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Rowe Westbrook
Westbrook, ME
1,027 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allows us to make you a great deal on the Ford of your choice. At Rowe Ford Hyundai in Westbrook, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,027 reviews
May 25, 2022
Only 1 star because 0 wasn't an option. .. I had a horrible experience after bringing my car to them for some relatively minor body work after hitting a bird on the interstate. I underst .. I had a horrible experience after bringing my car to them for some relatively minor body work after hitting a bird on the interstate. I understand parts shortages or shipping delays so accurate information or even what was on backorder wouldn't have been an issue. Instead they seemingly just made things up and kept telling me that my car would be done in a couple days or that it was almost done and just needed to be reassembled... So I would call back after they told me it would be done to hear basically the same thing as before "it's almost done, be ready on Wednesday" Considering the most obvious part that the car came in needing hadn't arrived over a month later I think it's reasonable to assume they just say whatever they think of to get customers off the phone. I picked up my car and brought it to another shop to get it finished... and found out that they installed a window wrong and sanded the door frame to get it to stop rubbing. Yes, sanded the paint off the frame of the body of the car so the window wouldn't rub. Absolutely horrible experience and I wouldn't bring my car back to them if the work was free. More
by jason
Employees Worked With
Duane Harvey
May 05, 2022
Great communication and very easy to work with, made the experience quick and painless. I have bought 3 cars so far and this was the best overall experience yet. experience quick and painless. I have bought 3 cars so far and this was the best overall experience yet. More
by alannaj22
Employees Worked With
April 05, 2022
to slow for what I needed. Mistake was made on mileage they entered 16585 and should have been 26855. Mistake was made on mileage they entered 16585 and should have been 26855. More
by lrmaine9332
April 04, 2022
Transparent and honest process from start to finish with excellent customer service. Would recommend to others. excellent customer service. Would recommend to others. More
by graeme.mcginley
April 03, 2022
The process went smoothly and Seth was a pleasure to work with! Love the new car! with! Love the new car! More
by Sylvia2139
March 26, 2022
I felt very comfortable purchasing my car at Rowe Hyundai. There was no pressure to buy and the sales staff was very accommodating. Hyundai. There was no pressure to buy and the sales staff was very accommodating. More
by amanda
Employees Worked With
March 25, 2022
Love my new tuscan. Matt was very pleasant to work with I'd highly recommend him to anyone. Matt was very pleasant to work with I'd highly recommend him to anyone. More
by Heathergreen112711
Employees Worked With
March 20, 2022
Very happy with him I told what I was interested in and test and bought no pressure. I would recommend him to my family and friends. Thanks MarieDresser test and bought no pressure. I would recommend him to my family and friends. Thanks MarieDresser More
by Mariedresser
Employees Worked With
March 19, 2022
It's a terrible time to buy a car, but Spencer made it easy and was very friendly and professional. He did everything he could to make the process easy and responded when I had a follow up question. He ga easy and was very friendly and professional. He did everything he could to make the process easy and responded when I had a follow up question. He gave me info about services they offered but was not pushy about any of them. More
by meghenzz
Employees Worked With
Spencer Grinnell Jr.
March 09, 2022
Bob is one of the most knowledgeable guys in the car industry. He takes the time to understand needs, offers suggestions and a unique perspective. He is fair, honest and goes the extra mile to ensure c industry. He takes the time to understand needs, offers suggestions and a unique perspective. He is fair, honest and goes the extra mile to ensure customer satisfaction. I can’t say enough good things about my experience dealing with him! More
by Tracyfortin33
Employees Worked With
