Route 46 Nissan - Service Center

Professionalism and honesty Nicole Sinwich, Joe Depp, and Joe the mechanic in the nissan service depatment are true honest professionals whenever they assist me with my car. This Nicole Sinwich, Joe Depp, and Joe the mechanic in the nissan service depatment are true honest professionals whenever they assist me with my car. This is the reason why I trust nissan 46. Thank you. More

Service center to repair I visit the service center to repair a faulty tail light in my Nissan Altima. Service workers were prompt, courteous and efficient. Joe Depp was knowl I visit the service center to repair a faulty tail light in my Nissan Altima. Service workers were prompt, courteous and efficient. Joe Depp was knowledgeable and professional More

Quick response to rectify my problem My experience with this service center has been positive each time I have gone.. I have dealt primarily with Nikki and she is always attentive going o My experience with this service center has been positive each time I have gone.. I have dealt primarily with Nikki and she is always attentive going out of her way to make sure your needs are met. Trust is important for me and so far this service center has gained my trust. More

great service I had a small problem but nikki ,Phil ,Jen,and,Jen1015,swiftly,rectified, the problem and got me back on the road ,route 46 Nissan is the best car dea I had a small problem but nikki ,Phil ,Jen,and,Jen1015,swiftly,rectified, the problem and got me back on the road ,route 46 Nissan is the best car dealer in the area and in a customer service aspect they are an ambassador in the industry all my family and my self only buy Nissan and dodge jeep ,and will only purchase from 46 Nissan and there dodge affiliate also on rt 46 in New Jersey north thank you for all the years of great service and I will continue to do business with you for a long time to come ?? More

WAY OVERPRICED We took our car to Nissan - where we got our lease - to get a price on a repair. The panel underneath the left side of the car that protects the engin We took our car to Nissan - where we got our lease - to get a price on a repair. The panel underneath the left side of the car that protects the engine had come off. While I know this type of repair is considered not under a warranty, the car was just at the one year mark into our lease - AND this is the fourth car we have leased from them. I thought there would be some sort of customer loyalty consideration, but no. The price quote to fix was $645.00 plus tax. I went to a local mechanic - who has been in business for years, is a AAA approved auto repair and is extremely reputable and they repaired the car for $341.00. HALF of what Nissan was going to charge. They ordered the parts from Nissan and labor was 1/2 an hour. Where they come up with $645.00 is beyond me. My husband spoke to a Nissan rep at consumer affair headquarters about getting a better price as we have leased 4 cars from them, and they did not care. We contacted our sales rep we have used for all our leases - Robert White - to see if he could get a better price and he was going to get back to us and never did. Obviously they are not concerned about losing our business. When my husband told the Nissan rep that we will not be giving them our business anymore all that was said was "sorry to hear that". And Robert White was very attentive when we wanted to lease a car, but not at all attentive at trying to get us a better price. More

Phil rocks Went in for oil change Phil was my service advisor ! The best one there he is always helping and very straight forward ! I love him if you go there as Went in for oil change Phil was my service advisor ! The best one there he is always helping and very straight forward ! I love him if you go there ask for him ! He is truly the best Nissan should hire more people like him ! Thank you Phil you ROCK More

Serivce Department Worst I've ever delt with!!!! First and last time I will ever bring my car to this dealership for servicing. My new Altima Coupe was having radio trouble so I went to the service First and last time I will ever bring my car to this dealership for servicing. My new Altima Coupe was having radio trouble so I went to the service department on Monday July 27th and was told they needed to order a part. This would take 2 days to receive and I would get a call. 6 DAYS later I called them to find out the part was in the day before. I schedule my car for service today and was told when making the appt, that if it took longer then 1 hour, I would get a loaner. NO LOANER as they said it would take 1 hour. Funny though, the representative didn't even know what I was bringing my car in for, he asked me instead of checking the account himself. Today, after being there for 2 hours, I approached customer service, to find the gentleman relaxing and eating watermelon, only to be informed m they need to order another part and when I asked why wasn't this done before, I was told NISSAN DOES ONE PART AT A TIME!!! NEVER IN MY LIFE HAVE I HAD TO GO THROUGH THIS AND I'VE HAD MORE THEN SEVERAL LEASES THROUGHT MY LIFE. STAY AWARY FROM NISSAN 46 IN TOTOWA. THEY DO NOT KNOW WHAT THEY ARE DOING AND NEITHER DOES SERVICE. More

Service dept I would recommend this dealership theirservicedepartment has been very helpful and have gone out there way when servicing my car Doreen and Joe have b I would recommend this dealership theirservicedepartment has been very helpful and have gone out there way when servicing my car Doreen and Joe have been absolutely amazing every single time since I've bought my car very professional and helpful... More

I have been very pleased with the service, and attention rec Yes, I am impressed with the quality of service offered at this Nissan dealer. All personnel are very attentive to customers needs, so they offer Yes, I am impressed with the quality of service offered at this Nissan dealer. All personnel are very attentive to customers needs, so they offer nothing but satisfaction. More

Kudos to Dennis Novello and his team! I bought my car in to have my tire looked at . I really appreciate the service and professionalism of the Service Manager (Dennis) and the staff. Th I bought my car in to have my tire looked at . I really appreciate the service and professionalism of the Service Manager (Dennis) and the staff. The manager was very responsive in understanding and correcting my problem. I received Excellent service, and my experience was a breath of fresh air! Thank you! Agnes More