Route 23 Honda

Though I did not purchase my Odyssey from this dealership, I would not go anywhere else but here to have it serviced. Unfortunately, I have had to have my vehicle serviced an unusual number of ti dealership, I would not go anywhere else but here to have it serviced. Unfortunately, I have had to have my vehicle serviced an unusual number of times. I remember at least 2 recalls, in addition to too many incidental problems for a new vehicle, as well as regularly scheduled service. Each and every time, I have been given the utmost courtesy, I have been greeted in a friendly manner and I was always given the impression that the service representative genuinely cared about making my experience as pleasant and convenient as possible. This was especially evident when I repeatedly returned for the same problem recently. Rather than dismiss my claims of what I was certain was a problem in my van, Steve persevered and eventually found and corrected the problem without ever making me feel as though my claims were unfounded. I am sure that the manner of courtesy extended to me by this particular service representative has resulted in my decision to keep the van and purchase the extended warranty. Steve and his department have earned the confidence I have in them. More

Ron Siegal was recommended to us so we requested Ron for the purchase of a new car. Ron was pleasant, knowledgeable, and provided a comfortable atmosphere. We felt that he had our best interest at heart. the purchase of a new car. Ron was pleasant, knowledgeable, and provided a comfortable atmosphere. We felt that he had our best interest at heart. I would surely recommend Ron to anyone interested in purchasing a car. Gerry in Finance was also plesant and extremely efficient in his tasks. He had our financing settled in record time! Michael was also congenial in negotiating the price. I love my new Accord! We live locally so will utilize Route 23 Honda for servicing needs. Sincerely, Cheryl Augustitus More

My experience with Route 23 Honda has been excellent. I My experience with Route 23 Honda has been excellent. I highly recommend the sales associate that helped us with our sale was Josh Trinks. He was ve My experience with Route 23 Honda has been excellent. I highly recommend the sales associate that helped us with our sale was Josh Trinks. He was very attentive, knowledgeable, courteous and every required promise was met. I hope to do business with him in the future again. More

In the past my experience with Honda was luke warm at best. Longer waits than expected, technicians not as friendly etc, etc. In the past several months, I have had my car serviced 3 times and each time best. Longer waits than expected, technicians not as friendly etc, etc. In the past several months, I have had my car serviced 3 times and each time I was attended to by Poppy. She is a breath of fresh air. She is friendly and attentive. I realize this dealership is very busy, and tecs may not have time to "chat". Poppy takes a little extra time to make sure that all your car's needs are addressed. It's amazing that one person can make such a difference! Thanks Poppy. More

From the time I walked into Route 23 Honda to purchase my 2004 Odyssey, I have had nothing but positive experiences both on the sales and service side. From the negotiation of the purchase to servicing my O 2004 Odyssey, I have had nothing but positive experiences both on the sales and service side. From the negotiation of the purchase to servicing my Odyssey, having all repairs done properly the first time, there has never been any surprises. Everyone is friendly and always willing tp help out. I travel 15 miles to this dealer eventhough there is another Honda dealer within a mile of my house. My next Honda will definitely be from Route 23 Honda. Thanks Guys! More

Me and My family have bought several vehicles from Route 23 Honda...they were fantastic!! I came from Long Island to buy from them. They gave me discounted price on my vehicle one the one I originally wa 23 Honda...they were fantastic!! I came from Long Island to buy from them. They gave me discounted price on my vehicle one the one I originally wanted to purchase was not available. Terrific dealership!! More

My name is Leo. My father and I recently visited Honda 23. A gentlemen name Chris Bencivenga meet us at the door as soon as we walked in. I have to admit I was a little taken back. He made us feel so comf 23. A gentlemen name Chris Bencivenga meet us at the door as soon as we walked in. I have to admit I was a little taken back. He made us feel so comfortable and confident about being at Honda 23! To say the least, my father is not a easy sell. But, Chris stayed very patient and answered every question we had. I was so amazed that my father traded is Ford and purchased an Honda SUV on the spot! Thanks Chris Bencivenga for making our experience a great one! It was great working with you! Leo More

I find the overall experience in dealing with Route 23 Honda excellent. I have purchased several cars from this dealership, because I know I can always count on the service department. I always ask for Honda excellent. I have purchased several cars from this dealership, because I know I can always count on the service department. I always ask for Poppy Crawford, because she explains everything in a simplfied manner, and takes care of my car as if it were her own. I am impresses with her knowledge of cars. I know I can always count on her to make sure my car is in tip top shape. Being a woman this is very important to me, so I know I won't get stuck somewhere on the road. I really appreciate the care she gives my car, as I'm sure she does with all the other customers she deals with on a daily basis. More

My calls are promptly returned when I leave a message to set up a service appointment. Steve Wilson comes out to my car when I drive in the bay and always has a smile. He is genuinely interested in how the set up a service appointment. Steve Wilson comes out to my car when I drive in the bay and always has a smile. He is genuinely interested in how the car is running and that I still like it as much as the day I bought it. He takes the initiative to find any coupons or options to make my servicing cost efficient for me. His time estatimates are accurate and he makes the time, even when it is busy in service, which it usually is, to go over each area of the checklist and to predict what will be next in line for service. I like the added touch of leaving with my car having been run thru the car wash there too! And I always remember that the way I got to this new car was because Steve had called early on a wknd morning with not so good news about my then car...squirrels had eaten away most of the wires below...I was not a Route 23 Honda customer at that time but Steve had fit my Honda in and arranged a rental...I had no plans for a new car and not a way to meet the squirrel challenge with no warning...Steve thought of the idea of my coming up and speaking with sales to learn options, arranged a person and appointment and they fit me in despite other preset appontments with the recommended person because of the position I was in. Ron was the person and he got one of his team Ray who literally ended up spending the entire day with me-I kid you not!- cause that's how long it took to figure out options, see what could be arranged that met my rather magical criteria and need! and they saw it thru. Throughout the day, Steve from service kept popping over to see how it was working out. Although I was in for service this visit, this dealership keeps authentic track of its customers and their satisfaction. While in the waiting area enjoying my popcorn, Ron, the sales team managers from a year ago saw me at the cashier and asked not only about my car, but also about a situation that had been going on in my life at the time I purchased the car. This is a business relationship I am grateful to have made!-Jody More

I had a much better experience with josh and route 23 honda then I did with my previous car dealer ship. Josh was very friendly and he was able to answer all of my questions and concerns. He made my car honda then I did with my previous car dealer ship. Josh was very friendly and he was able to answer all of my questions and concerns. He made my car buying experience wonderful, and I left route 23 honda very satisfied with my purchase. I have recommended josh to all of my friends and family for thier car buying needs due to his knowledgs, friendly personality, and his passion for helping customers get the best deal possible. More