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Route 22 Honda - Service Center

Hillside, NJ

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1,144 Reviews

1,144 Reviews of Route 22 Honda - Service Center

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April 11, 2014

Always Satisfied and Happy Very helpful, listens, knowledgeable, courteous, works with your schedule best they can, clean and comfortable. Terrence is a great service advisor! C More

by Nikki1630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Persaud
April 09, 2014

Ask for Terrence It's been 2 years since u bought my honda civic and the service mgr Terrence Persaud found ways to save me money and still keep my car in top running More

by Alkim201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Persaud
July 31, 2013

I brought my wife's Civic Ex-L Coupe for an oil change and little did I know that it needed a Transmission Fluid Service for smoother shifting. I asked how long it would take and also the price. Th More

by catseye2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
May 24, 2013

This review is reflected as a bad one for the Honda Service Department at Honda Route 22. I currently own a Honda CRV 2003 that was purchased at the corresponding dealership. For the past three years, More

by wthelusma06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Woodly Thelusma
Jul 05, 2013 -

Route 22 Honda responded

Sorry for the inconvenience you have received. Please contact Our Corporate office at 1-888-361-9655 so we can further look in to your issue. At Route 22 Honda we strive to have Satisfied customers so please contact us. Thank you

April 18, 2013

Purchased my vehicle from this dealer, and have received Excellent service since 2007. Their professionalism is the best in automotive care, I've ever experienced. More

by denwaspa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Hinds and Paul Costa
April 02, 2013

I travel from Brooklyn to have my car serviced at Route22 Honda. I've been with them for the past 14yrs. I think highly of them & to me their family. Terrence has been wonderful & it was sad to hear that Rob More

by Dmmchill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence
February 25, 2013

As usual I had a very good experience with Rich in having my Honda Pilot serviced. He pointed out things I needed done today and also what to plan for in the future. The work was done in a professional man More

by martystork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
December 26, 2012

Terrence is the service advisor very helpful and knowledgeable on my honda civic also does what he can possible to keep the expense of my service as low as possible while keeping it running in great More

by Alkim201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Persaud
Dec 26, 2012 -

Route 22 Honda responded

Thank you for the great five-star review of Route 22 Honda's service department! Our team knows needing service can be a hassle, so they go the extra mile to ensure your vehicle is fixed as quickly as possible the first time. Terrence will also appreciate your kind words. We look forward to seeing you again. Remember, Like us on Facebook and Follow us on Twitter for specials and online exclusives. Thank you, Lauren Ferrigno - Route 22 Honda Lauren22Auto@gmail.com

June 09, 2012

I have Honda accord of 2001 and always preferred dealer to do servicing. There was some noise coming like metal clanking from bellow the car when I go over rough road. When I showed the car to dealer, they More

by yap_exam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Jun 25, 2012 -

Route 22 Honda responded

Please let me start by apologizing for the fact you had a less than satisfying experience with us. We are dedicated to giving our customers the best possible service. Clearly you do not feel this happened for you. I cannot comment on what another service department told you, but I would appreciate the opportunity to find out why our service department and you did not communicate. Please contact me at your earliest convenience to discuss your situation. Thank you, Lauren Ferrigno, Lauren22Auto@gmail.com

August 17, 2011

It was a positive experience in service getting my oil changed. It was very fast not expensive. Free granola bars, free magazines and I even got a great honda key chain so I can find my new honda key. More

by webbja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 12, 2011 -

Route 22 Honda responded

@webbja, thank you for using our Service Facility and for sharing your positive experience with us! We truly appreciate every story where our hardworking service technicians and staff did an exceptional job in taking care of our Honda owners' needs. Thanks also for mentioning Mohammed Ibrahim. He is truly one of the friendliest sales consultants on our staff, and also one of the most professional. He would do just about anything for his customers, and that's why we're proud of how much everyone he deals with likes Mohammed as well.

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