Route 128 Honda
Reading, MA
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Carlos and Victor worked with me to help get me into the car that would best suit my taste yet work with my budget. I had some tough financial times and my credit was affected. They still treated me like a car that would best suit my taste yet work with my budget. I had some tough financial times and my credit was affected. They still treated me like any other customer and tried to get me in a position to help rebuild my credit. My experience here was far better than I expected. Thanks to Victor and Carlos I am driving a car I will be very happy with! More
Great experience with the dealer and the Sales Team. They were very willing to negotiate on a fair price for the used vehicle I purchased. Sales tactics were not high pressure, as some other dealers in the a were very willing to negotiate on a fair price for the used vehicle I purchased. Sales tactics were not high pressure, as some other dealers in the area I visited did use the "high pressure" sell. I would buy there again. More
I cannot say enough about this dealer! Chris Catino sold me a 2011 Honda Odyssey, and he was extremely knowledgeable about the product and very helpful in getting me a great deal. Carlo, his sales manager, me a 2011 Honda Odyssey, and he was extremely knowledgeable about the product and very helpful in getting me a great deal. Carlo, his sales manager, also assisted with the sale and was very friendly and his main goal was to get me whatever I wanted at a price that I could afford! Chris spent a WHOLE HOUR teaching me all about the intricacies of my new car, including all of the advanced technological features. But, more than just the sale, Carlo went ABOVE AND BEYOND the call of duty when he helped me get out of a Mazda lease. Mazda really hit me with a TON of charges for my lease end and Carlo helped me minimize my total costs for turning in the lease. While it was clearly Mazda that did me wrong, Carlo at Honda Gallery helped me more than he needed to. I am so grateful to have gone to Honda Gallery in Reading and would recommend them to all of my family and friends! More
My wife and I recently purchased a Honda Civic at Honda Gallery in Reading. The staff was friendly, professional, and very helpful. Carlo the sales manager runs an excellent department. Our salesman, Rob Gallery in Reading. The staff was friendly, professional, and very helpful. Carlo the sales manager runs an excellent department. Our salesman, Roberto, was extremely knowledgeable about the product and had a straight forward, no-pressure manner. He spent a huge amount of time upon delivery of the car going over the nuances of the buttons and gizmos of the vehicle. I’ve never had a sales-person be so thorough in making sure we felt comfortable with the car. Emilio LoCilento did the financial side of the purchase and did an outstanding job. He was patient, friendly and explained the options available in great detail. A real gentleman. All in all I would say that the experience we had at Honda Gallery was first-rate and I would highly recommend this dealership to others. More
My husband and I had a great experience buying our pre-owned vehicle at the Honda Gallery. It was definitely worth the trip from the south shore. Very low pressure sales people and very helpful. We di pre-owned vehicle at the Honda Gallery. It was definitely worth the trip from the south shore. Very low pressure sales people and very helpful. We didn't purchase the vehicle the same day we looked at and they never pressured us to buy it right then and there. We went back to purchase the vehicle a couple days later after taking some time to think about the options our salesman, Joe Casey, presented to us. We've never had such a great and friendly experience buying a car. And even though we purchased a pre-owned vehicle, they never treated us any different than if we were buying a new one. Thank you again for such a wonderful car buying experience! Rebecca & Anthony More
Great experience. The process was quick, easy, and positive. Highly recommend!! I went to a few Honda dealerships and felt that Honda Gallery was willing to work with me for the best deal. Everyone positive. Highly recommend!! I went to a few Honda dealerships and felt that Honda Gallery was willing to work with me for the best deal. Everyone we worked with was helpful and friendly. Make sure to check on this dealership when shopping for a Honda! More
I had a great experience at the dealership and I really enjoyed the process. The sales reps were very professional and they made me feel welcome.. I would return to this dealer ship in the future and I h enjoyed the process. The sales reps were very professional and they made me feel welcome.. I would return to this dealer ship in the future and I highly recommend it to my friends and family..................................... More
When I first showed up and test drove a Pilot, I was ready to buy. At first the price for my trade was extremely low. When I showed them what it was worth, they came up to the minimum of black book va ready to buy. At first the price for my trade was extremely low. When I showed them what it was worth, they came up to the minimum of black book value, so I took it and paid sticker price for Pilot. I did not have time to finish the paperwork, gave a deposit and the next day when I was to pick up the car, I would do the paperwork. I got a call the next day saying they had made a mistake and did not have title on the vehicle and I would have to wait a week. They sold me a vehicle that they did not have clear title on and I was not happy and told them that the deal was off. They said come in and they would try to fix it. How they tried to fix it was to sell me a car with 10k more miles, make it Certified (?) and add a DVD player for the same price I was buying the previous Pilot at. At the same time, I was on the phone with a friend to check the car fax...the car had been in an accident, and it wasn't disclosed and not sure if a dealer can certify a vehicle that was in an accident?? I said no deal and wanted my deposit back. My deposit check was not available because they deposited it into their bank and I would have to wait for the check to clear and then they would send me my money. I do not know how the dealership can operate like this, but I left there mentally exhausted. I would never do business with Honda Gallery. I went to Kelly Honda afterwards...please see my review on Kelly Honda in Lynn (the best!). More
I had a great experience at the Honda Gallery. The sales team was very helpful, knowledgeable and willing to go the extra mile to get me an awesome deal. A big thanks to Carlo (sales manager) and Larry (Sal team was very helpful, knowledgeable and willing to go the extra mile to get me an awesome deal. A big thanks to Carlo (sales manager) and Larry (Sales Guy) for their outstanding customer service. I highly recommend this dealership to anyone who is in the market for a Honda. More
No pressure and a knowledgeable staff that was interested in helping me get the car i wanted. Great value for my trade and best price. Brian Sullivan was friendly and informative. Impressed with the internet in helping me get the car i wanted. Great value for my trade and best price. Brian Sullivan was friendly and informative. Impressed with the internet sales person who gave us a competetive price. More