Route 22 Honda

This is my 3rd card getting from them all my families got cars from them we never have any problem. But until now my husband crv was stolen. When we called the insurance company said the we do not have ful cars from them we never have any problem. But until now my husband crv was stolen. When we called the insurance company said the we do not have full cover. Crv 2025 we no full cover and the dealer gave us with out a full cover ( lease) was in shock why because they was the one who did that for my husband. Only that one did not have full cover the one has. My complain is why the Honda does not want to help us. How they gave us a new car without full cover (lease car) now we are responsible they are so friendly when you in the dealer trying to sale a car but when you have problems nobody know anything. More

Now it took a lot for me to Write this Review I actually got love for some people at this dealership. Joel Freddy Carlos and Kevin worked extremely well with me and help me out getting the Car I received Bu got love for some people at this dealership. Joel Freddy Carlos and Kevin worked extremely well with me and help me out getting the Car I received But then there was the car i purchased that turning into a nightmare and I know making a decision is out of their hands but I raised awareness to the GM and he just kept stating Nothing he can do to help that the deal I was in had No room for him to help me get out of the most Horrible situation ever build. The Honda Prologue elite that can barely give me 150-200 miles on a full charge . I have done so many test and consistently complained to his dealership about my issues and all I keep hearing is the cold is not allowing the car to properly perform as advertised. I have claims open with Honda Corporate honda Manufactures Better business Bureau NJ and Better business Bureau CA I literally drove 1.7 miles and car drained 32 miles and I’m hearing there’s nothing we can do … 718 a month with 33 months left and I’m hearing there’s nothing that can be done smh. So that bad by a GM like that and Honda in general. And I’m actually a Honda fan but after this experience I’m sorry to the good people over there at Route 22 but I have to leave this Review because this ain’t how a customer should be treated let alone a customer that had 4 plus loans with Honda and actually brought you customer and promoted your Dealer. I constantly ask for a loaner so service can do more digging and continued to be told there isn’t any. Then I say at the service department for 3 hours while they diagnose the vehicle to be told no solution to my complaint it’s the cold causing the advertised Range to not be Met. Like I said it took a lot for me to write this Review because i actually like ppl there but this situation is draining me as a person causing my household to be unhealthy because of my stress. No shade to certain personal at Route 22 but You would think The General Manager would have Step up and done better as a Human to even Pushed Honda Corporate to do right by me . More

Route 23 Honda just lost my family business which included buying 5 vehicles the last 7 years because of their service department. They advertise express no appointments required services but the las included buying 5 vehicles the last 7 years because of their service department. They advertise express no appointments required services but the last three times i tried it, i was sent away rudely with a comment to drop off car and will call u when we get to it. More

I had an excellent experience at Route 22 Honda, thanks to their knowledgeable and friendly saleswoman. She was professional, attentive, and went above and beyond to answer all my questions without any pre to their knowledgeable and friendly saleswoman. She was professional, attentive, and went above and beyond to answer all my questions without any pressure to make a quick decision. She helped me find the perfect car that met my needs and budget, and the entire process was smooth and stress-free. Her expertise and dedication made buying a car enjoyable. I highly recommend Route 22 Honda if you’re looking for a seamless car-buying experience with outstanding customer service More

Thank you Sandie Henry, for your hard work & extreme dedication. You’ve made my transaction so smoothly. dedication. You’ve made my transaction so smoothly. More

Sandie Henry was so good to me today, she worked with our family to get the best deal and service package. Come and see my girl, you’ll drive home in something. family to get the best deal and service package. Come and see my girl, you’ll drive home in something. More

I must this is my second time back at Honda route 22 hillside. Sandie is truly a heaven sent person. I truly love her honesty her customer service. She has been such amazing person. I am sooo happy with hillside. Sandie is truly a heaven sent person. I truly love her honesty her customer service. She has been such amazing person. I am sooo happy with my new car . Thank you sandie ❤️ More

The worst customers service by phone and in person. I give up using HONDA... The worst service on the service/maintenance office. If you are pretending getting a Honda vehicle, go to another dealer. I give up using HONDA... The worst service on the service/maintenance office. If you are pretending getting a Honda vehicle, go to another dealer. These people on route 22 are the worst people I ever meet in my life. More

I bought my first car a Honda Civic from Route 22. My customer service rep was Ms. Jean Shim. Ms. Shim went above and beyond her call of duty, to guide me through the process which I truly appreciated My customer service rep was Ms. Jean Shim. Ms. Shim went above and beyond her call of duty, to guide me through the process which I truly appreciated. Although I had some fears, Ms. Shim assured me that I was investing in a great car. Thank you to the entire Route 22 staff. More

Of course Sandie I came back to you once again, you are truly amazing, I can always expect to get honestly from you. You done helped me and my family get cars for years now, you know this isn’t this last o truly amazing, I can always expect to get honestly from you. You done helped me and my family get cars for years now, you know this isn’t this last of you seeing me. Thank you once again super lady ♥️😂 More