Rowe Westbrook

My wife and I were referred to Rowe Ford by my brother in law, Richard O'brien after a less than pleasant experience at a competing Ford dealership in Saco, Maine. The Saco dealer let us sit in their showroo law, Richard O'brien after a less than pleasant experience at a competing Ford dealership in Saco, Maine. The Saco dealer let us sit in their showroom (after telling us they were"just finishing up with a customer") for an hour and a half without even touching base with us. We left. Dick suggested we call Rowe, which I did, and they told me to come right in and see Danielle, and she would take care of us. We weren't even all the way in the door yet and Danielle greeted us, with Andrea right by her side. Andrea actually made what started out as a bad day fun for us. She was very well educated about the F 150 SXT and more than willing to answer all of our questions. I hope Rowe Ford and Andrea will be together for a while because we would definitely like to do business when the next new vehicle is needed. Thank you, Rowe Ford and Andrea. You have restored our faith in car dealerships! More

Good experience, great service, very friendly employees. This made buying a car enjoyable instead of my experiences in the past. I will definately recommend Rowe to my friends and if I ever need another car This made buying a car enjoyable instead of my experiences in the past. I will definately recommend Rowe to my friends and if I ever need another car I will buy it at Rowe More

I had a great experience from start to finish and my sales rep Jaime Puleo had a vast knowledge of the vehicle which was very impressive right down to the smallest of details. We made him work through a sales rep Jaime Puleo had a vast knowledge of the vehicle which was very impressive right down to the smallest of details. We made him work through a lot of inventory because we had a specific price and specific options we needed. He found us our dream truck in Vermont and turned the deal around in less than 3 days time start to finish. Additionally, throughout the process, he was diligent in making sure we had a thorough understanding of all the options on the vehicle, esp all of the newer technology options. He also gave us tips/shortcuts on using the technology features. I guess to sum it up, Jaime Puleo defines customer service and in today's world that is very tough to find. Rowe Ford should def. keep this young gem around for sure! More

I visited Rowe Ford as first time new car buyer. I was greeted with a friendly helpful attitude from the moment I walked in, till the moment I left the Bldg. I first met with the sales Manager Danielle, w greeted with a friendly helpful attitude from the moment I walked in, till the moment I left the Bldg. I first met with the sales Manager Danielle, who talked to me about what I needed for a car and the type of financing I was interested in. I stressed my nervousness of buying a new car and she assured me things would go accordingly and there would be no need to worry. My salesman Brian was very helpful in all aspects of the sale: He showed me a few varieties of cars and encouraged me to test drive. I fell in love with the white Ford Focus and decided this was the car for me. Brian was very supportive while I agonized over the credit report to come back. He also encouraged me to visit Rowe Ford for all the perks that come with purchasing a new car. He also told me to contact him with any question or concerns about the purchase. Although, it made for a long day purchasing a new car, everyone did their best to keep me happy while the paper work, credit check, etc., was being done. Overall, would rate the experience a 10!! Awesome Staff Awesome Show Room More

Very professional , caring and responsive. One of the better buying experiences we have had. Would highly recommend Andrea and the dealership. The facility itself is very impressive. better buying experiences we have had. Would highly recommend Andrea and the dealership. The facility itself is very impressive. More

From the second I walked in, I felt welcomed. Through the process everyone was helpful, willing to work with me to meet my needs. Any questions I had were answered and even after my purchase I feel that the process everyone was helpful, willing to work with me to meet my needs. Any questions I had were answered and even after my purchase I feel that I could go in anytime with questions and feel welcomed. I highly recommend Rowe Ford to anyone looking for exceptional quality service. More

We hate buying cars because of the typical games. Andrea made the experience very positive for us - she was honest and straightforward and wonderful to work with. She went above and beyond, making sure we made the experience very positive for us - she was honest and straightforward and wonderful to work with. She went above and beyond, making sure we knew everything we needed to about the truck and synching up with it even though she was busy. We highly recommend Andrea to anyone looking to purchase a vehicle. More

Overall the whole experience was quite informative and pleasant. The people we dealt with were very helpful and accommodating. Andrea Ribeiro is a pro. A very pleasant experience. pleasant. The people we dealt with were very helpful and accommodating. Andrea Ribeiro is a pro. A very pleasant experience. More

My overall experience working with Cindy has been wonderful with her go-getter attitude in helping me find the right car for me! She has helped me to find a car of comfort and one that I will get th wonderful with her go-getter attitude in helping me find the right car for me! She has helped me to find a car of comfort and one that I will get the most out of. Her friendly and out- going character is what I call great customer service! I believe building a relationship with your dealer is very important to the customer and the dealer, and yes I would highly recommend this dealership and this sales rep. to all my friends and family that are in need of a car! Thank you so much Cindy, I am very pleased with my new car! More

I gave such a high rating because Andrea was very helpful and friendly. She was willing to bend over backwards to make the deal happen and was understanding of my monetary situation. She got me the best deal and friendly. She was willing to bend over backwards to make the deal happen and was understanding of my monetary situation. She got me the best deal possible and tried to make the process as painless as possible. More