Route 128 Honda
Reading, MA
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The SERVICE Department for this dealership has been impressive and outstanding, which has been impressive to date. Leah, has been outstanding based on professionalism exhibited. impressive and outstanding, which has been impressive to date. Leah, has been outstanding based on professionalism exhibited. More
Purchased a car from Jim Courville at Honda Gallery in Reading, MA with little to no hassle. Jim was easy to work with. I'd buy from him again. Reading, MA with little to no hassle. Jim was easy to work with. I'd buy from him again. More
Always top notch service, responsive feedback and caring approach. Excellent feedback on the condition of the vehicle and repair work when needed. Outstanding facilities while you wait for the vehicle. Hi approach. Excellent feedback on the condition of the vehicle and repair work when needed. Outstanding facilities while you wait for the vehicle. Highly recommend Leah & Service Department at Honda Gallery. More
We bought a CRV-SE for my wife and actually enjoyed the experience. In fact, my wife (who has been involved with the purchase of many cars) told me that she felt the time we spent working with Roberto Gio experience. In fact, my wife (who has been involved with the purchase of many cars) told me that she felt the time we spent working with Roberto Giovannucci (salesman) was the most friendly and open discussion that she had ever had at an auto dealership. We did a lot of due diligence in selecting our car and our dealership - including visits to eight dealerships in two states and repeat visits to four dealers. Of those, I made more than a dozen visits and my wife made two - but she was involved in internet research and polling of many friends and relatives to select down to the several dealers & two car models we pursued. One thing that separated the Honda Gallery from others was the way that every person in the building joined in making you feel comfortable and cared about. This was true on four visits - knowing that I was working with Rob, his colleagues went out of their way to answer questions and assist when Rob was tied up. On my first visit, Rob for a few minutes seemed a little overrehearsed, but that quickly melted away as his warm personality brought the conversation into the kind of open idea exchange that you might have with a good friend at a backyard BBQ. He knew the cars well, and made pro & con suggestions that made good sense. At some dealers, I felt that I was being marched through a process, but Rob (and the team around him) did not give that vibe. It was more of a family discussion. We did not feel pushed or rushed. The negotiating was respectful and led to a substantial discount, requiring two rounds of manager approval, but that part of the process was done over short phone calls rather than extended onsite pressure. We did not have to meet the manager or go through typical dealer efforts to change our expectations. My wife is very happy with her new CRV! More
I have a very good experience with Honda Gallery. Salesman, Brian, is a very friendly and helpful person. He answered whatever questions I have and clear a lot of my doubt. Brian did put a lot of eff Salesman, Brian, is a very friendly and helpful person. He answered whatever questions I have and clear a lot of my doubt. Brian did put a lot of effort to satisfy my requirements. The Sales Manager did his best to serve. More
Casey Tong was professional, knowledgeable and his follow through on the sale of my car was excellent. Others at the dealership were also great to deal with. through on the sale of my car was excellent. Others at the dealership were also great to deal with. More
Honda Gallery was recommended to me by two friends and they were correct to recommend it. The Salesman Junior Rodriguez was very friendly and professional. The Sales Manager was also friendly and professi they were correct to recommend it. The Salesman Junior Rodriguez was very friendly and professional. The Sales Manager was also friendly and professional. I normally dread the thought of buying and negotiating a car, but Honda Gallery is very low-pressure, and very easy to work with. I would totally recommend buying a Honda there. More
The salesman went above and beyond what is expected. We went elsewhere and realized immediately we had to go back here. Junior made it very friendly and did not pressure us. The managers were great also. went elsewhere and realized immediately we had to go back here. Junior made it very friendly and did not pressure us. The managers were great also. If you go look for Junior in the corner desk. He will do what is needed to help you find what you are looking for. More
I have bought many cars over the years and I have to say that my experience at Honda Gallery was the best. The staff and especially my salesperson Duarte were great. After the purchase I felt like I got a g that my experience at Honda Gallery was the best. The staff and especially my salesperson Duarte were great. After the purchase I felt like I got a great deal. I will recommend this dealership to all. More