Route 18 Chrysler Jeep Dodge Ram - Service Center

The service department is one of the worst departments I have ever dealt with. I would never step foot in the service department again. If I were to purchase a car from them again, I would definitely work w have ever dealt with. I would never step foot in the service department again. If I were to purchase a car from them again, I would definitely work with a different dealer for service. The service management are unreliable, are not honest, and will do everything in their power to lie to you when all you want is the common courtesy to just be honest. But the sales team is amazing in all aspects. I just wish it was the same experience from the front of the building to the back. Route 18 Dodge do better with your service department. They need a refresher on customer service and manners. More

Received my car back with a check engine light that it didn’t have when I dropped it off. Car had to go back in the shop to have the light taken off. Tech said they made a mistake and should have reset didn’t have when I dropped it off. Car had to go back in the shop to have the light taken off. Tech said they made a mistake and should have reset it after changing the battery. More

The service team is great.I dropped off my vehicle a day The service team is great. I dropped off my vehicle a day early and they finished it that same day The service team is great. I dropped off my vehicle a day early and they finished it that same day More

Thank you for everything, service was great and delivered as promised will be definitely be back as promised will be definitely be back More

Been active with you since 2002. Everyone is always courtesy and friendly. Recommend your facilities for service and purchase. courtesy and friendly. Recommend your facilities for service and purchase. More

Front end staff shows excellent customer service. Service was performed on time and notification was timely. was performed on time and notification was timely. More

Pleasant and very attentive , ready to help with any and everything that was done that day everything that was done that day More

I am always satisfied with the work that is done on my vehicle. I was devastated when I had my jeep towed in this last time. They reassured me that it would be fixed I appreciated all the extra effort vehicle. I was devastated when I had my jeep towed in this last time. They reassured me that it would be fixed I appreciated all the extra effort that went in to getting me on the road again in record time. More

When your vehicle has no wipers workin on a rainy day and you call and tell me bring in morn, I was so surprised that at 7:30Am. The mechanics, fixed the wipers immediately and sent me on my way to teach my you call and tell me bring in morn, I was so surprised that at 7:30Am. The mechanics, fixed the wipers immediately and sent me on my way to teach my students! Made my day! I wasn't late either, thanx to your super workers! More

The service has always been great. Very happy with the service the last few years service the last few years More