Route 128 Honda

PHENOMENAL. Let me start of by saying I really do not like car salesman or car shopping. It makes me very uneasy and I avoid it all costs. Let me now say, I do NOT feel that way anymore! Everyone was like car salesman or car shopping. It makes me very uneasy and I avoid it all costs. Let me now say, I do NOT feel that way anymore! Everyone was so kind, helpful and honest, everyone made me feel at ease. Rob was very informative, and helped me out a lot. I wasn't sure if I wanted to buy or lease and Rob very clearly explained the pros and cons of both. Rob was more than willing to go WELL out of his way to help me get into my new car as soon as possible. Emilio was wonderful as well, and was very patient and helpful. Carlo was also great, helping me get a great deal that I was more than satisfied with. I couldn't be happier with my experience with the Honda Gallery. I will recommend this dealership to all of my friends and family and I will go there for my future car purchases. More

I absolutely love the car I bought and would recommend this place based on price. I also appreciated the dealership paying for my rental while they fixed a light that went on and also the front brake pads this place based on price. I also appreciated the dealership paying for my rental while they fixed a light that went on and also the front brake pads that were causing excess brake pad dust on my front tires. More

Shopping for a new car is nerve-racking and a bit of a hassle. I decided to stop by the Honda Gallery for a quick look at some cars because it is conveniently located near my house. I walked into to a bea hassle. I decided to stop by the Honda Gallery for a quick look at some cars because it is conveniently located near my house. I walked into to a beautiful showroom, and was greeted by a friendly receptionist and a charismatic group of employees. A friendly salesman, Rob, assisted me on my car search and he was so wonderful! He did NOT put any pressure on me what so ever, and was very understanding about everything. We took a test drive and then talked with the sales manager, Carlo, about pricing and such. They both were so friendly and charming and made car shopping not a chore, but actually VERY enjoyable. I recommend the Honda Gallery for anyone who is buying a car, new or used if they not only want great service, a friendly, helpful staff, but for GREAT car deals as well!!!! More

My car was on its way out. The radiator had a crack in it and was leaking coolant everywhere, the brakes were shoddy, and there was no way that it was going to pass inspection. I walked into the dealership a and was leaking coolant everywhere, the brakes were shoddy, and there was no way that it was going to pass inspection. I walked into the dealership and when Chris came over to me I said, "My car is a piece of crap. Please help." And he did. I'm only 23, and this was my first "real" car purchase. I went into the dealership alone and I feel like it would have been very easy for a sales person to think, "this girl is young and has no idea what she's doing, so let's take advantage of that." Instead, Chris was very receptive of my needs and of my financial restrictions. He walked me through everything step-by-step, and ended up putting me in a car that exceeded my expectations. I felt comfortable talking to him and didn't feel like he was trying to push a car on me, but rather that he truly wanted to make sure that I got everything I wanted for the price I wanted. Emilio was great as well, working well past closing time to secure my financing and explain my warranty options. Financial genius that he is, he was able to find me a loan that I didn't need a co-signer for. With most of my immediate family about 300 miles away, this was extremely helpful. Overall, the Honda Gallery was an incredible experience. I really felt that the whole team was working for me and what I wanted and I never once felt pressured to buy something or make an uneducated decision. These guys are literally with you every step of the way from the purchase to the registration. They made buying my first car a piece of cake and I can't imagine ever buying a car anywhere else. More

I was pleased that my wife and I found Honda Gallery. The entire experience was positive. We originally looked at a Civic for me and, after a very reasonable negotiation over the price, I said I really The entire experience was positive. We originally looked at a Civic for me and, after a very reasonable negotiation over the price, I said I really wanted to look at the CR-V and Sully, immediately and without any sign of annoyance, took us out to look at and test drive one. I liked it. With the involvement of Carlo, we arrived at what I thought was a fair price for not only the CR-V LX but also my trade-in, a 1998 Accord. I happened to mention that I would have liked leather seats but was not going to pay the thousands of dollars that the package with the leather came with. They asked if I was willing to pay less than $1000 to have leather seats installed in the car I buy. I quickly agreed. I asked for the Urban Titanium and Sully said he would order it for me. It was near the end of the model year and a few days later he called to tell me that the dealer who promised that color had reneged. When I asked whether I should change my color request to one easier to find, Sully said that he was going to get me the color I wanted. A few days later the car arrived. I very much liked the Urban Titanium and a few days later, I drove it out of the showroom with its new leather seats perfectly matched to the interior. I also want to add that my interactions with George, a business manager, were professional and pleasant. After he described the various available service plans and I indicated that I was not interested in any of them at the present time, he accepted that. Having read about other buyers’ experiences, I have to say that I appreciate that at no time did I feel any pressure from George to purchase a plan. Since my purchase I have recommended Honda Gallery to family and friends and will continue to do so. More

Just purchased my first new car from the Honda Gallery. From the second i walked through the door i had a awesome experience! Everyone that i worked with was great especiall my salesman Chris Catino was gr From the second i walked through the door i had a awesome experience! Everyone that i worked with was great especiall my salesman Chris Catino was great! He was spectacular, and truly made it fun to buy a car! I would recoomend Chis and Carlo( sales manager ) to anyone looking to purchase a new or used car! More

My experience at Honda Gallery was great one! I consider myself an educated consumer when it comes to making a big purchase such as a car. Chris Kelleher (sales rep) and Carlo Giovannucci (manager) were ter myself an educated consumer when it comes to making a big purchase such as a car. Chris Kelleher (sales rep) and Carlo Giovannucci (manager) were terrific to deal with. It's very rare in my years of shopping for and purchasing new cars that I can honestly say I really liked the sales people at a car dealership. However, I really liked everyone here. This is a first rate operation and I highly recommend going here before purchasing a Honda. More

Casey greeted us in a very professional manner. He was very knowledgeable regarding the Honda Fit we were interested in and answered all our questions which made us feel very comfortable in purchasing the very knowledgeable regarding the Honda Fit we were interested in and answered all our questions which made us feel very comfortable in purchasing the vehicle. We didn't feel pressured into buying the vehicle. More

I was impressed with Chris He was very knowledgeable of the cars that I looked at. He was outgoing and friendly Carlo went out of his way to help with choosing a car that fit my needs and price range. the cars that I looked at. He was outgoing and friendly Carlo went out of his way to help with choosing a car that fit my needs and price range. I would recommend both employees to friends. More

Awesome and friendly service. great customer support and immediate help from their staff. a nice lounge for customers to wait while they service the cars. fantastic overall environment and I would recommend immediate help from their staff. a nice lounge for customers to wait while they service the cars. fantastic overall environment and I would recommend it to anyone looking for a car to try Honda Gallery in Reading,Mass. More