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Rowe Westbrook
Westbrook, ME
1,031 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allows us to make you a great deal on the Ford of your choice. At Rowe Ford Hyundai in Westbrook, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,031 reviews
April 03, 2016
This redundant read my previous remarks. "Again, this *review"" is redundant! My leasing experience was absolutely flawless, and Salesman Jason Burns was outstanding. I reiterate, go back an "Again, this *review"" is redundant! My leasing experience was absolutely flawless, and Salesman Jason Burns was outstanding. I reiterate, go back and read my previous remarks regarding my leasing experience. Whoever wrote this drivel asking repetitive questions is doing their best to ruin my mood." More
by mikemulkern
Verified CustomerEmployees Worked With
April 01, 2016
Excellent Highly recommend. This was a positive experience and I love the Elantra. A person in a grocery store parking lot yesterday stopped me to ask about i Highly recommend. This was a positive experience and I love the Elantra. A person in a grocery store parking lot yesterday stopped me to ask about it and was admiring the car. Very nice experience. More
by mayling0
Employees Worked With
Leif O'Connell
March 28, 2016
Allen Bell Simply stated... this is the only dealership I will do business with in the future. This was the least amount of pressure I have ever experienced. Simply stated... this is the only dealership I will do business with in the future. This was the least amount of pressure I have ever experienced. More
by abell2296
Employees Worked With
March 21, 2016
Excellent body work We brought our car in for body work after being involved in an accident. The end result was beautiful! Our car looked as though it had just come fro We brought our car in for body work after being involved in an accident. The end result was beautiful! Our car looked as though it had just come from the showroom floor. Excellent job! More
by Donnie123
Employees Worked With
Tim Malloy
March 18, 2016
False $2,000 Fix I went in to Rowe Ford in Westbrook a few weeks ago to get a routine oil change and tire rotation (the works package). I took my car here because it's I went in to Rowe Ford in Westbrook a few weeks ago to get a routine oil change and tire rotation (the works package). I took my car here because it's close to where I live, and our regular mechanic moved to a location about 45 minutes away, so I thought I'd give Rowe a try for routine maintenance. After my car had been taken care of, an employee came over to me and told me he had some bad news. According to him and his workers, there were "multiple" things wrong with the car, and the amount of work that needed to be done was going to cost about $2,000 total. He asked me if I wanted them to fix everything now, and I told him that I wanted to talk with my dad and get a second opinion. The employee helping me continued to try to entice me into getting the work done now by saying, "I'm not sure if you have children, but this really puts them in danger..." A week or two later I brought my car to our mechanic about 45 minutes away who looked at the car and said that there was absolutely nothing wrong with it. I gave him the list of things that Rowe had said needed fixing, but he confirmed that the car was in tip top shape. In conclusion, I'm not saying to stay away from Rowe Ford in Westbrook completely, but be aware they may try to take advantage! More
by hreidman
March 18, 2016
My Veloster Purchase Rowe Hyundai was a great dealership. All staff was friendly and helpful. I have not purchased a new vehicle in 10 years and I felt a bit apprehensive. Rowe Hyundai was a great dealership. All staff was friendly and helpful. I have not purchased a new vehicle in 10 years and I felt a bit apprehensive. All that went away when I dealt with Leif O'Connell and the rest of the great staff. I felt comfortable with the sales process and received great financing and a wonderful vehicle. I had a very bad experience with another Hyundai dealership in Maine and would never return there. I love Hyundai vehicles and Rowe Hyundai restored my faith in dealerships. More
by triciaadams44
Employees Worked With
Sharon Crossman, Mike Jeffers, Leif O'Connell
March 14, 2016
Jason Burns Review We had an excellent buying experience at Rowe Ford with Jason Burns. We are enjoying the new Hyundai Sonata Hybrid. We took our first road trip to Ve We had an excellent buying experience at Rowe Ford with Jason Burns. We are enjoying the new Hyundai Sonata Hybrid. We took our first road trip to Vermont and it was great. More
by teddfish
March 09, 2016
Absolutely Amazing Exerience Time and time again you here stories from people who have had terrible experiences with car dealerships and pushy salesmen. This was not the case at a Time and time again you here stories from people who have had terrible experiences with car dealerships and pushy salesmen. This was not the case at all with Rowe Hyundai. My journey for a new car started off online, where I did hours of research on what type of vehicle I wanted and what dealership I wanted to go through. The first dealership that stood out in my search was Rowe because of all the great reviews -Especially for Leif. So, I made an appointment to go in and talk with Leif and the first thing he said to me was "I just want to let you know I'm not like other salesmen, I'm not going to push you into a sale. I'm here for you so why don't you tell me what you'd like and I'll help you get there." He stood to what he said that first day and over the next week went so above and beyond his job description it amazed me. An example of this is he would keep me updated and in the loop constantly when I was applying for financing. I mean he was emailing me and calling me on his own personal time and after business hours just to make sure I was comfortable and up to date. Another example is when I did purchase my New Hyundai Veloster my Fiance was with me, he looked at her and said "hey could I borrow the keys to your car" shes like Okay, then he went and ran her car through the car wash just because that's the type of person he is. Most people will tell you that buying a car is an extremely stressful process. I'm here to tell you that I had more fun talking with Leif and the other guys and gals at Rowe than a person should spending so much money. My point is that they are good people, selling a good product, who are willing to bend over backwards to make sure that the deal is RIGHT for YOU. I sincerely thank the entire team at Rowe Hyundai in Westbrook - I absolutely love my new 2015 Hyundai Veloster Nick Rushforth More
by NickRush2016
Employees Worked With
Leif O'Connell
March 09, 2016
Amazing dealership! Leif was awesome! The best experience I've ever had! My wife and I planned on getting a used car but went for a new one! They beat out Irwin, Hampton Ford, and Prime. L The best experience I've ever had! My wife and I planned on getting a used car but went for a new one! They beat out Irwin, Hampton Ford, and Prime. Leif did an amazing job. He was extremely helpful and easy to deal with. Leif worked during this weekend which made it possible for him to give me the best price and beat out all those other guys. I canceled my appointment with Prime that morning to meet with Leif instead. Awesome experience! I'm recommending this dealership to all my friends and my wife and I will be back! More
by Exchargerguy
Employees Worked With
Leif O'Connell
March 04, 2016
Rowe Westbrook Professional Sales and Service My experience with Rowe Hyundai in Westbrook has been fantastic. The sales personnel were professional and knowledgeable about the vehicles. My prim My experience with Rowe Hyundai in Westbrook has been fantastic. The sales personnel were professional and knowledgeable about the vehicles. My primary salesperson was Jason Burns. He was considerate of my time and provided straightforward easy to understand information that was well rounded and limited my need to ask questions. He provided the right tone and was very considerate. More
by rclinton0
