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Route 46 Nissan

Totowa, NJ

3.8
1,341 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather ...
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440 US-46

Totowa, NJ

07512

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Showing 1,341 reviews

March 30, 2025

I wish I could give negative stars. I went to this dealership ready to pay the advertised price, only to be hit with a surprise $4,000 fee for a pre-owned certification that was suppose More

by MAR
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Schuyler Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Offered to pay full price as advertised, then they say there’s a $4,000 fee for pre-owned certification which was included per advertisement. The I say I don’t need it since the car has less than 4,000 mi More

by MAR
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Schuyler Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Route 46 Nissan responded

We would like to apologize for your negative experience, as this is not how we conduct business at Route 46 Nissan. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to speaking with you. Zah’Nasia White

Mar 30, 2025 -

MAR responded

This is how you choose to run your business? I made a full price offer based on the price you advertised for the car, but instead of accepting it, you discriminated against me. I’m not the first to experience this, and it seems this is how you consistently operate. Yesterday, I emailed you about the situation, yet despite clearly being online (since you responded to this review), you didn’t bother to respond to my email. Now, you’re trying to portray your dealership as one with morals and integrity. Your actions speak much louder than your words, and it’s clear you have no interest in treating customers fairly. I’m not the first or only customer experiencing this, so this is how you have chosen to run your business. I never went to any other store or business where they refused to sell me something for the price they were asking…think about that!

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March 25, 2025

George Mack & Bernard Birtsch took excellent care of me. They not only made the buying process easy they also kept my daughter happy. I will definitely send them all my family & friends. Great sales experie More

by brookeholmes53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George McMickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bertsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Route 46 Nissan responded

Thank you for sharing your wonderful experience! We're so glad to hear that George Mack and Bernard Birtsch made the buying process smooth and enjoyable for you and your daughter. We truly appreciate your trust and look forward to helping your family and friends in the future! 😊🚗

March 21, 2025

The worst dealership I have dealt with. They don't bother to give you straight answer or even call back. They just want your money and want nothing to do with you. They tell you one thing a More

by sunnyshah1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Bastardo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Route 46 Nissan responded

We sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at zwhite@route46nissan.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Zah’Nasia White

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March 13, 2025

My car Had to scratches on it I was promised that they was gonna paint it. They never painted it and the price on a vehicle was $23,700 I put $15,000 down they finance the rest of the money with the bank More

by gleysonusa27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Giacomaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Route 46 Nissan responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to hearing from you. Zah’Nasia White

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March 07, 2025

Route 46 Nissan assistive me very well with getting my new car. Especially my salesman George Mack and Bernard Birtson took care of me and made sure I got hat I wanted. More

by Devinmarler1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George McMickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bertsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Route 46 Nissan responded

Thank you for your wonderful feedback! We're so glad George Mack and Bernard Birtson provided excellent service and helped you get exactly what you wanted. Enjoy your new car! 🚗🎉

March 07, 2025

I originally left, not one but two 5-star glowing reviews on Google for both my Sales Consultant, Joseph D., and the Sales Manager, Bernard B. Regrettably, 5 weeks post-sale, I have to adjust my rating so th More

by Jon
Recommend Dealer
No
Employees Worked With
Joe Daoud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bertsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Route 46 Nissan responded

Jon, we would like to apologize for your negative experience, as this is not how we conduct business at Route 46 Nissan. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to speaking with you. Zah’Nasia White

March 04, 2025

Nancy was very nice and courteous, but when it came time to go over numbers, she brought in Bernard who proceeded to not honor the advertised price and lowball the value of my trade. They try to push a mand More

by espo70
Recommend Dealer
No
Employees Worked With
Nancy Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bertsch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Route 46 Nissan responded

We would like to apologize for your negative experience, as this is not how we conduct business at Route 46 Nissan. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to speaking with you. Zah’Nasia White

March 03, 2025

I drove all the way from downshore on Feb 28 To see a car advertised for $16,950 we test drove the car their documentation fees are $999 plus tax 10% tax would’ve been $1700 and motor vehicle fees for t More

by ChristopherHarney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rick Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Route 46 Nissan responded

Christopher, please allow us to apologize for the negative experience you have had. Please reach out to me at zwhite@route46nissan.com to further discuss this. I look forward to speaking with you. Zah’Nasia White

February 17, 2025

George Mack and Bernard Birtch took excellent care of me. I’ve purchased several cars from them, and will definitely send them future business More

by honee19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George McMickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bertsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Route 46 Nissan responded

Thank you for your continued trust and kind words! We're so happy to hear that George and Bernard took excellent care of you. It's fantastic to know you've had such positive experiences with them and that you’ll be sending future business their way. We truly appreciate your loyalty and look forward to working with you again!

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