Route 18 Chrysler Jeep Dodge Ram - Service Center

Micheal was insensitive and short concerning what I needed. Didn't resolve the problem. Still have to return for a problem that should have been resolved that day. needed. Didn't resolve the problem. Still have to return for a problem that should have been resolved that day. More

The service here is terrible. With an appointment they tell you the repair should take a few days and they don't even look at the car in that time frame. Jeff the service advisor tells you politely, but tell you the repair should take a few days and they don't even look at the car in that time frame. Jeff the service advisor tells you politely, but lies right to your face. The service here is terrible and they don't even fix the cars correctly. This has happened on many occasions. Don't go here. Other dealerships around. More

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Radio broke on my 2 year old car. Now it’s gonna take weeks for the new one to come in. Very disappointed not buying another jeep again. weeks for the new one to come in. Very disappointed not buying another jeep again. More

My experience was excellent. Greeted by valet, service staff was professional and informative. Price was fair and work well done. Great job all around. Would recommend to anyone. staff was professional and informative. Price was fair and work well done. Great job all around. Would recommend to anyone. More

Outstanding service! Chris Lardieri (service mgr.) runs a top notch shop and is an expert in customer service and satisfaction. We have been long time customers with many different vehicles for good reason w top notch shop and is an expert in customer service and satisfaction. We have been long time customers with many different vehicles for good reason with a well run and customer-centric service department like Rt18 CJDR -David More

My service advisor Harley Zeleznik was very helpful and got me set up with service that I requested to have done as an oil change. She is very helpful and friendly as the rest of the staff I spoke with. got me set up with service that I requested to have done as an oil change. She is very helpful and friendly as the rest of the staff I spoke with. More

Very Good experience. Person who assisted me could not have been nicer. Took a bit longer than time estimated. No big deal, Wait was not excessive.. have been nicer. Took a bit longer than time estimated. No big deal, Wait was not excessive.. More

Continued great service. Long time customer. I continue to return due to customer service, ease of appointment making, and general trust of the work performed. to return due to customer service, ease of appointment making, and general trust of the work performed. More

They always take good care of my car. Never try to railroad me on the service they also let me know what what needs to be done on next service call railroad me on the service they also let me know what what needs to be done on next service call More