Route 46 Chrysler Jeep Dodge - Service Center
Little Falls, NJ
440 Reviews of Route 46 Chrysler Jeep Dodge - Service Center
Why have an appointment and take three hours. For an oil change ?! I get it, it can be busy, but what’s the point of an appointment then. For an oil change ?! I get it, it can be busy, but what’s the point of an appointment then. More
I am very unhappy with the dealer service. I brought my car in on Thursday morning so they can check to see why my AC is not working. I called on Friday afternoon and the car had not even been I brought my car in on Thursday morning so they can check to see why my AC is not working. I called on Friday afternoon and the car had not even been diagnosed yet. Armin, service tech, told me he is off on Saturday but that he will come in to make sure my AC is recharged at least and then I can bring it back again if the coolant doesn't work. I called on Saturday, and nothing had been done with my car. AC was not recharged or anything. The car was at the dealership for 3 days and nothing was done. I had to pick up the car because I needed it for work. I picked it up in the same condition as I dropped it off. Very disappointed with the service or lack of service. More
It was an unique experience, with everyone customer care, the person I did my reservation and those who attended me when I arrived. I definitely wouldn’t want to experience that again. Helping the customer the person I did my reservation and those who attended me when I arrived. I definitely wouldn’t want to experience that again. Helping the customer is not part of their moto I suppose . More
It was a good experience however the waiting time is to long 2-4 hours. long 2-4 hours. More