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Route 128 Honda

Reading, MA

4.4
1,531 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,531 reviews

June 15, 2010

My car search lasted 1 month, during which time I visited many dealers (Honda and others). I settled on the Honda Accord and received good quotes from several Honda dealers, but when it came time to buy it w More

by sgeraghty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelleherr
June 14, 2010

Everyone at the dealership was extremely friendly and accommodating. I was shown some other cars but was not at all pressured to purchase any of them, just given options. At first they didn't have the More

by tranquility9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
June 12, 2010

### DO NOT SPEND YOUR MONEY AT HONDA GALLERY FOR SERVICE ### I've stopped at Honda Gallery for service and parts a few times. Today was the last. There is a staging garage in front where customers pull More

by WetMacula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't want to throw him under the bus
Jun 17, 2010 -

Route 128 Honda responded

At The Honda Gallery, we are committed to providing high quality customer service and we work diligently to be sure our customers have an enjoyable and stress-free experience. Based on your DealerRater.com review, it appears that you may have encountered some issues while at The Honda Gallery. We sincerely appreciate you taking the time to bring this matter to our attention and we want to remedy any problem or inconvenience that you may have had as soon as possible. We know that you have many places to choose from and we want to thank you for choosing The Honda Gallery for service on your Honda Civic. To remedy this issue as fast as possible, please contact me at the number below. I look forward to speaking with you. Thank you, Frank McLaughlin General Manager 888-552-9272

May 29, 2010

The staff was very attentive, courteous, professional and answered all our questions. We always felt comfortable and were treated like royalty. I would certainly use the Honda Gallery again and would certa More

by rebenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gurry and Chuck Haddad
May 25, 2010

My experience with Honda Gallery and the people I worked with were fabulous. My Husband and family went into the Gallery just look and chris and Carlos took great care of us. I ended up buying a Honda Civi More

by pambrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Catino and Carlos G., Giancarlo "Carlo" Giovannucci
May 24, 2010

Excellent service. Friendly and well managed staff. No complaints. No pushy like other salesmen. Respectable. Accomadating staff that were able to relate to us. Valued cars. Erik and giancarlo are amazing More

by Kmcgurl2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
King Paul and Erik gurry
May 07, 2010

I was not bombarded with questions about whether I would be buying the car, leasing the car or financing it the moment I stepped into the dealership. ( I had this experience earlier). Instead, Paul first as More

by pras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Banks, Chuck
May 05, 2010

My wife was very stressed about buying a new car. Eric made both her and me very comfortable with the whole experience. Eric also went out of his way to make the experience enjoyable for our two young chi More

by brother_malthius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gurry, Peter Sargent
May 03, 2010

Found the dealership through honda site. Started communication via email and finally purchased the vehicle.Had nicest experience of my car purchasing experience. Reasonable negotiations, no sales pr More

by manishctiwari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
5
May 03, 2010

We were forced to get a new vehicle due to an accident my We were forced to get a new vehicle due to an accident my husband was in that totaled our 2000 Dodge Avenger. We really wanted a safe vehicle tha More

by seo157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Banks, Scott(internet sales)
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