Rowe Westbrook

Will was great. He made me feel very comfortable and he didn't pressure the sale at all. I usually feel harassed at other dealerships but Will had a lot of respect for me and my situation. didn't pressure the sale at all. I usually feel harassed at other dealerships but Will had a lot of respect for me and my situation. More

Jason was very friendly and accommodating. My experience was very positive, as was my last used car purchase at Rowe Ford. Ray in financing worked with me to obtain a loan that suited my needs, and left out was very positive, as was my last used car purchase at Rowe Ford. Ray in financing worked with me to obtain a loan that suited my needs, and left out those options that would not be useful to me. I would recommend Rowe Ford, and Jason Burns to anyone. Thanks, guys :) More

I was able to test drive my Focus for a day before making the purchase. They brought the car that I wanted up from New York. Shawn was great and worked hard to give me a good deal. the purchase. They brought the car that I wanted up from New York. Shawn was great and worked hard to give me a good deal. More

I thought Jamie was very knowledgeable about the Ford Fusion that I purchased, and he took a lot of time explaining to me the features of that particular model. He spent extra time with me on how to use Fusion that I purchased, and he took a lot of time explaining to me the features of that particular model. He spent extra time with me on how to use the Sync feature which I appreciated. I thought he was a great salesman and I would recommend him to anyone else I knew who was interested in buying a car. More

Salesman (Jamie) was knowledgeable about what he was selling including lease/buy options. He showed me several trucks, pointing out advantages of each, including likely resale values. When I went to pi selling including lease/buy options. He showed me several trucks, pointing out advantages of each, including likely resale values. When I went to pick the truck up, he went through everything with me to be sure I knew how the options and controls all worked. We found dome light out. He had that replaced immediately. Very pleasant guy to deal with. The man who did the paperwork including financing,(sorry, forgot his name) was also knowlegeable and friendly. No complaints at all.....Thanks ED More

Jason was very friendly and helpful as usual. He went out of his way to make sure that I was satisfied. I would recommend anyone to deal with Rowe Ford. out of his way to make sure that I was satisfied. I would recommend anyone to deal with Rowe Ford. More

I had a very good experience with this Dealership and Jason Burns my sales consultant. My new car took 6 weeks to arrive from the factory which was quite a bit longer than anticipated by dealership or my Jason Burns my sales consultant. My new car took 6 weeks to arrive from the factory which was quite a bit longer than anticipated by dealership or myself. This delay was on the manufacturing end so nothing could be done by Rowe. They did get me a rental car and ended up having to tow my trade in (as it was no longer registered/inspected) from my house because of the delay. So while the delay itself was less than pleasant the dealership did everything they could to keep me happy while I was waiting and this was greatly appreciated. I think they are very fair negotiators at Rowe and the only reason I gave a 4 over a 5 is that the previously mentioned factory delays were causing car shortages on the lots creating quite the circus in finding a actual vehicle to drive home. This vehicle shortage allowed for this dealership (along with all other Hyundai dealerships in Southern Maine) to charge a slight premium for their vehicles. That being said, Prime Hyundai would not negotiate at all while Rowe and Jason negotiated with me to a fair price. So while I would have liked to get a slightly better deal, this situation showed how one dealership can excel over another while both selling the same cars. I highly recommended Rowe Hyundai Westbrook and Jason Burns in particular if you are looking for a new/used Hyundai in the Southern Maine area. More

I don't have any experience with the dealership as a whole, but my experience purchasing my first brand new car was quick, easy and, most of all, painless due to the customer service of Mark Camp. I'm t whole, but my experience purchasing my first brand new car was quick, easy and, most of all, painless due to the customer service of Mark Camp. I'm the kind of person who has the deal with the right person in order to buy a car. I'll happily walk right out if my first impression of the person of the sales person who greets me doesn't sit well. Lucky for me, I met Mark and he was wonderfully kind, very knowledgeable about the car and laid back. Instead of talking me into a different color or package that I knew I didn't want, he listened, didn't argue and found me the car I wanted elsewhere in just a matter of days. I've purchased a few cars in the last ten or fifteen years and have always left with a bad taste in my mouth because I've been condescended to, encouraged to buy something I didn't want, low balled or not been taken seriously. I'm happy to say that Mark did none of these things and believe it or not, the experience was even quite fun. Plus... I'm in love with this new Hyundai Accent. A former Honda person, I'm now a convert. More

Danielle was a part of the reason (along with price) that I bought at Rowe. She delivered service beyond my expectations. Impressive, knowledgeable, customer driven and very well organized. She worked I bought at Rowe. She delivered service beyond my expectations. Impressive, knowledgeable, customer driven and very well organized. She worked quickly to locate the color, etc of the vehicle that I was looking for and had the car brought from CT to Rowe the next day for delivery to me that evening. I love my Ford Edge! More

It is such a pleasure to work with my salesman Shawn Foster. He is both friendly and businesslike in his approach -- very trustworthy and dedicated. Foster. He is both friendly and businesslike in his approach -- very trustworthy and dedicated. More