Route 128 Honda

This dealership understands what great customer service means! From the moment my husband and I walked in the door, we felt welcomed and appreciated by their sales team. Rob really took the time to listen means! From the moment my husband and I walked in the door, we felt welcomed and appreciated by their sales team. Rob really took the time to listen to our needs and was genuinely enthusiastic about our car shopping experience. His attention to detail and thoroughness made our experience very positive! We truly enjoyed his ability to highlight the practicality of the vehicle, as well as making sure we were comfortable with our purchase. Thank you for the positive and uplifting experience we had with Rob at the Honda Gallery! More

I had a great experience buying my used car from the Gallery! It was my first time buying and they made my first experience a very pleasant one. Ended up getting the car for a great price! Rob even d Gallery! It was my first time buying and they made my first experience a very pleasant one. Ended up getting the car for a great price! Rob even dropped the car off at my work and showed me everything I needed to know about the car! Highly recommended!!! More

I went to Honda Gallery yesterday to turn in my lease and re lease a new Honda. I wasn't sure what my options were or what kind of Civic I wanted. Bill Higgins and and Carlo were incredibly friendly without re lease a new Honda. I wasn't sure what my options were or what kind of Civic I wanted. Bill Higgins and and Carlo were incredibly friendly without being pushy. I get anxious when it comes to buying anything and this experience was extremely pleasant. I got the price I wanted, the car I wanted, and the service I needed. I would definitely recommend Honda Gallery and Bill Higgins to ANYONE looking to purchase a Honda! More

I was directed to Honda Gallery by my neighbor. I had prepared extensively before going into the dealership. Once we stepped into Honda Gallery, we met my neighbors sales consultant by the name of Bobby prepared extensively before going into the dealership. Once we stepped into Honda Gallery, we met my neighbors sales consultant by the name of Bobby Chin. Bobby, our salesperson was informative and answered all our questions with patience. We purchased a 2011 Honda Pilot Touring. Bobby, again was patient helping set up our personal preferences and Bluetooth connections. This was a wonderful dealership. We highly recommend Honda Gallery for those who "HATE" to go car shopping! P.S. Their financing was better than our credit union's! The Wilsons from Lynnfield, MA! More

I went to about 5 dealerships, and the process of buying a car became quite tedious and frustrating. Just when I thought I had lost all hope, I checked out a car at Honda Gallery of Reading, MA. Brian Sul a car became quite tedious and frustrating. Just when I thought I had lost all hope, I checked out a car at Honda Gallery of Reading, MA. Brian Sullivan, or Sully as he is known, helped my wife and I out with our car and went above and beyond to attain our requests. The car was great after a few minor fixes that they gladly did for me, and delivered the vehicle washed, shiny and clean. They even put a full tank of gas in it as well! Over all, I give the Honda Gallery of Reading 5 out of 5, and Sully was a pleasure to work with throughout the entire process. --MS More

Junior was very, very patient and polite as well as attentive to our needs. Despite not having the car I had set my mind on (none were available in New England), he showed me a great car at a good pric attentive to our needs. Despite not having the car I had set my mind on (none were available in New England), he showed me a great car at a good price. There were a couple of monor issues that were immediately addressed without hesitation. Great communication and follow up on Junior's part! This dealer wants to keep and earn your business and strives to do just that in every was possible. More

This was the nearest dealership to my home. So before going anywhere we stopped here. First of all we met Fred. He was really very nice with us. He is having a great knowledge about the CRV that I was lo going anywhere we stopped here. First of all we met Fred. He was really very nice with us. He is having a great knowledge about the CRV that I was looking for. He also helped me in distinguishing the power between Accord and CRV. He gave us a test drive of one of the CRV and explained each and every details of it. Since I was buying a new car for the first time, I did not made any decision at that poin since I need to compare prices with other dealership and also I want to check other brand. But is seems that this dealership offer was quite appealing. The next time I went Fred was not working that day and I was working with Casey Tong. He is really one of the best sales people I ever met. He is very friendly and again he explained us everything about the car and we negotiated a great deal with him. It was almost the time for them to close when I visited second time still he gave us enough time and attention. Once the deal was final, we were supposed to come back next day for the financing paper work. Next day, Casey introduced us to their financing person named King. He helped us in getting all financing done. It was a wonderful buying experience with over here with such nice people. But this did not end. This experience was more beautiful with the follow up calls and mails from Casey Tong and also the manger. I really appreciate Casey Tong for helping us in buying this new CRV. More

I had a very pleasant experience Tuesday leasing a new I had a very pleasant experience Tuesday leasing a new car here; I left with it the same day. The sales consultant I worked with was consistently I had a very pleasant experience Tuesday leasing a new car here; I left with it the same day. The sales consultant I worked with was consistently friendly and smiling. He was able to answer all my questions. It was much easier than I expected. I had to do nothing except read and sign papers and call my insurance company to inform them of the new car. (My insurance company had already received all the paperwork but needed a confirmation phone call from me.) The entire thing took perhaps two hours total. More

We went to several dealerships ...several Chevy places and a different Honda place. We really enjoyed speaking with William. He made us feel very comfortable. He was friendly, and very informative about t and a different Honda place. We really enjoyed speaking with William. He made us feel very comfortable. He was friendly, and very informative about the car we were buying. We enjoyed meeting him and trusted in what he had to say. The manager was very professional and personable as well. I am excited to own my first Honda. I drove it to work today for the first time! I don't give these compliments out randomly because we were not treated as nice in all the other places we went to. (I guess the other people didn't want to sell a car that day :) More

I went to have my car serviced and was met by Leah Blacker who was very professional, friendly, gracious and accommodating. While I was waiting, I went over to their show room to see the Honda Insigh Blacker who was very professional, friendly, gracious and accommodating. While I was waiting, I went over to their show room to see the Honda Insight (which my daughter in-law had purchased). There I was greated by Casey Tong who asked "If he could meet my current payments would I be interested in trading in my 2008 Honda CRV for a 2011 CRV?". So the journey began. Casey met every one of my requirements, treated me professionally, with great respect and was extremely courteous. All of my questions were answered and all of my requirements and more were achieved. Off to finance where I met with King, who explained the financing, options and offered discounts that were very generous. The only option we could not agree upon was the remote starter. Paper work completed, new keys in hand, the Dealership Manager came over to see if I was pleased with my experience and were there any items that were not met. So I mentioned the remote started, told him what I could afford and he said "Not a problem". Got in my new CRV and drove home. I would highly recommend this dealership to anyone looking to trade-in a car or just purchase a new one. The experience there was amazing and I have dealt with a lot of car dealerships in my lifetime. More