Route 46 Nissan

Drove an hour down to this dealership and started off with a great experience. I came in for a Kia, but the salesman showed me a Rogue that I liked even better. In another review on Google, Jeff hit the with a great experience. I came in for a Kia, but the salesman showed me a Rogue that I liked even better. In another review on Google, Jeff hit the nail right on the head. Jeff said "First, the internet price was a bait-and-switch. They claimed it was not the final price and proceeded to add thousands of dollars in hidden fees. Most disturbingly, they tried to force a mandatory 7-year/100,000-mile warranty, as if it was required to purchase the vehicle — a tactic that is both misleading and unethical." I was unable to purchase the vehicle without the warranty. I was ready to buy the car TODAY and without purchasing a $5,000 warranty, they wouldn't let me take the car. Super disappointing because I loved it! I was able to find the same car and buy it at Colonial Subaru in Danbury, CT and had an amazing experience. :) Happy ending! More

I am writing to formally raise a concern regarding a recent service experience at Route 46 Nissan, where I have consistently serviced my vehicle since its purchase. My vehicle qualifies for complimentar recent service experience at Route 46 Nissan, where I have consistently serviced my vehicle since its purchase. My vehicle qualifies for complimentary oil changes through this dealership, and all oil changes have been performed exclusively at this location. On 9/22/2025, I arrived for my scheduled oil change appointment at 9:15 AM. After waiting approximately two and a half hours, the service advisor, Keving Sanchez, informed me that the oil pan drain plug was stripped and that the oil pan would need to be replaced at a cost of $528. I was surprised by this news, as I had no prior issues with the vehicle and had not budgeted for such a repair. When I declined the repair, Keving stated that he could not release my vehicle to me. This was confusing and concerning, especially as I had a time-sensitive meeting to attend. I had no choice but to call my fiancée to pick me up while I attempted to resolve the issue. While waiting, I requested to speak with the service manager, Chris, who clarified that Keving was mistaken and that the vehicle could be released. He offered to apply silicone to the drain plug as a temporary measure, which I agreed to so I could make my meeting on time. If the oil pan is indeed damaged, it seems evident that this damage occurred during service at Route 46 Nissan. As the vehicle has never been serviced anywhere else, any stripping of the drain plug would have occurred during one of these routine oil changes. Furthermore, if the bolt was already damaged prior to this visit, I should have been informed before the oil was changed, not after. I am requesting that this issue be reviewed and resolved appropriately. I do not believe I should be financially responsible for damage that appears to have occurred during service performed by your technicians. Please advise on the next steps toward resolving this matter. More

We had a great sales experience at Route 46 Nissan. Our salesperson George Mack and Bernard Birtsch were very helpful and patient with all of our questions. In the end they provided us with a great car Our salesperson George Mack and Bernard Birtsch were very helpful and patient with all of our questions. In the end they provided us with a great car and deal. The process was smooth and would highly recommend them to anyone looking for a Nissan. This is a great dealership with honest workers. We lover our new car! More

I went to this dealership to test drive & purchase a car I saw online. Once I said I wanted to purchase it & started doing the paperwork, SUPRISE there was an add'l $4000 charge for their warranty. Told the I saw online. Once I said I wanted to purchase it & started doing the paperwork, SUPRISE there was an add'l $4000 charge for their warranty. Told them I didn't want it because it was only 2 yrs old & still had factory warranty. Long story short we ended up negotiating the warranty down to $2000 & I bought the car. I take full responsibility for how the final transaction went down - If I had done more research I would have seen in the reviews that this was a common bait & switch technique of theirs. I would have been prepared to walk away but I committed the other sin of becoming attached to the car because it was exactly what I wanted. Then after we agreed on a deal they kept us waiting for over 2 hrs to do the financing. I would never purchase another car from them. Buyer be VERY Ware. More

Bernard Birtsch and George Mack took great care of me! They are both great, helpful, and professional. I got everything that I needed and finalize my purchase, from my lease. I would definitely recommend They are both great, helpful, and professional. I got everything that I needed and finalize my purchase, from my lease. I would definitely recommend this dealership, for its easy location, service, and friendliness! You can not go wrong!!! (everyone is friendly that works there) More

George Mack and Bernard Birtsch were great. Finance dept was well organized and professional. Gave a great deal to buy out my lease, with some extras! Everyone there, are friendly and knowledge Finance dept was well organized and professional. Gave a great deal to buy out my lease, with some extras! Everyone there, are friendly and knowledgeable. I have gotten 3 cars there and do my service there as well. It’s close by and very convenient. It’s a great dealership! More

scam artists. .the hidden fees are an embarrassment…8k on top of the sticker price….i havent dealt with honest nissan dealer in years .the hidden fees are an embarrassment…8k on top of the sticker price….i havent dealt with honest nissan dealer in years More

