Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rowe Westbrook
Westbrook, ME
1,031 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allows us to make you a great deal on the Ford of your choice. At Rowe Ford Hyundai in Westbrook, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,031 reviews
October 29, 2021
Matt was excellent! Couldn’t ask for a better car salesmen. Definitely seemed like he cared about his customers and his job. Thank you for the great experience Matt salesmen. Definitely seemed like he cared about his customers and his job. Thank you for the great experience Matt More
by Henry
Employees Worked With
October 28, 2021
People are friendly and helpful and go out of their way to make your experience good. They are not pushy I'm really listen to what you're looking for. to make your experience good. They are not pushy I'm really listen to what you're looking for. More
by Lulutattoo101
October 25, 2021
Did not do a pre delivery check of the vehicle. Had a mouse nest on the backside of the engine and around the battery tray. mouse nest on the backside of the engine and around the battery tray. More
by joetk421
Employees Worked With
October 19, 2021
Matt was great. He worked hard to get the sale, and he treated me well. The finance officer’s bad attitude almost lost him the sale though. treated me well. The finance officer’s bad attitude almost lost him the sale though. More
by mjjakub
Employees Worked With
October 01, 2021
Matt is very knowledgeable and personable and we felt he was honest—all very important, desirable qualities. was honest—all very important, desirable qualities. More
by gsp1
October 01, 2021
September 27, 2021
Matt was great and really helpful to me in getting the Santa Fe I wanted. Rowe Westbrook offers great service from start to finish of the process. Thanks! Santa Fe I wanted. Rowe Westbrook offers great service from start to finish of the process. Thanks! More
by Ayo A.
Employees Worked With
September 23, 2021
I just tried to call Rowe Ford about my bill from a spark plug, The Works Oil change and new lug nuts on Tuesday of this week. I was charged for SHOP SUPPLIES ($47.97) and OTHER PARTS ($24.00). Am I paying f plug, The Works Oil change and new lug nuts on Tuesday of this week. I was charged for SHOP SUPPLIES ($47.97) and OTHER PARTS ($24.00). Am I paying for the paper towel in the shop? I have been coming to Rowe Ford - The Quick Lane - for five years, but after this trip where I was quoted at around $400 and paid $668.24 and waited three and a half hours - I will not be back. I feel ripped off. More
by Hazel3488
Employees Worked With
September 18, 2021
I reached out to Mark, as I was dissatisfied with the service department’s assessment of my situation/disabled vehicle (Wed 7/21 11a, “it’s in dispatch for this week but most likely won’t be looked at un service department’s assessment of my situation/disabled vehicle (Wed 7/21 11a, “it’s in dispatch for this week but most likely won’t be looked at until next week.” Not acceptable!). Long story short, Mark Camp replied to me in a timely fashion along with the service manager Chris to get my issue elevated and I could not be more pleased with the outcome! They set me up with a rental in no time and I now have my vehicle back!!! More
by Nicknappi123
September 05, 2021
It would seem that they did not want my business. The truck I looked at was the f350 supercab lariat which had a sticker price of 68 thousand and change. Rowe put a plow on it and brought price up to 77 truck I looked at was the f350 supercab lariat which had a sticker price of 68 thousand and change. Rowe put a plow on it and brought price up to 77 thousand. I only wanted truck and had a trade that would have brought sticker price without plow down a least 11000. The salesman tried to tell me I would be financing 73000. Bull crap More
by shamlin2
Employees Worked With
