Route 128 Honda
Reading, MA
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My husband and I had purchased a used 2004 Mazda 3 hatchback from Honda Gallery of Reading from Junior Rodriguez. We have only had the car a few days now, and although, it’s still too soon to complet hatchback from Honda Gallery of Reading from Junior Rodriguez. We have only had the car a few days now, and although, it’s still too soon to completely judge the quality of the vehicle, we must say, at this moment we are very content with our purchase. One thing we can say for sure is that we received excellent service from Junior. Although, at times, he may have not had all the answers to our technical questions, he was sure to do his research and call us back immediately. He took his time with us and was patient, never making us feel pressured even after leaving the deposit. Whenever you purchase a used vehicle, you will always be left with some anxiety/regret, especially because the vehicle has had a previous history, which is sometimes difficult to make out simply by reading the carfax. However, Junior continuously reassured us that the vehicle would hold up to its name and if we had any issues, he would be sure to take care of it. This surely made us feel more at ease with our purchase. Thank you Junior. More
I am 100% satisfied with everyone at Honda Gallery, because they hung in with me while I worked through my budget situation and the complexity of trading my business vehicle for a new Honda Fit. Aft because they hung in with me while I worked through my budget situation and the complexity of trading my business vehicle for a new Honda Fit. After just 2 days driving the Fit in all conditions, I can say that I made the right choice of vehicles, and that I am very happy that I bought it at Honda Gallery in Reading. I would encourage anyone to check them out for a new Honda. More
Mr. Severe, Did an excellent job overall. He was Mr. Severe, Did an excellent job overall. He was extremely attentive and did not leave any question unanswered. Mike did an excellent job explain Mr. Severe, Did an excellent job overall. He was extremely attentive and did not leave any question unanswered. Mike did an excellent job explaining the all of the car's features especially the bluetooth and navigation. He is quite knowlegeable. More
Junior listened to our budget limits and patiently worked to get a fair price for us.We would recommend family or friend to ask for him. to get a fair price for us.We would recommend family or friend to ask for him. More
The reason I gave such a high review was because of Junior. Junior was courteous, polite, knowledgeable, informative, and extremely helpful. He knew what he was talking about when I asked questions a Junior. Junior was courteous, polite, knowledgeable, informative, and extremely helpful. He knew what he was talking about when I asked questions and was willing and able to do whatever it took to make the whole experience enjoyable. When it came time for negotiations, Junior was polite and willing to work with me on pricing for both my trade in and the used car I bought. Junior was a great person to buy from and I will definitely be in contact with him if I need to purchase another vehicle. Thank you Junior! I appreciate it! More
Kerry was exceptional from start to finish. Kerry offerred a very competitive price, communicated well during the entire process and has called following the sale to make certain we were happy with o offerred a very competitive price, communicated well during the entire process and has called following the sale to make certain we were happy with our new car. My overall experience was very good and I would recommend Kerry to anyone in the market for a Honda product. More
Last new lease was with Herb Chambers Honda Burlington , Gallery Honda Reading was hands down a better experience. Casey Tong my sales rep. and King in finance did a great job and made the experience enjo Gallery Honda Reading was hands down a better experience. Casey Tong my sales rep. and King in finance did a great job and made the experience enjoyable. Casey's professional manner in dealing with a a request shows years of great customer service, a key to why I will be keeping in contact to return again for my next new lease. Highly recommend this dealership and it would be worth your while to seek out Casey Tong. More
Junior was excellent in customer service, friendliness and attentiveness. I had bought 5 cars from a competing Honda Dealership and will never go back. The entire staff at Honda Gallery was pleasant and and attentiveness. I had bought 5 cars from a competing Honda Dealership and will never go back. The entire staff at Honda Gallery was pleasant and friendly to my entire family from the moment we stepped through the door. Junior was knowledgeable about what I wanted and when there was any question, he didn't hesitate to find an answer. When it was estimated to take longer than anticipated for delivery, Junior offered to drive the car to the house and take my trade in back, thus saving me hours of waiting. I will continue to highly recommend The Gallery for anyone looking to purchase a car, and will now be taking my other Honda here for service in the future. More
We had a very good experience turning a leased car in and re-leasing another car. Casey listened to our needs and made every effort to fulfill them. It was an extremely easy process because of Casey and th re-leasing another car. Casey listened to our needs and made every effort to fulfill them. It was an extremely easy process because of Casey and the efficiency of the entire operation at Honda Gallery. I would highly recommend this dealership. More
The dealership and Junior were very friendly and helpful and ensured the sales process was completed as quickly as possible. As it was the weekend I could not get the registration, inspection sticker and r and ensured the sales process was completed as quickly as possible. As it was the weekend I could not get the registration, inspection sticker and remote starter installed. To work around my schedule Junior came and picked up my car during the week, took it to the dealership and had the inspection sticker and remote starter installed and then returned it to my house, thus not inconveniencing me. It was a very positive experience. More