Route 23 Honda
Pompton Plains, NJ
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I leased a Civic at this dealership first and then I decided to buy a new one after the lease was up. Mark was great in service and he recommended Ron in sales. Ron was very knowledgeable, worked with decided to buy a new one after the lease was up. Mark was great in service and he recommended Ron in sales. Ron was very knowledgeable, worked with me with the price and he was funny too! Everyone in sales and service is friendly and helpful. I had to order some touch up paint recently and it came in the next day. The wait for an oil change is quick as well. I don't usually make an apt. for that. I already have recommended your dealership to friends. More
Was looking to change to a Honda, never was a customer here but was treated with highest respect and could easily say my purchase of a used truck was handled exceptionally well by Alton, i was very please here but was treated with highest respect and could easily say my purchase of a used truck was handled exceptionally well by Alton, i was very pleased with the sales team and would recommend this dealership going forward. My purchase of a used Honda Ridgeline was made seamless by Rt 23 Honda. More
Repeatedly gave deceptive and inaccurate answers to direct questions (otherwise known as lying). Changed figures on the contract after the deal amount was agreed upon. Sales Department inflate direct questions (otherwise known as lying). Changed figures on the contract after the deal amount was agreed upon. Sales Department inflated accessory prices above what their own service department quoted. If you want 2 hours of deception, lies and half-truths, and you want to meet a parade of salesmen, managers, and finance people, this is the place for you! I would rather pay a few dollars more and deal with professionals who have integrity, and who know the difference between truth and lies. More
One of my colleague purchased his new car from Route 23 Honda and he forwarded me his price quote, which looked really competitive compared to the ones that I got from my local dealers. So I went ahead and Honda and he forwarded me his price quote, which looked really competitive compared to the ones that I got from my local dealers. So I went ahead and contact route 23 Honda. Got the same prompt and competitive internet price quote. Car buying process was smooth. Really no-hassle, no haggle process. More
Mr. Jose Luciano was vey professional, kind and sensitive to our needs. We visited the dealer the first time, Mr Luciano did not put pressure on us to buy a vehicle at that moment. When we returned, he rec to our needs. We visited the dealer the first time, Mr Luciano did not put pressure on us to buy a vehicle at that moment. When we returned, he recognized us immediately and took care of us promptly. He gave us the best deal possible. We are very satisfied. We will recommend Mr. Luciano to our friends. More
it was a pleasure to deal with the guys at rt23 honda, they made everything simple with no hassles, every dealership should have the friendly service as they do and make it as easy as they have for me to they made everything simple with no hassles, every dealership should have the friendly service as they do and make it as easy as they have for me to buy my new vechicle. thank you to mike murphy and dino. you guys are the best More
We have the best dealer ever, Dino Riccio. He is helpful and considerate of our needs. Some dealers are loud-mouthed, abrupt and over-agressive. We know because we have dealt with a few over the years. and considerate of our needs. Some dealers are loud-mouthed, abrupt and over-agressive. We know because we have dealt with a few over the years. They make the experience uncomfortable and very unpleasant, which is what you remember about buying a car. Dino is friendly, pleasant and very likeable, which makes purchasing a vehicle as affable as it can be. We first dealt with Dino last Feb.(2010). My husband bought me a Ridgeline for Valentine's Day, and I love it. Last fall we had our older daughter see Dino to help her pick a car to suit her needs. She found him to be personable and respectful of her needs and budget. Yesterday, we went back to Dino and now I purchased a Pilot for my husband for Valentine's Day. Dino once again was great to work with. I find purchasing a vehicle to be stressful and it takes time and effort to find a comfort zone, but Dino has made us comfortable and is understanding of our wants and needs. Our younger daughter is considering purchasing a new car and is definetly going to see Dino. In fact, she may come with us when we pick up the Pilot to test drive a CRV. Again, we think the world of Dino and we believe he is a wonderful dealer. I guess he has helped to make us "a Honda Family". We certainly have recommended him to our friends and family. We have found Honda 23's service dept. to also be great to deal with. Everything has gone smoothly with my Rigdeline. More
My wife and I have just leased our 6th CRV from Route 23 Honda in Pompton Plains NJ. Our salesman Dino Riccio, as well as the excellent service dept. keeps us coming back. we have recommended friends & fam Honda in Pompton Plains NJ. Our salesman Dino Riccio, as well as the excellent service dept. keeps us coming back. we have recommended friends & family to Dino and Rte 23 Honda. The people are very friendly & helpful, and will do everything in their power to make the customer happy. Dino's friendly & caring manner & his knowledgeable professionalism make the Rte 23 dealership one that we will continue to use and recommend. More
We bought a car there this month and were promised one thing but delivered another. Some of the most basic fixes to a used car weren't done- power outlets didn't work, headlight was out, clear gaps in the thing but delivered another. Some of the most basic fixes to a used car weren't done- power outlets didn't work, headlight was out, clear gaps in the detailing were visible and rattles still rattled. For a "certified" car, they neglected to tell us quite a few minor details that, had we known about, would have demanded they fix. Instead, another trip to the dealer will soon be in order, and all the hassle that goes with it. More
Very positive and efficient transaction...the Honda team is a great one very customer focused...I've purchased many cars both new and used in my life and I would say that this one was by far one of the very is a great one very customer focused...I've purchased many cars both new and used in my life and I would say that this one was by far one of the very best car purchasing experiences I've ever had! Thanks Route 23 Honda team...you guys are really first class in your sales approach and all you do! More