Route 46 Chrysler Jeep Dodge - Service Center

Courteous, professional, needs were met and service was fast and excellent. Thanks to David Fresco who was awesome and very accommodating. fast and excellent. Thanks to David Fresco who was awesome and very accommodating. More

Very positive experience. My service advisor was Angelina, who was very responsive, knowledgable, and accomodating to my schedule. My service advisor was Angelina, who was very responsive, knowledgable, and accomodating to my schedule. More

Updates about the service were only forthcoming after reaching out to them after a week. No information about the cause of the issue being fixed until I read the receipt of work. Considering the work in reaching out to them after a week. No information about the cause of the issue being fixed until I read the receipt of work. Considering the work involved it was done in a timely matter. More

Everything was explained by Angelina and she help me every step of the way with my vehicle service. every step of the way with my vehicle service. More

What was supposed to be a 2-3 day job turned into 2 weeks. Numerous calls and my hood getting broken by the service center was EXTREMELY DISAPPOINTING. Also, the reason why we brought our car in which weeks. Numerous calls and my hood getting broken by the service center was EXTREMELY DISAPPOINTING. Also, the reason why we brought our car in which was a broken air conditioner didn’t get fixed because they couldn’t find the issue. When we picked up the car we walked in and weren’t addressed or noticed in a room of about 8 employees for about 3 min before anyone asked if we needed anything? They continued speaking amongst themselves. The customer service here is awful and I pray another customer doesn’t experience what I did. Will not recommend this place or ever be returning. More

Excellent sales, service and parts and customer service departments. They want to make certain customers come first departments. They want to make certain customers come first More

I was very impressed with the dealer they kept me updated at all times and great customer service updated at all times and great customer service More

Service was done but I felt little attention when entering the main service area although there was an abundance of representatives. Maybe have a greeter that can welcome people on what/where to go. entering the main service area although there was an abundance of representatives. Maybe have a greeter that can welcome people on what/where to go. More

I went there for a simple oil change and filter change and came back home to a vehicle with service lights popping up and no working rear camera. I tow trailers on a daily basis and not having this functi and came back home to a vehicle with service lights popping up and no working rear camera. I tow trailers on a daily basis and not having this function makes doing my job very difficult and dangerous to others. I have been told that nothing can be done till next week! I have to wait a week to have an issue fixed that I did not have prior to entering the dealership. A simple service like this should not have this many issues attached to it! I want this to be noted as well that the service advisor I had the day of the appointment was great and super friendly. Now as for the cashier/service desk, they were not helpful and could not even transfer my call to a manager to talk about the issue. I am throughly disappointed by how this situation was handled. More

At my last visit I had excellent experience! !! Armin was quick,understandable,knowledgeable and extremely pleasant!!!(which I can’t say about the salesmans when I purchased my car) Thank you v !! Armin was quick,understandable,knowledgeable and extremely pleasant!!!(which I can’t say about the salesmans when I purchased my car) Thank you very much ARMIN!!! More