Route 23 AutoMall - Service Center

Bad Service Experience I can't speak to the car buying experience, and after this, will never be able to. Called to make an appointment for a recall repair. They refused t I can't speak to the car buying experience, and after this, will never be able to. Called to make an appointment for a recall repair. They refused to make an appointment for a recall service repair because I did not purchase the vehicle there. Said they were not accepting "visiting vehicles" for this recall. Vehicle was purchased elsewhere due to where I lived at the time. If I still lived near the dealership where I purchased this vehicle, I would have brought it there for repair to begin with. I guess when it comes time to purchase another Ford vehicle, I will go back to the original dealership as well. Dumb business practice and against Ford Motor Company policy. While you're fixing my vehicle, I could be browsing shiny new vehicles in your showroom. But I guess not. More

I purchased my ford @ 23 automall in 2011 and have I purchased my ford @ 23 automall in 2011 and have getting my free oil changes done. The girl at the desk is friendly, and is always smiling. They ha I purchased my ford @ 23 automall in 2011 and have getting my free oil changes done. The girl at the desk is friendly, and is always smiling. They had pink windshield wipers for sale to support breast cancer awareness, and the team changed my oil quickly outside while we chatted about the wipers. More