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Route 18 Chrysler Jeep Dodge Ram - Service Center

East Brunswick, NJ

3.4
614 Reviews

614 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center

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September 03, 2021

Radio broke on my 2 year old car. Now it’s gonna take weeks for the new one to come in. Very disappointed not buying another jeep again. More

by dontbuyajeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Lardieri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Sep 07, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Good afternoon. Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

September 02, 2021

My service advisor Harley Zeleznik was very helpful and got me set up with service that I requested to have done as an oil change. She is very helpful and friendly as the rest of the staff I spoke with. More

by ranghelli88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley Zeleznik
Sep 07, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for reviewing us! We are happy to hear of your experience working with our team. We hope to see you soon!

September 02, 2021

Outstanding service! Chris Lardieri (service mgr.) runs a top notch shop and is an expert in customer service and satisfaction. We have been long time customers with many different vehicles for good reason w More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Sep 02, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for reviewing us! We are happy to hear of your experience working with our team. We hope to see you soon!

August 31, 2021

Very Good experience. Person who assisted me could not have been nicer. Took a bit longer than time estimated. No big deal, Wait was not excessive.. More

by viking3118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Aug 31, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! We're so pleased to hear you had such a great experience working with our team.

August 30, 2021

Continued great service. Long time customer. I continue to return due to customer service, ease of appointment making, and general trust of the work performed. More

by jjgrosser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Aug 31, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! We're so pleased to hear you had such a great experience working with our team.

August 27, 2021

They always take good care of my car. Never try to railroad me on the service they also let me know what what needs to be done on next service call More

by MIRASSOL21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! We're so pleased to hear you had such a great experience working with our team.

August 27, 2021

Good service. Quality work. An overall pleasant experience. Was glad with all the Wilton that was done. And they also kept the car clean from any dirt or oil. More

by G.BALZANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Aug 27, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive feedback regarding your recent experience with us!

August 26, 2021

My favorite car to date, from sales to service they have provided me with the best customer service experience Fast courteous friendly staff they made dropping off car for service easy. More

by EZWEEZY15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Aug 27, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience working with our staff and we hope to see you again soon!

August 24, 2021

Went there to change the oil went in and out ...outstanding service .very pleasant friendly atmosphere. Thank you for your service Best wishes to all of you for your great work More

by JDMOCHOWSKI95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Aug 24, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 24, 2021

Prompt,curteous service from the valet to the service representitive and everyone inbetween All concerns were met in the most positive way Kind,caring and compassionate More

by sjg122557
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryt Gandarinho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nabinger 5 Stars
Aug 25, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! We're so happy to hear our team could assist you and make your experience a memorable one!

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