177 Reviews of Route 23 Honda - Service Center
Excellent service Celines Cisneros is always friendly and give me excellent service. I wish I will get her every time I bring my car in for service. Celines Cisneros is always friendly and give me excellent service. I wish I will get her every time I bring my car in for service. More
Jeremy Lent was courteous as always Pleasant environment and courteous staff always make it a pleasure. Never feel pressure to have any additional service completed. Came in for an oil c Pleasant environment and courteous staff always make it a pleasure. Never feel pressure to have any additional service completed. Came in for an oil change and a musty smell in vent – also asked about tire wear. I only asked about the wear on my tires and Jeremy came to the same conclusion as me – they would be safe for the summer but since it was winter, there was not enough tread. More
Worth the extra travel for honest service. I continue to return to this dealership for service 4 years after I purchased my car. I have always been treated with respect and professionalism in e I continue to return to this dealership for service 4 years after I purchased my car. I have always been treated with respect and professionalism in each visit. I have a Honda dealership 3 miles from my home but travel an additional 12 miles because I trust the employees with my car and my hard earned dollars. In my latest visit I was assisted my Service Specialist Celines Cisneros. She saved me the expense of a tire rotation because it was found to not be needed at this time. In my dealings with other dealerships it seemed to me they are always looking for service items that are not needed so this came as a welcome surprise to me. The people at this service center understand that customers have a choice in service centers and they make sure that you always leave with knowing that your car is in good hands and they have provided good value for your money. More
Great Service Took the initiative to explain features of loaner car. Was very helpful and patient as he addressed all my concerns. Also very professional and friend Took the initiative to explain features of loaner car. Was very helpful and patient as he addressed all my concerns. Also very professional and friendly. More
quick and easy Good, prompt, efficient service, everyone I dealt with was pleasant . Scott Simon helped pass the time with nice conversation. Overall was a very go Good, prompt, efficient service, everyone I dealt with was pleasant . Scott Simon helped pass the time with nice conversation. Overall was a very good experience More
service help I was a drop in when my car started displaying a problem on the dash, the rep, Jeremy Lent, I dealt with was very helpful in getting the problem chec I was a drop in when my car started displaying a problem on the dash, the rep, Jeremy Lent, I dealt with was very helpful in getting the problem checked and when it was found I had to leave the car, due to the nature of the problem, in getting me a loaner vehicle so I could make a funeral the next day. I have always found your service dept reps to be courteous and helpful in the past ten years since I first bought my car and it is a point I will taken in consideration when I shop for a new car later this year. Jean G. More
Battery check and oil change Was taken care of promptly without an appointment. People were very accomodating and cheerful. Your waiting area was comfortable with free hot beverag Was taken care of promptly without an appointment. People were very accomodating and cheerful. Your waiting area was comfortable with free hot beverages which made the wait pleasant. More
Service I arrived at 6:45 PM for an oil change. Louis wrote my work order, reviewed my service history, checked for any recalls and had me on my way in less I arrived at 6:45 PM for an oil change. Louis wrote my work order, reviewed my service history, checked for any recalls and had me on my way in less than 45 minutes. I is great to have a service team that is efficient and respects the customer's time. More
Went for Oil Change Walked Out with a New Car Thanks to the efficiency and pleasant manner of Steve Mains I purchased a new Accord. Leaving my 2008 CRV for servicing I strolled through the showr Thanks to the efficiency and pleasant manner of Steve Mains I purchased a new Accord. Leaving my 2008 CRV for servicing I strolled through the showroom looking at the new cars. I had a question and approached Steve. He very kindly spent time with me answering my questions and then brought me outside to look at a new Accord. The whole transaction was very low key, with no pressure and very pleasant. I highly recommend Steve Mains as someone to deal with and I continue to feel that Route 23 Honda is one of the finest dealerships around. I certainly want to acknowledge Fred Mehler who handled the closing\financial paperwork. Like Steve he was a joy to work with. The dealership is great thanks to Steve and Fred. More
Recent Service I am very happy with the service that I receive from Route 23 Honda. Lou Popek has always taken great care of me throughout the years and he has alway I am very happy with the service that I receive from Route 23 Honda. Lou Popek has always taken great care of me throughout the years and he has always given me expert advice. I feel very confident in Lou and the entire staff at Route 23 Honda and hope to continue our ongoing relationship. More