Route 18 Chrysler Jeep Dodge Ram - Service Center

I wish I could give10's instead of 5's. I have never experienced anything but top notch professional customer service. Honest and fair too. If you've ever had any doubt about this dealership, you can experienced anything but top notch professional customer service. Honest and fair too. If you've ever had any doubt about this dealership, you can believe it doesnt get any better. Thanks to all. Keep up the good work. (actually great work) Sincerely, M. Paster More

Have always been treated with respect. Have taken care of my automobile. Rich is always friendly and gets my vehicle done quickly. If my vehicle needs to be there for several hours, Rich gets me a loaner c my automobile. Rich is always friendly and gets my vehicle done quickly. If my vehicle needs to be there for several hours, Rich gets me a loaner car. More

THANK GOODNESS Route 18 opened up again. I purchased my minivan there and was forced to have it serviced at another dealer when they closed. My experience at the "other" deal was less than satisifactory a minivan there and was forced to have it serviced at another dealer when they closed. My experience at the "other" deal was less than satisifactory and nothing like the service I was familiar with at Rt. 18. Rich always goes out of his way to make the service process as easy as possible and works with my schedule so that I am not left without a car for too long. He takes the time to troubleshoot my issues and always fixes my problems in the end. More

GREAT GREAT GREAT. THIE SERVICE DEPARTMENT FOUND THE PROBLEM I WAS HAVING WITH MY JEEP FOR 6 MONTHS. I REPEATEDLY TOOK MY JEEP TO THE DEALERSHIP WHERE I BOUGHT IT. THEY SAID THERE WAS NOTHING WRONG. I A PROBLEM I WAS HAVING WITH MY JEEP FOR 6 MONTHS. I REPEATEDLY TOOK MY JEEP TO THE DEALERSHIP WHERE I BOUGHT IT. THEY SAID THERE WAS NOTHING WRONG. I AM SO GLAD RT 18 JEEP OPENED BECAUSE THEY SOLVED THE PROBLEM THAT THE OTHER DEALERSHIP SAID DIDN'T EXIST. THE SERVICE DEPARTMENT WAS VERY FRIENDLY AND EXTREMELY HELPFUL. More

BROUGHT TRUCK FOR RECALL ISSUE FIRST APPT THEY FORGOT BROUGHT TRUCK FOR RECALL ISSUE FIRST APPT THEY FORGOT TO ORDER PARTS SECOND VIST WAS TOLD 2-3 HOUR WORK WAS GIVEN 8 AM APPT LEFT TRUCK AND THEY S BROUGHT TRUCK FOR RECALL ISSUE FIRST APPT THEY FORGOT TO ORDER PARTS SECOND VIST WAS TOLD 2-3 HOUR WORK WAS GIVEN 8 AM APPT LEFT TRUCK AND THEY SAID THEY WOULD CALL THEY DIDNT CALL SO I CALLED AT 1PM(5 HOURS)TOLD SORRY WONT BE READY TILL 4PM CAME AT 4PM LOTS OF INCONSISENT EXCUSES TOOK TILL 5PM+ SITTING AND WAITING VERY BAD More

Thrilled they returned! They run a trustworthy and diligent business. Always friendly and goes above and beyond the customer's needs. We know that they will take care of our cars in the best way pos diligent business. Always friendly and goes above and beyond the customer's needs. We know that they will take care of our cars in the best way possible! More

I own a 2007 Grand Caravan and began taking it to Mcdonagh CJD for service in 2008 because all other Dodge dealers in the area closed. Rich and Chris both worked there at that time. When they closed Mcdonagh CJD for service in 2008 because all other Dodge dealers in the area closed. Rich and Chris both worked there at that time. When they closed I had to take my vehicle to Freehold Dodge. It was a longer ride to Freehold and the service was great, but I'm so glad most of the old crew is back at Rt 18 CJD. First, RT18 CJD is only a few miles away, second, the service and attention to detail is top notch. I like my van and these guys keep it in top shape; so much so that I purchased a lifetime warranty. If the sales department is as curteous and thorough as the service department, I would recommend anyone purchasing a new vehicle to go to RT18 CJD. More

I had a great experience. From the time I walked in till my vehicle was ready and I picked it up, I was treated well. Services were explained prior to work done. my vehicle was ready and I picked it up, I was treated well. Services were explained prior to work done. More

This dealership was very easy to work with.....everyone was pleasant, and they all worked for my benefit. Work was done as promised......i would gladly return to this dealership for additional service work was pleasant, and they all worked for my benefit. Work was done as promised......i would gladly return to this dealership for additional service work or to buy a vehicle More

was treted good and the work is allways good and done right everone is very friendly and dase what they can to help what ever your problem is right everone is very friendly and dase what they can to help what ever your problem is More