Route 18 Chrysler Jeep Dodge Ram - Service Center

Much better experience than in the past. Making appointment can be made better. Most of the time it goes to voice mail or to music. appointment can be made better. Most of the time it goes to voice mail or to music. More

The service department is great but being ruined by the barrage of texts and emails soliciting reviews after every visit. It’s not my job to promote your dealership. barrage of texts and emails soliciting reviews after every visit. It’s not my job to promote your dealership. More

GREAT SERVICE from the moment you step in the door until your keys are returned. Everyone is smiling and are very welcoming. I would definitely refer this service center to others. your keys are returned. Everyone is smiling and are very welcoming. I would definitely refer this service center to others. More

I bought my first pickup from there almost 20 years ago and have received exceptional service ever since! Everyone goes out of their way to make your experience as effortless as possible. Keep up the good and have received exceptional service ever since! Everyone goes out of their way to make your experience as effortless as possible. Keep up the good work guys and gals More

I am really pleased with the staff. They were extremely friendly and courteous and made sure I was comfortable. They answered all my questions and concerns and did a great job with my service request. friendly and courteous and made sure I was comfortable. They answered all my questions and concerns and did a great job with my service request. More

Always happy with their service. Very Professional and efficient. I don’t have anything else to say and have to reached the 25 word minimum efficient. I don’t have anything else to say and have to reached the 25 word minimum More

Route 18 Chrysler Jeep Dodge Ram is the BEST dealership I have ever dealt with in the state of NJ. Friendly, upfront and honest staff with great communication for customers. My service experience was great, have ever dealt with in the state of NJ. Friendly, upfront and honest staff with great communication for customers. My service experience was great, I didn’t feel pressured or upsold. My Jeep was ready when promised. Thank you!! More

This is the 8th survey you sent. If you spent this much time on my car maybe it would have been fixed right. My experience was awful. Nothing but lies and bullsh;t. 2 trips and my car still doesn't work. time on my car maybe it would have been fixed right. My experience was awful. Nothing but lies and bullsh;t. 2 trips and my car still doesn't work. More

Mike was very helpful I will bring my car there because of his great follow up in the service department. He followed up and call back each time I called Very good service manager of his great follow up in the service department. He followed up and call back each time I called Very good service manager More

Was told it would be a few days first trip was almost 2 weeks and required a second trip back. They lied to me about many things including that a rental car would be covered . I rented a car in good faith weeks and required a second trip back. They lied to me about many things including that a rental car would be covered . I rented a car in good faith because Jeff said it would be covered and it wasn't. This will require a nother trip to a different dealer because the car is still leaking steering fluid. More