Route 18 Chrysler Jeep Dodge Ram

After dealing with another Jeep Dealer in my area I was happy to see Rt 18 Chrysler had reopened. I had to have the same repairs done to my car which the last dealer had repaired because the repairs were happy to see Rt 18 Chrysler had reopened. I had to have the same repairs done to my car which the last dealer had repaired because the repairs were not done right the first time. More

Today I picked up my car from this dealer after having repairs, oil change and detailing. This was the best experience I have ever had with an auto dealer. It was easy. Richie was helpful, informative, repairs, oil change and detailing. This was the best experience I have ever had with an auto dealer. It was easy. Richie was helpful, informative, knowledgeable and pleasant. The detailing that was done on my car is magnificant. Big word, but truly meant. This car now looks better than it did the day I purchased it pre-owned from another Chrysler dealer. James did a fantastic job. I could not have asked for a better job. I feel like I am driving a brand new car. I have been searching for a place (trustworthy) to bring my car for hand washing and waxing. I HAVE FOUND IT. Thank you so much Richie and James and Route 18 Auto. More

I went to this dealer interested in a 2010 Dodge Caliber. I was helped by Bobby and Dawn who were very pleasant to talk to and made my buying experience a breeze. Everyone at this dealer is helpful and wil I was helped by Bobby and Dawn who were very pleasant to talk to and made my buying experience a breeze. Everyone at this dealer is helpful and willing to work with you. They gave me the right price on my trade and got me approved for financing. This dealer will work with you to get you the best possible deal with no pressure. I would recommend this dealer to everyone. More

On Friday afternoon May 25th my wife and I set out on a mission to see if we could purchase a new Jeep Grand Cherokee. We had a 2008 Liberty that had an outstanding loan. Our goal was to trade in the 2008 mission to see if we could purchase a new Jeep Grand Cherokee. We had a 2008 Liberty that had an outstanding loan. Our goal was to trade in the 2008 Liberty payoff the outstanding loan and drive out with a new Grand Cherokee with no additional cash outlay. Upon arriving at the dealer at about 5:30PM we were greeted with smiles and offers of beverages. Bruce, our salesperson immediately came over and introduced himself. We joined Bruce at his desk and explained our goal and showed him an ad that my wife saw in the local paper. Bruce immediately indicated that the price shown includes some rebates that we may not be entitled to and continued to explain what he thought was realistic for us. He showed us the car that was in the advertisement and although the ad car was dark blue we asked if we could get it in black. Bottom-line is we were able to achieve our goal, no out of pocket money, a very reasonable monthly lease payment, the loan on the 2008 Liberty paid. We drove out at about 7:30PM in our new black Grand Cherokee. My wife and I our no strangers in buying new cars, we have had several new cars over the years. It is refreshing to see that honesty, integrity and a true desire to please a customer is high priority at this dealership. My wife and I strongly recommend this dealership if you are in the market for a Jeep. More

dealt with dealership for many years with no complaints always friendly and courteous. location very convient for me when it comes to service my car. always friendly and courteous. location very convient for me when it comes to service my car. More

My 2009 T&C has never been touched by anyone except the Chrysler Techs at this & one other dealership (while this one was being "reborn"), so, I can't really speak-to pricing, BUT, if you are looking f the Chrysler Techs at this & one other dealership (while this one was being "reborn"), so, I can't really speak-to pricing, BUT, if you are looking for friendly, courteous, knowledgeable people . . . this is it. More

It is rare to find someone that is as honest and fair as Rich was. He and Christine are both very personable. It is such a change to deal with people like that at a car dealarship. I will continue to bri Rich was. He and Christine are both very personable. It is such a change to deal with people like that at a car dealarship. I will continue to bring my vehicle and recommend them to all. More

My car brock down I had it tow to thay look at and fix I My car brock down I had it tow to thay look at and fix I was on my way very fast very happy thank you My car brock down I had it tow to thay look at and fix I was on my way very fast very happy thank you More

This is the first time we have gone to this dealership for service. Our red light was on among other things. The car is a 1997 dodge caravan with 104,000 miles. We took it some place else before that, and for service. Our red light was on among other things. The car is a 1997 dodge caravan with 104,000 miles. We took it some place else before that, and we weren't down the road when the red light went on. Rt. 18 dodge fixed the problem and the car is running like a charm. I would definitely recommend them, and plan to go back there myself. More

I have a 2003 Jeep Liberty which I absolutely love. My Jeep has low mileage, and I keep up with regular maintenance. This was my first experience with Route 18 Auto and I couldn't have been more pleased. Jeep has low mileage, and I keep up with regular maintenance. This was my first experience with Route 18 Auto and I couldn't have been more pleased. When I called for an appointment for the 60,000 mile service,I spoke with Christine. I wanted a number of items checked along with an oil change and my exhaust looked at since it was making noise and sounded like there was a hole somewhere. When I brought my Jeep in for service, I was pleased to see Richie at the service desk. I remembered him from a former dealership. I dropped my Jeep off the afternoon before my scheduled service date. The following morning Richie called to advise that I needed front brake pads but everything else looked good. The noise I heard from my exhaust was actually a crushed aluminum can that had somehow gotten stuck between the pipe and the sidewall! This was a pleasant surprise since I thought I would be told I needed a new exhaust system. Richie also told me that I didn't need to have my air filter changed since it was clean and appeared new. (I had it replaced during a previous oil change at another mechanic.) I appreciated Richie's honesty. The cost of all maintenance and repairs was reasonable and I will continue to have my Jeep serviced at Route 18 Auto. More