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Route 9 Nissan - Service Center

Westborough, MA

4.7
79 Reviews

79 Reviews of Route 9 Nissan - Service Center

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June 05, 2025

Poor service , not sure why ask $1300 for a simple thing where I did that fix from out side at almost half price . I had to pay for diagnostic $215 when I already knew the issue by scanning with my own scan More

by MD.HAQUE646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Easy to book appointment online and over phone as well. Kevin provided all information's about the service and offered a replacement vehicle until the service gets completed. Servicing here been a smooth p More

by PRASADVLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2025

Good service and very professionalthey! I Highly ghly recommend Nissan Route 9 they are the best! More

by mayllar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : An employee that speaks Spanish. He is the best!!!!
Jun 05, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2025

Kevin handled my initial visit to diagnose the problem and the follow-up appt. for service/repair very efficiently. It was helpful to arrange the appt. via text. And the loaner vehicle was available as More

by eaglesjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Plati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2025

Love doing business w the westborough route 9 Nissan. Always pleasant. Service from beginning to end is superb!!! More

by yildthang84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Route 9 Nissan responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2025

Great place to bring your vehicle for oil changes, accessories. I find that it to be friendly and inviting every time going there! More

by SANDYAFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope you have a great day!

May 23, 2025

I always bring my vehicle to Nissan in Westboro where I bought it. I trust them with my vehicle. Great job Kevin! More

by SANDYAFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Route 9 Nissan responded

thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (508) 960-6605 so we may assist you in moving forward towards a resolution.

May 23, 2025

Excellent service and very knowledgeable staff and update you with all the work progress they’ve done to the vehicle More

by anton.keleni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Route 9 Nissan responded

Anton, we are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2025

Kevin is helpful, kind and patient. He is the best person to have behind the desk at your company. We have been buying and serving our cars at that locations for many years. won't go an More

by bill@dorosphotography.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! We do hope we can be of assistance in the future. Take care! Thank you so much again for your feedback! We hope you have a great day!

May 19, 2025

Kevin is always showing his customer service skills Evan if it’s bad news for me like not being covered by the warranty More

by FAROEASTBOSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No others
May 22, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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