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1,144 Reviews of Route 22 Honda - Service Center
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March 07, 2018
Great service My experience at honda is exceptional! This is my 5th car with them and I appreciate doing business there. I'm always pleased with the performance of My experience at honda is exceptional! This is my 5th car with them and I appreciate doing business there. I'm always pleased with the performance of my vehicles after being serviced. Great job Paul! More
by Nholligan
Verified CustomerEmployees Worked With
Paul
March 07, 2018
Problem not solved My Honda was purchased on a rt 21 Used auto dealer Named Liberty Auto. At around 70000 miles Honda insights leak oil. I was not aware until after my p My Honda was purchased on a rt 21 Used auto dealer Named Liberty Auto. At around 70000 miles Honda insights leak oil. I was not aware until after my purchase. The auto dealer took it to Rt 22 Honda for a recall and to check the oil leak problem. Replaced parts (oil pan) and it seemed as if the problem was fixed. A few months later I took the 2013 Insight to Garden State Honda in Passaic for an oil change. They told me the car still leaks bad. So I went back to Rt. 22 Honda to tell them they did not fix the problem. They checked it and told me to get an oil pan. This was previously done, they almost had me redo this. this was not the solution. The oil pan was not leaking. Then they said well you need a new engine, at my cost. This is unacceptable, I just purchased this car 3 months ago. And it has been leaking from the get go. My local mechanic cleaned the engine and pinpointed leakage from the gaskets not the oil pan. This is what I believe needs to be done. More
by doomeus
Employees Worked With
Do not Know
March 07, 2018
Great Honda the best ..got all my cars from you, customer service is GREAT..Everything to be done is explained in GREAT detail so you can understand for yo Honda the best ..got all my cars from you, customer service is GREAT..Everything to be done is explained in GREAT detail so you can understand for you honda I give you👍 More
by hendy
Employees Worked With
Paul Giameo
March 06, 2018
Gave the car like New and returned like trash —I have few accessories installed and took like 3 weeks for getting an appointment . — took almost a week to just fit few parts . — returns in a ver —I have few accessories installed and took like 3 weeks for getting an appointment . — took almost a week to just fit few parts . — returns in a very dirty condition, full of boot stamps all over seats, very dirty . — few parts are not working — got emblems painted and front emblem lost it’s paint and fallen in a week , back emblems are not places properly. More
by rithin
Employees Worked With
Don’t remember the names of the things body shop who did that but my sales men was arion.
March 06, 2018
Efficiency, courtesy, hence reliability! Went for an oil change under maintenance program, a freeby, complimentary car wash, and tire rotation, which would have to pay for. After inspecting Went for an oil change under maintenance program, a freeby, complimentary car wash, and tire rotation, which would have to pay for. After inspecting car out, I was informed did not require rotation, as wear was even, so would not be paying anything this day. Wow, turning away business - honest, trustworthy - rare. More
by MARTYM1010
Employees Worked With
greeter, write up person, inspector, service person, car wash people.
March 06, 2018
Excellent Service I got a perfect service experience. They communicated as needed. Provided me with the options I had and then did what I approved. My car worked great I got a perfect service experience. They communicated as needed. Provided me with the options I had and then did what I approved. My car worked great after the service. More
by Piyush Garg
Employees Worked With
Paul
March 06, 2018
My Odyssey The work was great timely matter done and the length of time they said it was going to do it we always use Honda service The work was great timely matter done and the length of time they said it was going to do it we always use Honda service More
by BIGBUBBABR0WN
Employees Worked With
None
March 05, 2018
Scheduled Service . Paul Giameo. He is an excellent advisor as well as polite and patient. He has been my advisor / Point Of Contact everytime i go here. Paul Giameo. He is an excellent advisor as well as polite and patient. He has been my advisor / Point Of Contact everytime i go here. More
by KATKARNILESH
Employees Worked With
Paul Giameo
March 05, 2018
Recall Service on the inflator My appointment was for an inflator recall. Mr. Giameo was thorough, attentive and informative as they also conducted a review of certain items and sh My appointment was for an inflator recall. Mr. Giameo was thorough, attentive and informative as they also conducted a review of certain items and showed how dirty I had allowed certain filters to get which were replaced. I was seen as scheduled and kept up to date as the car was being serviced. The waiting room was spacious, clean and the free coffee was appreciated especially at a little after 7 in the morning. More
by CivicOwner
Employees Worked With
Mr. Giameo was the only name known but the reception and payment individuals were fine.
March 04, 2018
Complete Confidence My Service Advisor Paul listens to my new complaints, goes over previously diagnosed problems that maybe of concern now and prioritizes the repair(s) My Service Advisor Paul listens to my new complaints, goes over previously diagnosed problems that maybe of concern now and prioritizes the repair(s) needed. More
by Looou!!!
Employees Worked With
PAUL GIAMEO
