Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Route 17 Mitsubishi - Service Center

Ramsey, NJ

4.8
69 Reviews
Call Service Center (201) 962-8088

69 Reviews of Route 17 Mitsubishi - Service Center

Sort by
January 09, 2024

Adem and the service department are the only good thing about the dealership. Always honest, professional and does great work. I would recommend Adem to anyone. I wish the other departments were as well r More

by S.Robert.lowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
Jan 09, 2024 -

S.Robert.lowery responded

Great experience with Adem

Jan 25, 2024 -

Route 17 Mitsubishi responded

Thank you for your patronage.

January 09, 2024

Best customer service around. Adem is knowledgeable and always takes great care of my car! More

by Mikhasevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Route 17 Mitsubishi responded

Thank you for your business.

January 09, 2024

Bad ! They charged me for an oil change and my warranty was not expired. Last time they did my oil change I was not charged. When asked they claimed they n More

by TRINATRICE
Recommend Dealer
No
Employees Worked With
Adem Ghandour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Route 17 Mitsubishi responded

I'm very sorry to read about your experience with our service dept.I've pulled all your service record and didn't find any pre-paid maintenance policies in your inicial deal.Please contact me to review your records @ 201-962-8088 ask for Ray Texidor Gen Mgr.Im sure we can reach a reasonable solution. Sincerely Ray Texidor Gen Mgr Route 17 Mitsubishi

January 09, 2024

Went countless times to another dealer where they could not find my issue but thank god I ended up at Route 17 Mitsubishi Adem and his team are the best. More

by Juan Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nader Ramzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
REYES TEXIDOR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Route 17 Mitsubishi responded

Thank you for the great service dept review.I will pass it along to the team.

January 06, 2024

They always provide great and quick service and the representatives are always professional friendly and informative with any updates on my vehicle regarding any upcoming services that may be needed. More

by DION.TIMBERLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
REYES TEXIDOR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Route 17 Mitsubishi responded

Thank you for letting us know how well we did with.Welcome to the Route 17 Mitsubishi dealership family.

December 29, 2023

The best service they treat you with respect they show you how to check your car More

by MOE13368@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Route 17 Mitsubishi responded

Thank you for your kind review.We strive to continue giving you and all our customers excellent and transparent service.I will forward this review to Adem and his team.

December 26, 2023

Great job fixing my car. Easily communicated with Adem and car was repaired within two days! Will definitely be back for future services since I have an older Mitsubishi. More

by CCV1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Route 17 Mitsubishi responded

Thank you for sharing your experience with us to our customer base.We Appreciate your business and are here to help you.I will forward your review to Adem and his team. Ray Texidor Gen Mgr Route 17 Mitsubishi.

February 10, 2023

Outstanding service dept and customer satisfied! Will not be going anywhere else besides them. Thank you Adem! More

by Sweetkillslove2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem
Report | Print
Feb 10, 2023 -

Sweetkillslove2000 responded

Outstanding service dept! The service manager adem goes above and beyond. I was treated better, received more respect and generosity, and had overall great service experience at Rt 17 mitsubishi service dept. than i did when I took my wifes car to mercedes-benz of Manhattan. I am extremely impressed and even better, the service manager told me they work on all makes and models. Thank you again.

September 21, 2022

Service manager is excellent there! Small store but excellent service. Will Def be goin back for routine maintenance More

by Jackie6212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
1
...
6
7