Route 46 Nissan

Phil was very helpful when I told him the service engine light was on. He said that he would do everything to see the problem was resolved. Heather was also very helpful light was on. He said that he would do everything to see the problem was resolved. Heather was also very helpful More

As soon as I walked in I was welcomed in without feeling pressured at all! Most dealers I visit, I feel like I'm the prey for all the predators! I got the price I was looking for without really having to pressured at all! Most dealers I visit, I feel like I'm the prey for all the predators! I got the price I was looking for without really having to haggle back and forth, which could be very annoying! The Salesman Bret was very attentive and listened to all my concerns. He was very helpful with helping me choose the right vehicle! Darren in finance, was a great, down to earth guy, which is always hard to find in the Finance dept. I will definitely be a returning customer! More

Nancy was great! I literally had a hour to get in and out with the car and they were able to do it. I love my new Maxima. with the car and they were able to do it. I love my new Maxima. More

Salesperson: John Magginnis... Excellent person to deal with. He was very attentive, and listened and responded to our requests and needs. I would definitely seek him out again. "Deal Person": Schuyle with. He was very attentive, and listened and responded to our requests and needs. I would definitely seek him out again. "Deal Person": Schuyler Miller... He presented my deal on a piece of notebook paper written with a Sharpie. I thought this was unprofessional. Route 46 Nissan is afterall a business and as such, I was expecting more in this regard. First, it was hard to read the numbers on the page. Second, it was hard to understand the numbers on the page. I ended up doing a lease, which I wanted to calculate myself using a lease calculator on my smartphone. The numbers needed to do this, were not the numbers written on the page. He was more interested in providing the monthly payment number (a number I needed to substantiate), rather than the numbers that went into calculating that result. This in a nutshell gave me the perception of impropriety, though after much discussion back and forth I finally figured that there was none. Finance Person: I don't remember his name... First, I did not leave the facility with a copy of my signed contract. When I asked for it, I was told it would be mailed to me. I believe that this may be illegal. Second, I was told that window etching, which was done on ALL their cars is required by the DMV. When I later researched this, that statement turned out to be a lie. The monthly payment amount, which I initially agreed to, already included the window etching. But not until I was ready to sign the lease agreement was I told that window etching was one of the elements that made up the final payment number. Recommended? YES for the outstanding price we received, NO for the sales process. The buying process was not "Fun and Easy" it was to be honest, rather stressful. Three years is not a very long time and when my lease is up, I'll probably end up using Route 46 Nissan as a price benchmark to hold to other dealers and buy elsewhere. More

Friendly polite and professional. I was in and out super fast. Car was kept clean. This is the second time I go for service and they are consistent, fast. Car was kept clean. This is the second time I go for service and they are consistent, More

Jay, the service rep (far right service desk) was friendly and did everything he could to make my experience pleasant. Awesome employee. Your service techs on the other hand are not on the level they friendly and did everything he could to make my experience pleasant. Awesome employee. Your service techs on the other hand are not on the level they should be. You have hired a gaggle of cheap wrench turners with little experience who rely on hotlines to answer their questions when they don't know what to do. It'd blatantly obvious. They hide things from the service rep, don't do thorough work, disregard obvious problems that are not on their ticket so you have to come back and cavort around the bay like a bunch of Patterson high school kids (sloppy and unprofessional). I have an issue with my Nissan Rogue HVAC air directional gates but I am scared to bring it in because I don't trust them to put it all back together correctly. This fault is NOT with the service department but rather with the corporate board who is looking to save a few bucks by hiring kids. You will be surprised to know that customers will pay a little more when they are confident in the employees and things get done right the first time. You also have no viable parts department on site which makes customers wait weeks for parts and come back twice. Not good More

Overall great experience, Sergio Ramirez was very informative and managed to get me the best deal for my budget. Excellent car at a steal, Would definitely recommend Route 46 Nissan to a friend in ne informative and managed to get me the best deal for my budget. Excellent car at a steal, Would definitely recommend Route 46 Nissan to a friend in need of a car. More

I don't remember the service people's names, but they were all friendly. There were smiles, the waiting area was crowded but quiet and clean, loved being able to use wifi while i waited for my car they were all friendly. There were smiles, the waiting area was crowded but quiet and clean, loved being able to use wifi while i waited for my car to be serviced. I there there for a free oil change. More

Got my last 2 Cars from salesman Nivk Giacomaro. Great guy, very helpful and know what he's doing. I bought my juke and my father bought his pathfinder just recently. I highly recommend him so go in to ro guy, very helpful and know what he's doing. I bought my juke and my father bought his pathfinder just recently. I highly recommend him so go in to route 46 and find nick he'll help u get that dream car. More

I was in a tight spot with my old car, joe did everything in his power to make it work he was great. Definitely Recommend! in his power to make it work he was great. Definitely Recommend! More