Route 23 Honda
Pompton Plains, NJ
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I would definitely recommend this dealership because they clearly value customer service and that is hard to find these days. Not only are their cars great but the salesmen are great too, especially Josh Tr clearly value customer service and that is hard to find these days. Not only are their cars great but the salesmen are great too, especially Josh Trinks. He took the time to answer every question I had, and there were a lot! Additionally, he was very patient with me and let me test drive numerous cars to find just the right one. Overall, the dealership made me feel very comfortable during the whole process which made me feel at ease. I know I just bought a great car, and when the time comes that I, or someone in my family, needs another car we will definitely go back to Route 23 Honda! More
Route 23 Honda is a great place to buy a car. I just bought my first new car there a couple of weeks ago and have nothing but good reviews. The price was great compared to other dealers and the finance bought my first new car there a couple of weeks ago and have nothing but good reviews. The price was great compared to other dealers and the finance guys went above and beyond. When Honda wouldn't finance me (because I am relatively young and haven't had the opportunity to produce a lot of credit yet) they went to three other banks to find the one that would give me the best option. They even have a reward points system now that is easy and convenient to use. I would recommend them to people of all ages. More
Route 23 Honda failed to honor the BJs Wholesale Discount store auto discount despite the fact that I was referred to the dealership through BJs auto buyer program. Upon my arrival at the dealership followin store auto discount despite the fact that I was referred to the dealership through BJs auto buyer program. Upon my arrival at the dealership following notification by BJS, the dealership's sales representative proceeded to lie about the dealership's relationship with BJs, first by stating that the BJs discount did not apply to 2012 models, then, when challenged on this point, representing that the dealership had broken off its relationship with BJs altogether. Instead of the BJs discount, Route 23 Honda initially offered the MSRP on the vehicle as the bottom line price, only to be haggled down after my complaints regarding the dealership's misrepresentation of its relationship with BJs. The BJs offer was intended to eliminate haggling. A followup with BJs confirmed that its relationship with Route 23 Honda still existed, confirming that the dealership had lied in order to obtain a higher price on the vehicle. The bottom line: Don't trust Route 23 Honda and take your business to a more reputable dealership. P.S. The sales representative did not provide any instruction on the operation of the vehicle (e.g. how the set up the radio, computer features) which is standard practice when purchasing a new vehicle. More
I have bought three cars from Route 23 Honda. One new and two certified used. All have been excellent to outstanding experiences. Their customer service, sales, and service departments are all wonderful. I two certified used. All have been excellent to outstanding experiences. Their customer service, sales, and service departments are all wonderful. I used to hate dealing with car salesman and they have changed my view completely. All companies should be run like this! It is unheard of today, except for this dealership. CFerretti More
My wife and I went to trade in our Odyssey for something a bit smaller. Our saleman was Ronald Siegel. He made it a pleasure! We ended up getting a CRV and we love it!! Ron was easygoing, VERY knoledgable a a bit smaller. Our saleman was Ronald Siegel. He made it a pleasure! We ended up getting a CRV and we love it!! Ron was easygoing, VERY knoledgable and most of all not overbearing. He REALLY helped out and made the process smooth and enjoyable rather then a chore which can usually be the case when shopping for cars. If you go to Route 23 Honda request Ronald Siegel! Thanks again!!!! More
Route 23 Honda is the best dealership that we visited. The sales person was very knowledgeable & he was extremely friendly. We got a very good price on the car that we picked out, and a very good price o The sales person was very knowledgeable & he was extremely friendly. We got a very good price on the car that we picked out, and a very good price on the car that we turned in. All in all we give Route 23 Honda an A+. More
I am giving Route 23 Honda an outstanding review because Jeff beck, the salesman, was very understanding, courteous and was able to address all of my questions. They treated me with respect and I felt very Jeff beck, the salesman, was very understanding, courteous and was able to address all of my questions. They treated me with respect and I felt very comfortable talking with all the associates and managers. There was not a time when I was not offered something to drink or eat. As I said before, the experience was exceptionally positive and i would recommend to friends and family. More
My experience at route 23 Honda and with Dino Riccio was one of the best and easiest experiences purchasing a vehicle ( ive owned 8) The finance manager Sunny Chan was a joy to work with and made a stressfu one of the best and easiest experiences purchasing a vehicle ( ive owned 8) The finance manager Sunny Chan was a joy to work with and made a stressful decision an easier one. Everyone from the receptionist to the general manager get kudos. We will recommend the dealership and Dino to everyone we know! Keep up the good work!!! More
My first time purchasing a CRV from Route 23 Honda. A friend had referred me after she had purchased an Accord for her daughter. I have dealt with many sales people in my career and Fred by far is at the friend had referred me after she had purchased an Accord for her daughter. I have dealt with many sales people in my career and Fred by far is at the top of my list! If you want professional service - I highly recommend you go see him! More
@ RT 23 HONDA ASK FOR ROLANDO RENGE. HE WAS GREAT THROUGOUT THE WHOLE PURCHASE OF MY USED 2007 HONDA CRV. I WENT IN WITH OUT A VEHILCE AND LEFT WITH 1. I RECOMMEND RT 23 HONDA. THE PLACE IS VERY CLE THROUGOUT THE WHOLE PURCHASE OF MY USED 2007 HONDA CRV. I WENT IN WITH OUT A VEHILCE AND LEFT WITH 1. I RECOMMEND RT 23 HONDA. THE PLACE IS VERY CLEAN AND EVERYONE IS FRIENDLY. OVERALL GREAT EXPERIENCE I WILL DEFINITELY RECOMMEND FRIENDS AND FAMILY. More