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Rowe Westbrook
Westbrook, ME
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I WAS VERY SATISFIED WITH THE ROWE DEALERSHIP, THE I WAS VERY SATISFIED WITH THE ROWE DEALERSHIP, THE SALESMAN ROBERT STANLEY WAS VERY PLEASANT TO WORK WITH AND VERY KNOWLEDGEABLE, AS WELL AS MARK CA I WAS VERY SATISFIED WITH THE ROWE DEALERSHIP, THE SALESMAN ROBERT STANLEY WAS VERY PLEASANT TO WORK WITH AND VERY KNOWLEDGEABLE, AS WELL AS MARK CAMP More
Low stress, very easy to work with what we needed. They were very willing to look at different scenarios regarding type and length of payment for different vehicles. were very willing to look at different scenarios regarding type and length of payment for different vehicles. More
I have had my previous Hyundai Elantra serviced by Rowe for many years by Sharon Crossman. Sharon, puts a heart and sole in what can be a cold business. I just purchased a new Accent from Cyndy Dambrie who for many years by Sharon Crossman. Sharon, puts a heart and sole in what can be a cold business. I just purchased a new Accent from Cyndy Dambrie who was also wonderful and far from high pressure. It was a pleasure buying a car from her. Finally I dealt with Mark Camp for the business end of the transaction. He too was not high pressure, very helpful and very easy to work with and understand. A thank you to all! More
From the moment I walk onto the Rowe Ford sales lot, Andrea was a very professional, knowledgeable and sincere salesman! Andrea listened to my needs and did her very best to provide me with a vehicle th Andrea was a very professional, knowledgeable and sincere salesman! Andrea listened to my needs and did her very best to provide me with a vehicle that met my needs, budget and dreams... Each and every team member at Rowe Ford has been a perfect combination of levels in excellence that I did not know existed in regards to a new car purchase. Without a doubt my experience at Rowe Ford is one I shall never forget. In three years I will be back to see Andrea for my next new car! Many thanks to all, including Danielle D., Mark, Laura and most importantly, Andrea! All my best to the entire Rowe Ford family. More
I had decided to lease a Ford and had heard mixed feedback about Rowe. It has strong reviews on this website, but my friend had a poor expierence with his salesman. So my expectations were tempered. feedback about Rowe. It has strong reviews on this website, but my friend had a poor expierence with his salesman. So my expectations were tempered. The dealership was recently remodeled and is very nice. It's comparable to what you would find at a BMW or Audi dealership. Immediately upon entering I was greeted by Brian. Within ten minutes we were taking a test drive. The next week consisted of more test drives, and fair talk about prices. My trade in value was especially fair. Brian was not pushy and was very accessible. I would highly recommend him if you're shopping for Fords/Lincolns. It's been over a week now and I'm absolutely loving my 2014 loaded Ford Focus. I have nothing but positive feedback about the dealership and Brian. I suppose the real test will be when something goes wrong, but so far so good! More
I want to thank ROWE FORD WESTBROOK for providing the best buying experience I have ever had. Never have I enjoyed buying a vehicle until this time at Rowe Ford. Everyone was kind and courtious. They best buying experience I have ever had. Never have I enjoyed buying a vehicle until this time at Rowe Ford. Everyone was kind and courtious. They listened to me about what I wanted and what my guidelines were. They helped find me a car that had the options and the price and was willing to be flexible when it came to final cost. William Valle, my salesman was so professional and courtious. He was kind and very knowledable making me feel comfortable throughout the process. I can't thank Will enough for his guidance. I am VERY HAPPY! Thank you Rowe Ford for a wonderful experience and thank you to Will for being an excellent salesman! Kelly Wentworth More
I bought a 2006 Jeep Liberty from Rowe Westbrook, after a month of waiting for the mess with the title to be straightened out. I was promised new wiper blades when I picked up the vehicle, but that did not month of waiting for the mess with the title to be straightened out. I was promised new wiper blades when I picked up the vehicle, but that did not happen. The tires have a slow leak. I just found out from my mechanic that the Jeep has very bad wheel bearings in the front, and the work is going to cost me over $400 for parts and labor. The amount of wear and tear on the wheel bearings show that they were already poor at the time I bought the Jeep. They should not have put an inspection sticker on it, the condition of the wheel bearings is so bad. I have also had to have the fuel pump and the water pump replaced; fortunately they were covered by the extended warranty I purchased from my bank when I took out the loan to buy the Jeep. Unfortunately, due to the high mileage at the time of the sale, the wheel bearings will not be covered. Prior to this I owned a 2002 Jeep Liberty and had it for 4.5 years without any of these issues. What a ripoff! I will not buy another vehicle from Rowe and I am filing complaints with the Better Business Bureau, the Maine Attorney General's Office, and hiring a lawyer. I will never do business this dealer again. More
Car shopping is not really a favorite thing for us to do. In the past, sales reps have been pushy and would not listen to our needs both in what we need in a vehicle and where we wanted to be financially. In the past, sales reps have been pushy and would not listen to our needs both in what we need in a vehicle and where we wanted to be financially. They would call our house endlessly. I saw a truck on cars.com and contacted Rowes. Immediately I felt this was going to be a better experience. My 11 year old son joined me for the day and we actually had fun. Jason listened to us and helped us find a truck that suited our needs. My son kept saying how friendly everyone was and what fun he was having. Ray was very helpful and supportive as well. He explained everything very clearly. It was by far the best car shopping experience we have ever had and most importantly we found a truck that matches our needs. My husband is thrilled with the truck! Thanks for the fantastic service! We'll be back! More
I went in thinking about buying a new Ford C-Max Energi. I was expecting at least a little of the "car salesman" pressure tactics, but was pleasantly surprised by the whole experience. The salesman I worke I was expecting at least a little of the "car salesman" pressure tactics, but was pleasantly surprised by the whole experience. The salesman I worked with was very easy going, no pressure at all. After the initial test drive (with the salesman on-board), he invited me to take it back out for a longer ride (without the salesman, which I don't recall ever happening at other dealers.) When it came to price, I was pleased with their first offer--it came in lower than my (somewhat extensive) research had led me to believe it would without any haggling at all. I signed the papers and drove it off the lot that night. The staff walked me through the process and were very helpful and friendly the whole time. More
Best service for a car dealer I've seen. More then bent over backwards for me to make sure I got what I needed thank you so much cyndy for your time and effort bent over backwards for me to make sure I got what I needed thank you so much cyndy for your time and effort More