Rowe Auburn

When I was looking at cars online in my local area and coming across Rowe Ford, i did look at reviews. I had read quite a few of people noting how "great Gary was to deal with." Interestingly when I got t coming across Rowe Ford, i did look at reviews. I had read quite a few of people noting how "great Gary was to deal with." Interestingly when I got to the dealership to look at some vehicles I had seen online, I was met at the door by "Gary." I had to tell him I had seen the reviews about him. He graciously said it was all lies, jokingly. Gary showed me several vehicles, put up with my "color" request, mileage, my payment desired and so on. I had to leave but went back the next morning and the car I had intended to consider had been sold by the Kia dealership. Then Gary had an idea about a car that just came in. He went and retieved the Kia Seltos. I had never even heard of this car and it's awesome Neptune Blue. Wow, what a nice option. I went for a rid and was hooked. Not fancy etc. I thought, no way in my payment range. Gary started working with finance, keeping me updated and checking in while processes were happening. I learned about leasing which I had never considered before and Gary got me additional info so I could understand when I asked him for it. Other dealers also checked in and made conversation during our wait time. Gary kept updating me on the purchasing process regularly. I trusted Gary and ended up taking a lease on the car and was approved and in my payment range. In my opinion Gary provided excellent professional and friendly services, transparency and assistance. He listened to what I wanted and did not try to push anything on and had let me try a few cars. Gary and Leah both provided excellent and friendly service. I will definitely recommend Gary, Leah, Rowe Ford and LEASING to my friends and colleagues. Thank you Gary for making this a positive transaction. I love the car! More

Schedule test drive 4 days in advance. No greeting when I entered showroom on Saturday morning. Found sales staff in group discussion. Daniel went to get car. Still had plastic on seats. to short test d I entered showroom on Saturday morning. Found sales staff in group discussion. Daniel went to get car. Still had plastic on seats. to short test drive. When I returned, Daniel said he had another customer and didn’t have time to give me a price. Promise email Monday.. It’s Monday, no email. No call. Rowe cancelled two test drive appointment before this. Maybe it’s a front for laundering money tor something because they aren’t interested in selling cars More

Amazingly easy process. Gary was 100% engaged with whatever I needed including getting my new car brought to me because of an incredibly hectic work schedule. He is A+ on going above and beyond for hi whatever I needed including getting my new car brought to me because of an incredibly hectic work schedule. He is A+ on going above and beyond for his clients. Without a doubt the best car buying experience I have ever had!! Big shout out to the 2 gentlemen that delivered my car to me, they were professional, friendly and a pleasure to deal with. More

Gary was a big help! He moved quickly to get me info needed to make a purchase decision, helped ensure a smooth transaction, and delivered the car himself the next day! needed to make a purchase decision, helped ensure a smooth transaction, and delivered the car himself the next day! More

Gary, Eric, and Jim were very kind, thoughtful and efficient in helping my purchase my new vehicle. My situation required a bit of extra work on their part and they were happy to help and make it work efficient in helping my purchase my new vehicle. My situation required a bit of extra work on their part and they were happy to help and make it work. It was a great experience. More

Gary and the rest of the staff were beyond Accommodating with the purchase of my vehicle which i absolutely love Gary went above and beyond to make sure i was aware of all my options and help me pick the be with the purchase of my vehicle which i absolutely love Gary went above and beyond to make sure i was aware of all my options and help me pick the best option available for myself. i would recommend everyone buy threw rowe of auburn and if they can have Gary Assist them with their purchase . Gary made me feel very comfortable and at home while providing me with accurate information needed to make my purchase . the man really does deserve a raise and employee of the year !!! thank you Gary and the rest of the staff at rowe auburn for making this possible i’m beyond happy and blessed More

Quick and easy purchasing experience. Fair prices, great incentives and friendly service. Highly recommended purchasing your next vehicle through Rowe! Ask for Gary and Lea! incentives and friendly service. Highly recommended purchasing your next vehicle through Rowe! Ask for Gary and Lea! More

Gary was extremely helpful, patient, and willing to work/ and meet my needs/ wants when it came to my vehicle! Also followed up with me to make sure I was still like my choice and checked if I had any questi and meet my needs/ wants when it came to my vehicle! Also followed up with me to make sure I was still like my choice and checked if I had any questions More

Dan is top of the line. He is honest, genuine and cares about getting the customer a car that is realistic for their needs. I didn’t expect to leave with a car that day, but Dan made the process so seamles about getting the customer a car that is realistic for their needs. I didn’t expect to leave with a car that day, but Dan made the process so seamless, I am glad I did. Dan went above and beyond for my needs. I look forward to going back to Rowe for my next vehicle. More