Rowe Westbrook

Thank you Matt and Rowe Ford for the great experience in the purchase of my new F250. Ford kept me updated throughout the process and I am very pleased with my new truck. Ray the purchase of my new F250. Ford kept me updated throughout the process and I am very pleased with my new truck. Ray More

We have been searching for a used Ford truck F-150, preferably a Lariat, one that may have just come off lease. We have searched online and gone to view/test drive at numerous local and not so local d preferably a Lariat, one that may have just come off lease. We have searched online and gone to view/test drive at numerous local and not so local dealerships. Recently we found a Lariat online at Rowe’s that we wanted to see along with a King Ranch that truly caught my husband’s eye when viewing online. We met with a very knowledgeable and personable salesperson, Daniel Otieno. Although the Lariat was no longer available, the King Ranch was and Daniel kindly proceeded to get the vehicle ready (cooled down due to the high temps we were experiencing) for a test drive. Daniel pointed out many of the various options included in this model to make certain we became acquainted more quickly with this vehicle. Unfortunately, we both felt it was simply too large (especially for me) and sadly for Daniel, no sale was made. Subsequently, we found and purchased a vehicle in NH. However, we both feel that Daniel was the most effective sales person we have dealt with during our quest for our new vehicle. I found that he was the only one that truly knows his products inside and out and clearly explains the differences in the options— this is vitally important to me. It seems that sales personnel of his caliber are few and far between - Why is this? I tend to have little patience with sales people who cannot answer reasonable questions. Thus, I am pleased to write this review of Daniel Otieno, a top quality sales professional, and hope one day to seek him out for a future sale. Good luck to you Daniel and keep up the good work! More

I recently bought a used car with Rowe Ford. Dealt with Susan. I am autistic and unable to make phone calls. I sometimes have to stim (hand flapping, strange mouth noises, rocking, repeating wor Dealt with Susan. I am autistic and unable to make phone calls. I sometimes have to stim (hand flapping, strange mouth noises, rocking, repeating words that are in my head) and while I am extremely intelligent, it takes me a lot of time to process information and I have a hard time thinking under pressure. I say all of this because I was blown away by the service I received at Rowe Ford. I was not pressured, I was not looked at strangely by ANY of the staff, they worked with my inability to talk on the phone, they explained everything that I needed explained, Seth took my incessant questions like a champ and was very professional and helpful before I even came in, and during the purchase Liz was even sweet enough to warn me about the loud printer before she fired it up. I love my car and I can't express enough how wonderful they were. It's not often that I get to just be myself and still be treated with respect and dignity as a full grown adult. Thank you Rowe Ford. More

Great place to buy a vehicle No pressure No behind close door deals And what the say is what they meen close door deals And what the say is what they meen More

Great experience. Arrived with 2 dogs and one son and everyone was so friendly and they invited the dogs in the showroom. They were helpful, welcoming, and professiona Arrived with 2 dogs and one son and everyone was so friendly and they invited the dogs in the showroom. They were helpful, welcoming, and professional! Highly recommend Seth and the team at Rowe. More

From the initial contact about the Elantra’s availability to the pickup of the car, the service from Seth and Matt at Rowe was exceptional. Although located over 100 miles away from where we live the dealers to the pickup of the car, the service from Seth and Matt at Rowe was exceptional. Although located over 100 miles away from where we live the dealership is a true customer oriented business. They sell at the cost of the car with none of these price gouging gimmicks (market adjustment fees) most other Hyundai dealers in New England charge. They made the buying process simple and easy. Seth provided great service at pickup from getting the car integrated into our Hyundai app account to going through all the features and functions of the car This is the second Hyundai purchased in the last year. Their cars quality, features and price make it an exceptional buy compared to other manufacturers who have less features for more money. More

Seth did an amazing job throughout the entire process. He was easy to work with and got us in the car we wanted when no other dealerships could. He was easy to work with and got us in the car we wanted when no other dealerships could. More

Great experience! Only waited about 2 weeks for a 2022 Hyundai Palisade and it is beautiful. Thank you to Seth for being so great and making it such an easy process! F Only waited about 2 weeks for a 2022 Hyundai Palisade and it is beautiful. Thank you to Seth for being so great and making it such an easy process! Finance manager was great! Made the process nice and smooth! More

I was quite unhappy and upset with Rowe Ford last winter and very ready to take my business elsewhere. But Heidi Gavigan in the Service Department went out of her way to convince me to give Rowe Ford anoth and very ready to take my business elsewhere. But Heidi Gavigan in the Service Department went out of her way to convince me to give Rowe Ford another chance and made very sure that I was delivered excellent service. That last visit earned an A+, 5 Star review. Thank you, Heidi. More

Responsive,,extremely attentive and accommodating. Treated like an important customer. The reason I went back for a second purchase on two years Treated like an important customer. The reason I went back for a second purchase on two years More