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Route 23 AutoMall
Butler, NJ
240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 240 reviews
June 02, 2025
Non pushy but informative Salesperson answered every question thoroughly and completely. The explanation of the trade in value was also explained very well. question thoroughly and completely. The explanation of the trade in value was also explained very well. More
by SOLIPHANT1
Employees Worked With
May 25, 2025
Great experience. Michael W. was professional, attentive & thorough. Easy process & everyone was friendly & easy to work with. Highly recommended! Michael W. was professional, attentive & thorough. Easy process & everyone was friendly & easy to work with. Highly recommended! More
by Freip
May 19, 2025
The people are real they are helpful,they sincerely and answer questions that are relevant to me answer questions that are relevant to me More
by Hse8486
May 14, 2025
The order was placed with Ford in December and didn’t arrive till May. But Steve the salesperson kept me informed and ford gave me updates on the scheduled build. Oce shipping started Steve was able to arrive till May. But Steve the salesperson kept me informed and ford gave me updates on the scheduled build. Oce shipping started Steve was able to track it. Once it arrived everything went smooth. More
by Richt04
Employees Worked With
May 13, 2025
The people are friendly. The location is convient. The work is completed on time as promised and completed pk The location is convient. The work is completed on time as promised and completed pk More
by vschutze
April 28, 2025
Carlos was very knowledgeable and answered all my questions. Would recommend the dealership and especially Carlos questions. Would recommend the dealership and especially Carlos More
by towersanne
Employees Worked With
April 28, 2025
Two days in service for a scheduled oil change, tire rotation and Sync s/w update is ridiculous. And this is the second time a simple scheduled service took two days. Also, I had to call at end of each rotation and Sync s/w update is ridiculous. And this is the second time a simple scheduled service took two days. Also, I had to call at end of each day to find out status of service because Route 23 Automall made no attempt to contact me. More
by dealerraterscreenname
Employees Worked With
unknown
April 22, 2025
Got the new Bronco! It’s awesome! Big thank you to Brian Barna helping me out! It’s awesome! Big thank you to Brian Barna helping me out! More
by Jslink66
Employees Worked With
April 22, 2025
Michael was wonderful to work with. He was extremely knowledgeable about the product and interested in my life style and reasoning for choosing the Bronco and my trim of choice. He made He was extremely knowledgeable about the product and interested in my life style and reasoning for choosing the Bronco and my trim of choice. He made the buying process stress free. Overall the dealership was pleasant, professional and offered full visibility into the buying process. Highly recommend Mike and Rte 23. More
by jennstiles
