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Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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parts empl/ serv adv Outstanding service and price..took care of my problem fast,will use this service department again And will recomend then to other people. Thanks fo Outstanding service and price..took care of my problem fast,will use this service department again And will recomend then to other people. Thanks for an OUTSTANDING SERVICE More
Excellent Customer Service, Great Deal! Contacted the internet sales manager Abeth Vincent. He worked very hard to coordinate a great deal for us. He helped us select the right vehicle that Contacted the internet sales manager Abeth Vincent. He worked very hard to coordinate a great deal for us. He helped us select the right vehicle that we were financially comfortable with. Very friendly and professional environment. Definitely recommend calling Mr. Vincent (732) 824-2469. More
Another great visit. Excellence has been the norm since purchasing my Jeep Liberty here in February 2012. I have never been treated with so much respect at a car dealer or Excellence has been the norm since purchasing my Jeep Liberty here in February 2012. I have never been treated with so much respect at a car dealer or service station for that matter. Every employee greets you cheerfully,the work is done quickly and the vehicle returned spotless. When I bought the truck I told them I wanted a relationship not just a vehicle...the team at RT18 has more than lived up to their end of the bargain. All future service or repairs to this Jeep and another we own will be done here . Thanks again to the folks at Rt 18. P.S. I drive past several Jeep dealers to get here...it is well worth it. More
drove 70 miles, was told vehicle car was serviced ready to go, arrived at dealership, they just were finishing the used cars prep, so had to wait 1/2 hour just to see the vehicle, was told it was a nice ca to go, arrived at dealership, they just were finishing the used cars prep, so had to wait 1/2 hour just to see the vehicle, was told it was a nice car, when suv finally brought out for test ride it looked like someone had beat it with a baseball bat all over the vehicle, 2 tires had no tread left, i did not even test drive it, then it took 20 mins to get my keys back from my trade in! More
From the first phone call, fielded by BDR agent Reda Lakchiri, inquiring whether this dealership had the make and model of Jeep we wanted to test drive and through the purchase of that vehicle, the team Lakchiri, inquiring whether this dealership had the make and model of Jeep we wanted to test drive and through the purchase of that vehicle, the team at Route 18 couldn't' have been better. Their attention to our needs was outstanding. Working with sales person Kristy Durski was a pleasure, as well as all the team who facilitated our easy trade-in and purchase! More
This is the second time, I've visited this dealership. The First time I purchased a car, it took 20 minutes (AWESOME !!!!) I thought it was a fluke. Apparently not. I brought my 2012 jeep alti dealership. The First time I purchased a car, it took 20 minutes (AWESOME !!!!) I thought it was a fluke. Apparently not. I brought my 2012 jeep altitude in for an oil change and mentioned 2 things, expecting them not to be covered. My service advisor (Ken), explained they are covered and by the end of the day were ordered and to be delivered in a few days. My expectations were exceeded. Thank you. More
As usual Rich was very courtsey and polite. He always answers my question and concerns for my vehicle. Am very satisfied with the service. I'm very confident using them that i won't be stirred wrong. answers my question and concerns for my vehicle. Am very satisfied with the service. I'm very confident using them that i won't be stirred wrong. More
I have been dealing with Josh for years now and to me he is the SUPERSTAR of any Car dealership he is at He handled himself as a professional in his field and also as a friend which made me confident about is the SUPERSTAR of any Car dealership he is at He handled himself as a professional in his field and also as a friend which made me confident about my purchase and that made me sleep easy at night.I would never even think of calling anyone else. More
from the time we arrived and met with mark we were impressed. previously we visited a Nissan dealer where they offered us their best price[$1400 over the price they advertised on the internet. are you impressed. previously we visited a Nissan dealer where they offered us their best price[$1400 over the price they advertised on the internet. are you reading this scott?]. mark offered the price advertised[same price as other dealers internet price for two years newer Nissan armada]. mark and alan[sales manager] then worked with us and gave us an even better price. then they continued to exceed expectations helping us even more. I also want to commend david in finance. More
I made an appointment two weeks before I dropped the car off for some recalls. Then I waited for today's for them to tell me that they didn't have the parts for one of the recalls. Then I asked them to look off for some recalls. Then I waited for today's for them to tell me that they didn't have the parts for one of the recalls. Then I asked them to look at something else. They told me it was all good to go. When I picked up the truck it had the same problem and they needed me to drop it off again so they could look at it but if they looked at it the first time it would have been fixed. I WILL NEVER BE BACK TO ROUTE 18 JEEP DODGE RAM More