of the sales staff, and will highly recom Definitely will be returning as a customer in the future. Felt very comfortable at this dealership with all of the sales staff, and will highly recommend friends and family to buy from Rowe. After the purchase of my new truck, there was no buyer's remorse and I felt that the sales team did a great job in meeting my needs. More

Was very happy with the overall experience. Jim was patient and helped me find the right car. He was more than willing to explore options. The financing went smoothly with little to no up-charge pres patient and helped me find the right car. He was more than willing to explore options. The financing went smoothly with little to no up-charge pressure. The end results was perfect for me. I have not problem recommending this dealership to anyone looking for a new or used car. More

Worked with Ken Sweet who was not pushy, supplied all data asked for and followed up on what he said he would do. Hub caps were missing and Ken found them. He also supplied a roof rack. All in all a good data asked for and followed up on what he said he would do. Hub caps were missing and Ken found them. He also supplied a roof rack. All in all a good experience. We found the Explorer we were looking for and got everything we wanted. Price was a good as could be expected. We had done a lot homework before we visited Rowe so we were ready. I hope the service is as good should we have any problems. More

I met with Scott to look into buying a used vehicle that would fit my family better than the vehicle that I was currently driving, but I wanted to stay with the Hyundai car brand. I was looking for a new de would fit my family better than the vehicle that I was currently driving, but I wanted to stay with the Hyundai car brand. I was looking for a new dealership due to issues with my previous dealership and a family member. Scott was very accomodating and helped me find what I was looking for. Scott and Ray worked hard to get me into the vehicle that I needed with an awesome extended warranty that allows me to drive a used vehicle without feeling like I was inheriting anyone elses issues. More

After having numerous bad experiences at my local Hyundai dealership in Augusta, Rowe Westbrook was recommended to me by my boyfriend. Although Rowe is almost 90 minutes away from where I live, I decided to dealership in Augusta, Rowe Westbrook was recommended to me by my boyfriend. Although Rowe is almost 90 minutes away from where I live, I decided to give them a try and I am so glad I did. The friendliness of the employees at the Quick Lane is exceptional. Not only are they friendly, but also the quality of the workmanship is outstanding. The technician and Kevin, the Quick Lane manager, both explained in layman's terms what was wrong with my SUV and how best to correct it. I left feeling valued as a customer and I look forward to purchasing my next car from Rowe Westbrook, a company capable of excellent work and worthy of my loyalty for years to come. In particular, Kevin is great to deal with and Roland, my technician, is personable, honest, and kind. They treat their customers the way they would treat their friends and family. They are definitely worth the trip and I can't say enough positive about my experience at Rowe! More

Ken was excellent. He worked with me to find a car in a price range that I could afford. There was no stereotypical sales pitch. Everything was up and honest no double-talk. I was very pleased with my expe price range that I could afford. There was no stereotypical sales pitch. Everything was up and honest no double-talk. I was very pleased with my experience at Rowe Westbrook and will be going back when I am ready to trade in for a new car. More

Ken Sweet helped my wife and I get into a new (2010) Ford Escape XLT. We had looked at several different makes and models before deciding on this car. Once decided, Ken helped us get the best possible financ Escape XLT. We had looked at several different makes and models before deciding on this car. Once decided, Ken helped us get the best possible financing. It was a great experience overall. All of the sales staff are personable, knowledgeable, and genuinely interested in their clients' satisfaction. We have since had the car in for routine servicing and we are pleased with the service department, as well. More