1,145 Reviews of Route 22 Honda - Service Center
Service I appreciated he service provided for my Honda. They are great and do their best to fulfill your desired service. I recommend them for it. I appreciated he service provided for my Honda. They are great and do their best to fulfill your desired service. I recommend them for it. More
Customer service here I like when I am seen by someone who consistently make me aware of what is needed to help my car work at its best. What is necessary at the time so t I like when I am seen by someone who consistently make me aware of what is needed to help my car work at its best. What is necessary at the time so that I can choose wisely as to what is needed. More
I drive from New York City to Route 22 Honda for service. I have never used any other service except Route 22 Honda. Always professional. I trust their work. Paul is my favorite person at Route 22. Excellent I have never used any other service except Route 22 Honda. Always professional. I trust their work. Paul is my favorite person at Route 22. Excellent knowledge base, professional and courteous. More
Service Advisor Peter C...la was extremely rude I own a 2004 Honda Odyssey which I bought new, at Route 22 Honda at Hillside NJ. This is my second Honda vehicle. I bought this vehicle in 2004 and at I own a 2004 Honda Odyssey which I bought new, at Route 22 Honda at Hillside NJ. This is my second Honda vehicle. I bought this vehicle in 2004 and at that time. I was given $9.95 oil change coupon for the life of the van. So, I have been bringing my minivan for service to Route 22 Honda Service center for last 14 years. Previous service advisors have been very courteous and on couple of occasions, they even gave me free oil change even though my coupon price was for $9.95 But Mr. C...la was extremely rude. He did not even look at my account. He assumed I was there for free oil-change as my previous oil-change was free. I was willing to pay coupon price. But, he said I need to pay $39.95 because I am not getting service done at Route 22. I told him that last time when I brought the van for service, only advice was to replace the tires. But, I had to replace tires at some other store because of emergency. He insisted he cannot give me the coupon price and instead, I must pay full price of $39.95. I am not driving this van much lately because my wife works from home, we have 2 other cars and so on an average we put less than 5000 miles per year. There is no need for lot of service since it is not driven much. Since he was insulting me, I asked to see the manager. He said that manager is not in yet as appointment was at 8:20 AM. Then, I told him he is being unprofessional. Mr. C…la said he needs proof of the coupon for next oil change. But, no service advisors had asked for proof of coupon during my previous visits over 14 years. He said he is going to give me $9.95 this one time and next time he needs proof for coupon price. At the end, he did not charge me for the oil change. I felt so humiliated, insulted and felt like man handled. This was a very bad experience More
Great Service every time! Love this service center. My service manager Mike H. is very thorough and always responsive. I received my car in the timeframe promised which was gre Love this service center. My service manager Mike H. is very thorough and always responsive. I received my car in the timeframe promised which was great because I had to get to work. I recommend this place to anyone. More
Service Everyone’s pleasant and friendly. I have had an overall great experience with sales and service Aaron and Sandy in sales were awesome when time comes Everyone’s pleasant and friendly. I have had an overall great experience with sales and service Aaron and Sandy in sales were awesome when time comes and I’m ready for a new vehicle again I will definitely revisit route 22 Honda More
Paul is always helping Paul is very helpful everytime i go he is very efficient and kind would definitely recommend him, finds the right price always offers a free car wash Paul is very helpful everytime i go he is very efficient and kind would definitely recommend him, finds the right price always offers a free car wash More
Great service in a timely manner! All issues were taken care of and suggested matience for the future. Staff was very knowledgeable and helpful! I would highly recommend using this dea All issues were taken care of and suggested matience for the future. Staff was very knowledgeable and helpful! I would highly recommend using this dealer for your service needs. More
Paul Giameo I enjoy talking to Paul and he is helpful with everything about my car and letting me know what’s the right options for my vehicle. I enjoy talking to Paul and he is helpful with everything about my car and letting me know what’s the right options for my vehicle. More
Oil change and recall. Great dealer and helpful staff. I cane into grt an oil change as well as remedy the battery sensor. I love how thorough they are in their multi point Great dealer and helpful staff. I cane into grt an oil change as well as remedy the battery sensor. I love how thorough they are in their multi point inspection! More