Back

Route 9 Nissan - Service Center

Westborough, MA

4.8
33 Reviews

33 Reviews of Route 9 Nissan - Service Center

Sort by
January 28, 2025

Customer service was great. I was greeted by Luis, Kevin, and Dave. All three were extremely helpful and very knowledgeable about the products. Prices were reasonable and the se More

by ADAVIS5337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jan 29, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2025

Great experience buying my second Nissan Rogue. This car has everything I need. Fifi Haji was patient, helpful and able to answer all of my questions and concerns. Turned out my new car did not nee More

by hanlondeborah
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Route 9 Nissan responded

Hi Hanlondeborah, thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! Thank you again for the great review!

January 24, 2025

Route 9 was amazing in helping me pick out my first car! So patient and thorough in making sure I was happy with my choice. More

by carolinefroment18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2025

They wanted over 1400 dollars for a job that I called several other dealerships for Nissan that would Only charge 300 dollars for. That is way over priced and should be handled by Nissan with overchargi More

by nursejake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Route 9 Nissan responded

Nursejake, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (508) 960-6605 when you have a chance. Thank you, and we look forward to hearing from you.

January 22, 2025

My 30K service and oil change was done quickly and staff were kind in helpful. Will definitely continue to do business here. More

by tatihanab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 19, 2025

Kevin is very friendly, very personable. Listens , conveys information succinctly. Consistently great service - except yesterday I forgot to ask where my truck was, and you forgot to tell More

by DANGELO.FRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Great communication. Kevin gave me an estimate and it was spot on. Used sunbit and was very easy to do. More

by NEILFRECHETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Kevin was fantastic he knows everything about Nissans. Him and David treated me so well and were very kind. , I'm so happy to service my Rogue here. More

by TPatrcia
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
January 15, 2025

Easy to book appointment online and quick and timely delivery of the vehicle with service More

by prashant.khapekar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Great service and excellent people. They were able to order and obtain a new tire within a day and gave me a $50 voucher! The best More

by bryce03griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.