Route 18 Chrysler Jeep Dodge Ram - Service Center

Thanks You to the Team at Route 18!Always a pleasure. Thanks You to the Team at Route 18! Always a pleasure. Over the years the Crew is top Notch second to none! Facility is always friendly and clean. Thanks You to the Team at Route 18! Always a pleasure. Over the years the Crew is top Notch second to none! Facility is always friendly and clean. Much Appreciated All... Sales Mike A and Ryan Service Chris .Chris/Denise and Jeff More

Work was done very quickly before the estimated time frame. I was accommodated easily when I brought my truck in and notified of the issues hat needs to be fixed quickly. frame. I was accommodated easily when I brought my truck in and notified of the issues hat needs to be fixed quickly. More

Great service, friendly, fast timing ! Great accommodations. Overall the truck was suppose to take 2 weeks it was done in one week with a courtesy vehicle accommodations. Overall the truck was suppose to take 2 weeks it was done in one week with a courtesy vehicle More

I've bought multiple vehicles from Route 18 Dodge/Jeep. My return patronage over almost a decade is because of my Sales rep -Matthew Bruno and the excellent service staff team at Route 18, including Chris My return patronage over almost a decade is because of my Sales rep -Matthew Bruno and the excellent service staff team at Route 18, including Chris Toth and Jeff Henry! During Covid a service manager - Chris Lardieri would not permit me to service my vehicle there for an unreasonable period of time, despite my repeated respectful requests, because I lived in NY. My zip code in Staten Island had a lower Covid rate than all of Monmouth County. More

Awful experience, poor customer services and no communication between their sales department and service department. Had to send the car to another shop to fix communication between their sales department and service department. Had to send the car to another shop to fix More

Very good and prompt. Informed me everything they did, It was definitely quick for a oil change. My car was parked out front and ready for me to go. It was definitely quick for a oil change. My car was parked out front and ready for me to go. More

Mike was extremely helpful and professional. He kept in constant contact with me and was always very pleasant. Very happy with everything and would recommend to a friend. constant contact with me and was always very pleasant. Very happy with everything and would recommend to a friend. More

Great service , my advisor Jeff was very professional and got me in and out in no time! Would recommend this dealer for service anytime great job! got me in and out in no time! Would recommend this dealer for service anytime great job! More

These guys and gals are awesome. I'm always treated so nicely at this dealership. I use the service department for all of my grand cherokee maintenance needs and they do a great job. Don't hesitate to go nicely at this dealership. I use the service department for all of my grand cherokee maintenance needs and they do a great job. Don't hesitate to go there, this level of service has been consistent since I started going in 2013-2014. Thanks again to all the staff. More

Ms Harley was great and cared about my,concerns on the Ms Harley was great and cared about my, concerns on the issue of my jeep & followed up as promised. very happy with the results Thank you Ms Harley was great and cared about my, concerns on the issue of my jeep & followed up as promised. very happy with the results Thank you More