I walked in to Route 46 Nissan after going to other dealerships. I was greeted immediately by George Mack and instantly knew if I was going to buy it was with him. George answered all my questions an dealerships. I was greeted immediately by George Mack and instantly knew if I was going to buy it was with him. George answered all my questions and concerns and showed me many cars in my budget. Once I selected a car I met Bernard Birtsch who helped close the sale. The two of them were very professional and nice. I recommend using this dealership for any new or used car purchase. More

I met with George Mack at the dealer late in the afternoon on a Saturday, and I was very impressed with how straightforward and kind George is. While there, I took two different small SUVs out for t afternoon on a Saturday, and I was very impressed with how straightforward and kind George is. While there, I took two different small SUVs out for test drives to get a feel for how each drove. George did an excellent job of highlighting the differences between the two vehicles for me. I realized in his 40+ years of selling cars, George Mack has a very good grasp of the nuances of each model. I would recommend a visit with George Mack and his manager, Bernard Birtsch if you are interested in buying or leasing a vehicle. They have numerous brands available and a very healthy inventory of well-priced, lower-mileage cars ready to go. More

Disappointing Experience at Route 46 Auto & Route 46 Nissan I had a very disappointing experience with Route 46 Auto and Route 46 Nissan. I strongly advise anyone considering a visit think 1000 times be Nissan I had a very disappointing experience with Route 46 Auto and Route 46 Nissan. I strongly advise anyone considering a visit think 1000 times before doing so. Before scheduling my appointment, I made it explicitly clear that I wanted full transparency regarding all charges. I was assured multiple times that the only fees involved would be sales tax, DMV, and documentation fees--nothing more. Since the dealership is 60 miles from my home, I wanted to avoid wasting my time and that of my family. However, after the test drive, the salesperson unexpectedly added a $4,000 certification fee, claiming it was mandatory. This was never mentioned during our earlier conversations, despite my direct questions about hidden fees. I did mistake even after reading so much bad review's I took chance of visiting this dealership & regretting on my decision. If you visit this dealership I can bet you waster your precious time and money. Why wasn't this disclosed upfront? Why mislead potential customers and waste their time? I interacted with three individuals--Troy Lockett, Chris, and Schuyler Miller--during this process, all three are biggest frauds. Based on my experience, I would caution others to be extremely careful when dealing with this dealership. If you value your time and money, I recommend exploring other, more transparent dealerships. Update on this review (07/20/2025) : Stefanie contacted me to ask how my appointment went. She mentioned that the Certification Program, which all three salespeople—Troy Lockett, Chris, and Schuyler Miller—claimed was mandatory for purchasing the car, is actually optional. Stefanie said she confirmed this with one of the managers. She also told me she would send me an email by tomorrow morning with this information and arrange an appointment with another manager so I can proceed with purchasing the 2021 Nissan Sentra SV. Now, I’m waiting to see whether Stefanie is being genuine or if she’s just like the other three who misled me. Review Update (07/21/2025) : Now, these individuals have also begun concealing their identities. The person who gave us the test drive introduced himself as 'Chris,' but we saw Nick as salesman name on quotation sheet, so we believe his name is Nick. Mr. Frank Tackett, was the contact number you provided intended to mislead customers or simply for show? No one ever answers the calls made to that number, even when it's used to report concerns. I received an email from Tiffany confirming that the Certification Program—previously described as mandatory by Nick, Troy, and Schuyler—is in fact optional. This raises a serious concern: why was I led to believe otherwise, resulting in an unnecessary 120-mile round trip and a significant waste of time for me and my family? Additionally, Tiffany provided a revised price estimate for the 2021 Nissan Sentra SV, increasing it from $13,995 to $14,995. I was in regular communication with her on Saturday (07/19/2025) and Sunday (07/20/2025), during which the price was consistently quoted as $13,995. The sudden price hike on Sunday night, followed by a request for me to pay the increased amount, is both disappointing and unprofessional. This experience has left me questioning the integrity of the sales process at Route 46 Auto. I hope this feedback is taken seriously and that steps are taken to ensure transparency and respect for customers moving forward. Tiffany Torres confirmed via email that the certification program was optional and mentioned she would assign a different manager to assist me with the sales process. However, I never received any follow-up from her. Despite multiple attempts to reach out through calls, text messages, and voicemails, I received no response. This lack of communication suggests that she may have been aligned with others who previously provided misleading information. Unfortunately, this experience reflects poorly on Route 46 Autos. They are worst More