90 Reviews of Route 44 Toyota - Service Center
Great Service Had to get my car fixed. Very satisfied with the service team. AK was very helpful and explained everything tht was needed and/or not needed for my ca Had to get my car fixed. Very satisfied with the service team. AK was very helpful and explained everything tht was needed and/or not needed for my car. More
Don't get any service done here. There are plenty of other places that will do the work. They sold me a car that did not get checked before they sold the car to me and now there refusing to fix there mi other places that will do the work. They sold me a car that did not get checked before they sold the car to me and now there refusing to fix there mistake. I will never go here again. This is not the first problem I have had with them. There sales people suck too. More
Installation of factory alarm took 3 hrs. longer than Installation of factory alarm took 3 hrs. longer than quoted over the phone. Brian the service counter rep. offered us the use of his personal car Installation of factory alarm took 3 hrs. longer than quoted over the phone. Brian the service counter rep. offered us the use of his personal car and kept to the quoted phone price. Excellent service. Thank You Brian, would recommend. More
Almost all reviews written are about new vehicles. I purchased a used vehicle and was not provided the service I was promised. I specifically stated I wanted tires rotated among other things and I was p purchased a used vehicle and was not provided the service I was promised. I specifically stated I wanted tires rotated among other things and I was promised it was done. Well 2 months after my purchase, I discovered that the tires were not rotated. I discovered this while I was buying a new tire to replace one that was on the car when I bought it. To make a long story short, had the tires been rotated as I was told, another problem discovered while taking the wheel off would have been discovered sooner and I would not have had to pay to have that problem repaired. I went to the dealership and explained my situation and after several minutes waiting I explained what happened and the conversation went from bad to worse and the sales manager told me to "get out". Bottom line, don't believe them when they say they'll do something even if its in writing. Keep in mind my experience happened "after the sale". More
Went in to get a tire fixed and it was done quickly.I was also told of a few things to watch out for in the furture but was not pressured to get it done now.I really trust the guys here for no nonsense work. also told of a few things to watch out for in the furture but was not pressured to get it done now.I really trust the guys here for no nonsense work.Thanks 44. More
This is the WORST service experience that I ever had!!!! I bought my car at their place and I had to go back for repairs many times during 1 year!!! The service manager Marc Fierro not calling back to custo I bought my car at their place and I had to go back for repairs many times during 1 year!!! The service manager Marc Fierro not calling back to customers who is calling for service every day! This service department CAN NOT solve problems. DO NOT go there!!! Hated it. More
Went to Rt 44 to have new rotors and other repairs done. Paul gave me the best price i could find anywhere for all my work. Everyone was very friendly. John the manager made me feel welcome and kept me comp Paul gave me the best price i could find anywhere for all my work. Everyone was very friendly. John the manager made me feel welcome and kept me company for a while while my repairs were done...overall, a great experience! More
Bought a new Sienna in 2008. Needed a drive train warranty replacement. Car had to be in shop over the course of several hours and the dealer wouldn't provide a replacement vechile unless I paid $35. warranty replacement. Car had to be in shop over the course of several hours and the dealer wouldn't provide a replacement vechile unless I paid $35. Very poor service as I paid over $25K to purchase the Sienna and it only has 21K miles. More
Their service department is great. The employees are very friendly and efficient. I had been getting my car serviced at a different dealership in the Boston area, and the wait times were always painfully lon friendly and efficient. I had been getting my car serviced at a different dealership in the Boston area, and the wait times were always painfully long. It took forever for other dealers to get parts and tires for my vehicle, whereas when I started going to Route 44 the wait was less than half that at the other dealership. They even went out of their way to order me parts I needed and called when they were going to arrive. They really care about their customers, something I had noticed was lacking at other dealerships. More
This company has an unsatisfactory rating with the Better Business Bureau. It could be the recipient of excessive, unjust complaints? Or maybe it has earned its reputation. During our experience there, Business Bureau. It could be the recipient of excessive, unjust complaints? Or maybe it has earned its reputation. During our experience there, we listened to comments from at least three of their managers. Even things that they were saying to other people made me just want to leave. We were embarrassed. They should have known better. The facility was depressing. It was not comfortable. They needed an interior decorator--or something. I suggest that you simply steer clear. More