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Rowe Westbrook

Westbrook, ME

4.3
1,031 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allows us to make you a great deal on the Ford of your choice. At Rowe Ford Hyundai in Westbrook, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs.
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91 Main St

Westbrook, ME

04092

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Showing 1,031 reviews

December 31, 2013

I WAS VERY SATISFIED WITH THE ROWE DEALERSHIP, THE I WAS VERY SATISFIED WITH THE ROWE DEALERSHIP, THE SALESMAN ROBERT STANLEY WAS VERY PLEASANT TO WORK WITH AND VERY KNOWLEDGEABLE, AS WELL AS MARK CA More

by 4PETESAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2013 -

Rowe Westbrook responded

Thank you for your review. Rob Stanley joined the Rowe Family of Dealerships a few months ago and is a true professional at selling and is very passionate about the business. Mark Camp is a third generation employee with Rowe Westbrook and has worked in many areas of the dealership, from sales, to finance and insurance, and soon to be in the service department. Thanks once again for taking the time to write a review. I will be sure to share your comments with each of them during our next sales meeting. Dean Swindler, Business Development Director, the Rowe Auto Group.

December 30, 2013

Low stress, very easy to work with what we needed. They were very willing to look at different scenarios regarding type and length of payment for different vehicles. More

by dandgheat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2013 -

Rowe Westbrook responded

Hello D & G Heat, Thank you for your comments. We appreciate your taking the time to share your comments with others. It's a very competitive business and we strive to be one of the best. I will be sure to share your comments with Will Valle and the rest of the sales team. Dean Swindler, Business Development Director, the Rowe Auto Group.

December 26, 2013

I have had my previous Hyundai Elantra serviced by Rowe for many years by Sharon Crossman. Sharon, puts a heart and sole in what can be a cold business. I just purchased a new Accent from Cyndy Dambrie who More

by mbct3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Camp, Cyndy Dambrie, Sharon Crossman
Dec 26, 2013 -

Rowe Westbrook responded

Thank you for the great review. Sharon Crossman is great and takes very good care of all of her service customers. Cyndy Dambrie is one of our top salespeople and with the Rowe family of dealerships for many years and will take great care of you as well. Mark Camp is the third generation of the Camp family to work in the automotive business and is doing a great job as well. We truly appreciate your comments and will share them with all during this Saturday's sales meeting. Thanks again, Dean Swindler, Business Development Director, The Rowe Auto Group.

December 18, 2013

From the moment I walk onto the Rowe Ford sales lot, Andrea was a very professional, knowledgeable and sincere salesman! Andrea listened to my needs and did her very best to provide me with a vehicle th More

by chrisshuping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Ribeiro
Dec 24, 2013 -

Rowe Westbrook responded

Thank you for taking the time to complete an online review. Andrea is truly an asset to the Rowe Ford/Lincoln staff. Danielle, Mark, Laura and the rest of the team are great as well. We're not perfect, but then again, who is? We appreciate your comments and I will be sure to share them with the sales team. Enjoy your vehicle! Dean Swindler, Business Development Director, The Rowe Auto Group.

December 05, 2013

I had decided to lease a Ford and had heard mixed feedback about Rowe. It has strong reviews on this website, but my friend had a poor expierence with his salesman. So my expectations were tempered. More

by BrettFinegold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 24, 2013 -

Rowe Westbrook responded

Thank you for your review of Rowe Ford/Lincoln. It is good to see that people genuinely will share their views with others on web sites such as DealerRater. Brian is doing a great job and will be there for you for all of your sales needs. For your convenience, we have a Business Development Center, BDC, located at the Auburn dealership that schedules all the service needs for approximately 25,000 customers. They can be reached Toll-Free at 877-791-6049 whenever you are in need of service, and they will contact you in the event you have any open recalls in the future. Thanks again for your review. Dean Swindler, Business Development Director, The Rowe Auto Group.

November 26, 2013

I want to thank ROWE FORD WESTBROOK for providing the best buying experience I have ever had. Never have I enjoyed buying a vehicle until this time at Rowe Ford. Everyone was kind and courtious. They More

by kellyjean1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 24, 2013 -

Rowe Westbrook responded

Hi Kelly, Thank you for taking the time to write a review. I apologize for the delay in replying to your review. It's been fairly hectic here, but I wanted to let you know that your review is important to us. Will is a hard worker and truly appreciates your review as well. I will be sure to share this with the entire staff during one of our sales meetings. Thanks again. Dean Swindler, Business Development Director, The Rowe Auto Group.

November 26, 2013

I bought a 2006 Jeep Liberty from Rowe Westbrook, after a month of waiting for the mess with the title to be straightened out. I was promised new wiper blades when I picked up the vehicle, but that did not More

by MarieL1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cyndy Dambrie
Dec 24, 2013 -

Rowe Westbrook responded

Hi Marie, Thank you for your review. I know that Don Lerette, Assistant General Manager of the Rowe Auto Group has been working with you to get this resolved in a timely manner. Please give Don Lerette or I a call at 207-784-2321 if we can be of further assistance. Thank you again for your review. Dean Swindler, Business Development Director, The Rowe Auto Group.

November 23, 2013

Car shopping is not really a favorite thing for us to do. In the past, sales reps have been pushy and would not listen to our needs both in what we need in a vehicle and where we wanted to be financially. More

by dsmaracko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Lerette
November 13, 2013

I went in thinking about buying a new Ford C-Max Energi. I was expecting at least a little of the "car salesman" pressure tactics, but was pleasantly surprised by the whole experience. The salesman I worke More

by plughead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 12, 2013

Best service for a car dealer I've seen. More then bent over backwards for me to make sure I got what I needed thank you so much cyndy for your time and effort More

by zbraasch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndy Dambrie, Chris Blanchard
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