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Route 22 Honda - Service Center

Hillside, NJ

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1,144 Reviews

1,144 Reviews of Route 22 Honda - Service Center

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May 27, 2022

I assume all dealerships are the same, add items to make more money. $99 for synthetic oil change, $2.25 for adding washer fluid when tank was almost full. Left paying $479 for 3 services that I'm not su More

by ERNESTO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
May 26, 2022

I was very pleased with the service I received for my truck. My truck was taken in at the time I had my appointment . Everyone was very cordial and Paul my consultant was very knowledgeable and could exp More

by Juanita Jerez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lacarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Lack of communication. Did not care about customer’s concerns when the vehicle was being serviced. Did not answer the phone. Hung up when I finally got through. Did not let More

by JCAPPA417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know name of service advisor
May 26, 2022

Great service department. Great parts department. Location is good for me as well. Thank you More

by kv9c
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nelson Quinones
May 25, 2022

This dealership is awesome. .great service every time and PAUL is excellent and very helpful!! More

by EJAZMEINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Great service! Truly felt valued as a customer and was treated like family. No scams or gimmicks. They work with you and your financial situation. Would and have re More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Portalatin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Arce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Labatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Happy with service appointment. Quick, efficient, polite, transparent/honest. Very pleased with advisor Paul Giameo. More

by TOMDEFAZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

My fiancé and I have been bringing our cars to Paul Giameo in the service department for 7 years. He is the only one we ask for and if he isn't there, we won't come in! Paul goes ABOVE and beyond expec More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Nice service and Paul was very helpful and professional in his advice 👍. I am very hsppy. More

by DANMED172002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

They took over 3 hours to change my oil and rotate my tires. My service representative had left for the day and they disregarded my service and time. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
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