Route 18 Chrysler Jeep Dodge Ram - Service Center

Had a number of things completed today on our Hellcat and the dealership/service we received was excellent. Very happy with the work and the time taken to complete it. the dealership/service we received was excellent. Very happy with the work and the time taken to complete it. More

High price for oil and my truck had Saturday appointment they told me they lost the work sheet and they did on Monday 02 /20/2023 I needed my truck on Sunday so I had to use someone's car they pick me up they told me they lost the work sheet and they did on Monday 02 /20/2023 I needed my truck on Sunday so I had to use someone's car they pick me up Monday morning around 9:30 a.m.to pickup my truck at the dealer they quoted me a price of 69.50 plus tax when I got to the dealer it was 80.45 I asked they why they said taxes I'm very unhappy I've been dealing with them since I bought the truck there in 2009 for all my service needs More

Love this dealership, Fast service, simple to schedule an appointment and very nice service staff! I would never go to another dealership for service or new purchases, I'm very happy here! appointment and very nice service staff! I would never go to another dealership for service or new purchases, I'm very happy here! More

5yr checkup on my life time warranty. Had issues with the commander and they took care of it with no nonsense. Good job. Had issues with the commander and they took care of it with no nonsense. Good job. More

Great Service Dept, five stars. Jeffrey in service the best and Chris the manager top in his field. The only reason I go to this dealership is for service. The Sales Dept sinks and Jeffrey in service the best and Chris the manager top in his field. The only reason I go to this dealership is for service. The Sales Dept sinks and leaves much to be desired. If you want good service for your Jeep go to Route 18 North and ask for Jeffrey you will be glad you did! More

Jeff Henry is an exceptional asset to Rute 18 Auto. He is always very helpful and kind when I have a problem or when I just need my van serviced, he knows his stuff! I had to bring my van in to have He is always very helpful and kind when I have a problem or when I just need my van serviced, he knows his stuff! I had to bring my van in to have some work done and I dealt with Jeff. Once again, I was treated as a valued customer. Jeff was very caring and professional as always; he even got me a loaner! He updated me on how the job was going so I wouldn't worry. He always takes care of me! Another good visit. More

Excellent customer service! Jeff is super friendly and helpful. Minimum wait time. I left very pleased with my service results. Jeff is super friendly and helpful. Minimum wait time. I left very pleased with my service results. More

Chris L ia amazing did all we asked service team is a 10 battery died had truck towed at 4 pm got back next day at 11 battery died had truck towed at 4 pm got back next day at 11 More

1) did not get call /text when vehicle was ready. 2) Discount coupons not considered in invoice inspite of providing those. 3) way expensive than other Jeep dealership. 4) No proper person i.e. Ju 2) Discount coupons not considered in invoice inspite of providing those. 3) way expensive than other Jeep dealership. 4) No proper person i.e. Just one person to respond and questions during vehicle pickup which was Friday afternoon More

Had emergency warranty repair on my 20 Jeep Grand Cherokee. Used Chrysler towing. Michael Nabinge was excellent. He handled all are concern’s. I would bring my Jeep here for service. Cherokee. Used Chrysler towing. Michael Nabinge was excellent. He handled all are concern’s. I would bring my Jeep here for service. More