Rowe Westbrook

2nd Rowe Hyundai vehicle experience We had a great buying experience. We had our 2 year old toddler with us throughout the entire process and it still went smoothly. Jim helped keep our We had a great buying experience. We had our 2 year old toddler with us throughout the entire process and it still went smoothly. Jim helped keep our little one entertained, plenty of fist bumps, while showing us multiple vehicles and detailed all the features. We took a test drive with the car seat, came back and told Jim the SUV is great but we just didn't feel the "wow". He immediately brought us to another SUV that gave us that wow we were looking for. He understood our needs and quickly addressed them. In the end, we narrowed down to two vehicles, 2016 vs 2017, when we couldn't decide, he patiently allowed us to privately discuss. When we finally decided on the 2017, they fairly negotiated the price with us for the new vehicle and gave us a reasonable value on our trade in. More

Would recommend this dealer to anyone who would listen! Easy going, friendly and knowledgeable sales staff. Love the Elantra, and I couldn't pass up this deal! I had been in the market for a car for a while Easy going, friendly and knowledgeable sales staff. Love the Elantra, and I couldn't pass up this deal! I had been in the market for a car for a while, and had visited many other dealerships over a two week period. But from the moment I walked in to Rowe, I felt this was the place that would win my business. Leif O'Connell was absolutely awesome. Professional yet full of personality. I would buy another car from him in a heartbeat! More

dealership assessment This dealership has excellent sales staff who follow the protocol designed for the dealership. This dealership provides quick, detailed and accurat This dealership has excellent sales staff who follow the protocol designed for the dealership. This dealership provides quick, detailed and accurate reasons for needed repairs. The employees of this dealership present in a relaxed but professional manner. More

2016 Tuscon Jim listened carefully to my actual needs and 'would likes' and was extremely patient in providing multiple vehicles to test drive until I found the r Jim listened carefully to my actual needs and 'would likes' and was extremely patient in providing multiple vehicles to test drive until I found the right vehicle. I was initially interested in another Santa Fe but it did not meet my expectations. Jim suggested I test drive a Tuscon and I was pleasantly surprised. I had intended to just look but when Jim found the perfect vehicle I was sold. More

Rowe Hyundai We did not have a bad experience while we were at the dealership purchasing ou,r new Hyundai Santa Fe. Our new car is exceeded our expectations and we We did not have a bad experience while we were at the dealership purchasing ou,r new Hyundai Santa Fe. Our new car is exceeded our expectations and we are very with it More

Good experience I didn't think I was quite ready to purchase but Kyle made it so easy that I drove away with a new Hyundai that met all my expectations. I love my ne I didn't think I was quite ready to purchase but Kyle made it so easy that I drove away with a new Hyundai that met all my expectations. I love my new car. More

Great experience Excellent dealership with eye on the product for the customers needs.... The sales person and manager were very helpful with all my concerns. The dea Excellent dealership with eye on the product for the customers needs.... The sales person and manager were very helpful with all my concerns. The dealership was clean, attractive and meant the needs of the customer to feel relaxed. More

Great dealership, even better customer service! I had been looking for an SUV with a 3rd row seating option and came upon a 2013 Kia Sorento at Rowe Ford in Westbrook. This was the first car we deci I had been looking for an SUV with a 3rd row seating option and came upon a 2013 Kia Sorento at Rowe Ford in Westbrook. This was the first car we decided to look at and the first dealership of the day. we arrived at 10:00 and by 2:00 I drove out of the lot with a great, reliable vehicle and zero regrets. My husband and I met salesman Jason Burns and it was an absolute pleasure from start to finish. Jason was polite, informative, helpful and really personable. I never felt pressured at all to purchase the Sorento and I honestly felt like he was 'giving it to me straight' during our conversations. Not only that, but after talking numbers (and realizing that this car may be too expensive for me and my budget), I told him the top dollar I could make as a car payment each month and he/his team worked hard to keep the monthly payment very close to that amount. The long and short of it is, I had previously had a 2008 AWD Mercury Milan sedan with over 100,000 miles on it and left the dealership with a 2013 AWD SUV with a 3rd row option, 26,000 miles, 7 year warranty and interior/exterior cosmetic warranty for $100 more than I was paying each month for the Mercury. You can't beat that! I am so pleased with my vehicle and extra pleased to have found that there are salesmen around who actually want you to be happy with your purchase. Thanks, Jason! More

2016 Sonata I had an excellent experience purchasing my vehicle from Rowe Hyundai and Jim Hines did an excellent job explaining all the functions to me and my wif I had an excellent experience purchasing my vehicle from Rowe Hyundai and Jim Hines did an excellent job explaining all the functions to me and my wife. He also has done a follow up call to make sure everything is to our expectations. If I have anyone looking I will highly recommend Jim and Rowe Hyundai. More

SIMPLY AMAZING! I spent maybe a month driving around to different dealers in Brunswick, Topsham, Libson, Lewiston, Auburn and Portland trying to find a vehicle. I int I spent maybe a month driving around to different dealers in Brunswick, Topsham, Libson, Lewiston, Auburn and Portland trying to find a vehicle. I intentionally decided not to go back down to Saco because of the bad experience I had with a dealer down there the last time. I test drive a lot of vehicles within my search to find a vehicle that would match the price range and mileage that i was looking for. I spent a lot of hours online each day just trying to find something, and after leaving class everyday I would drive around to see if what I had seen online match what the dealers had in their lot. to my disappointment most of what they had did not suit my needs. One day I pulled into Rowe Ford and after driving around looking I ended up over by Rowe Hyundai. I was just about to exit the lot because I had not seen anything that matched what I was looking for, then just as I was about to pull out I saw it! Looked just right and had a price that was appealing to my pocket. I exited the car that I was driving and went to take a closer look at it. A salesman came out, introduced himself as Keith and asked if he could to assist me? I said certainly. He was very professional and courteous, he went and printed the car fax vehicle report, offered coffee and water and asked his boss if i would be able to take the vehicle to my mechanic all the way in Topsham to have it checked out. After having it checked out i decided that i was going to take it. Keith went and get the vehicle service report and I looked them over. The finance guy was very friendly, what I liked was that you don't feel like your being pushed into anything. Overall it was an amazing experience that out performed the service I got from the dealer I had the last time. I would recommend anyone in going to ROWE. And that quick service I got in taking care of that screw in the plate area was quick and easy THANK YOU Keith for setting that up. I have always have a soft spot for the Sonata's so hopefully after graduation if I find a better job I will be back for a trade. THANK YOU GUYS FOR PROVIDING EXCELLENT SERVICE THAT MAKES THIS CUSTOMER WANT TO COME BACK! The service that I got has caused me to depend on my HEURISTICS when I make my next purchase. More